Flyweight AI Chatbot & AI Chat

It's a great AI chat bot, does everything well, and is very smart. It understands context better than other AI bots I have tested and gives smarter answers to customers. But my only gripe is the subscription model. I don't think the impressions subscription model is a good one, it makes no sense to me. I calculated, and based on our impressions count at around (2.5K to 3.5K a day), even the $99 package is not going to cover it. We are going to be paying $200+ just to run this bot on our site. If it were a subscription model based on how many conversations a person initiates with a bot, that would have been much better for us.

I would encourage the devs to change their subscription model.

Have been looking for a bot that really engages. Have tried multiple and always find some limitations. Just discovered Flyweight and had a 45 minute meet/chat with Mathias. Showed me the full potential which is beyond expectations. You can really narrow down so the AI can concentrate on specific areas and appear when necessary. The pricing model is so good too. Plus they are still working on lots of new functionalities with Shopify Integration which are going to put them as a leader in Chatbots. Definitely recommend!

We're using this app on conquestauto.com. This app is insanely good. This app answers some technical. questions, That even I don't know the answer to offhand. This app does everything, answers all customer questions, helps with tracking and returns. Our call volume has dropped by about 90%, as this app does most of the work for us.

We have so much more free time now that we're not constantly answering phone calls of things that are handled by this app.

This is a true five star app and support is fantastic. The only con I could find with this app is that they charge a commission on our plan which takes 1.5% of the sale price. In my opinion, it should just be a flat rate for the monthly with no commission. Other than that, though great app.

I have been testing it and so far so good, would love to be able to extend usage to whatsapp and instagram. Also an unlimited plan for bigger stores with a lot of sessions.

An incredibly effective app that is both simple to use and remarkably smart straight from the get-go. Unlike other AI chat apps that I've tested it pretty much provides the perfect answer 100% of the time. Tweaking custom answers is super easy and never fails. I'm loving it so far!

So far so good. This app literally crawled every page in my store and was able to answer complex questions. I also like that you can train the bot to have a personality that fits your brand. Great work!

Just started to test it, looks good and the automation is pretty impressive, would be a 5-star review if I could upload conversations for training since my products are kinda tricky and cannot be generalised.

I'm really happy with the Flyweight Chatbot app! It has made a big difference in how we talk to our customers. The AI is very smart and helpful. It's great at understanding customer questions since it searches our whole site and knows our products really well. It gives quick and useful answers to many different questions.

Here's what I like most:

Smart AI Chatbot: The chatbot is great at understanding what customers ask and giving them the right answers. It's like having a very helpful support person available all the time.

More Efficiency: It has made our response times much faster. Now, our team can spend time on more important things.

Happier Customers: Customers are happy because they get fast support and good information. This has made them like our business even more.

Great Support: The app was easy to set up and works well with our Shopify store. The support, especially from Matthias, has been excellent.

I strongly recommend the Flyweight Chatbot to any business that wants to improve its customer support and make things easy for customers. It's a big improvement!

Like that the answers it gives is taken from the website. Would be greater, however, if there was also the option to be able to transfer to a live person. I'll try using this is addition to a live chat app, but I fear it will slow things down, so we will see how it goes.

I like that the chatbot is trained on the content from our site. Was easy to set up and the free tier is nice for a small business. If it gets used then I'll be happy to pay because it will save time in support and sales. It would be nice to get email summaries of the stats and chats.