Flyweight AI Chatbot & AI Chat

Flyweight AI Chatbot & AI Chat

Reviews (123)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high-quality, human-like support tool that handles complex, technical, and product-specific questions, product discovery, and order issues better than other bots. Setup is easy yet highly customizable, with strong multilingual support and accurate product recommendations. Many report major drops in tickets and calls, fast 24/7 responses, fair pricing, strong privacy compliance, and responsive, proactive support.

November 26, 2025

Super Funktionalität, tolles Onboarding Gespräch, sehr leicht anpassbar und indivdualisierbar. Wir sind gespannt, wie der Chatbot von unseren Kund:innen angenommen wird.

WELTENTDECKER
Germany
28 days using the app
Edited September 15, 2026

Everything is great. This app can help you both of Chat Ai and search products.

Molastic
Thailand
8 months using the app
Flyweight GmbH replied September 14, 2026

Unfortunately, you are referring to our old, outdated pricing. Our paid plans now only charge for AI interactions, while live chats and human takeovers are completely free. You can switch from the old plan to one of our new plans at any time directly within the app.

Feel free to reach out if you’re still interested in our app :)

August 21, 2025

Excelente, está muito boa nas respostas entendendo muito bem o negócio

Giovanna Iris
Brazil
6 days using the app
July 3, 2025

Me sorprende lo fácil que ha sido integrarla

Mi tienda
Spain
About 3 hours using the app
June 2, 2025

We waren al een tijdje opzoek naar een dergelijke app maar deze is de enige die aan onze eisen kan voldoen

RiTiNi Parfum
Netherlands
About 2 hours using the app
May 27, 2025

We have had this app for days now and so far it has been really great. We use Czech language and didn't find any mistakes:)

Nupo CZ
Czechia
About 18 hours using the app
May 10, 2025

Simply wow! I am totally thrilled and can recommend the app 100%. It works very well after a short set-up time. It saves a lot of support time and raises the level of support.

Lavacoo
Germany
1 day using the app
March 15, 2025

Sehr leicht zu installieren, weil alles automatisch funktioniert.
Leichtes Setup, hat gar nicht lange gedauert und macht einen durchdachten Eindruck. Ich bin mal gespannt wie die APP gleich aktiv funktioniert, der erste Test war jedenfalls sehr zufriedenstellend.

COUCH1
Germany
About 1 hour using the app
November 12, 2024

Das Set-Up ist extrem simple und ich habe schon viel positives Feedback von Kunden für den Chatbot erhalten! Für Supportanfragen ist jederzeit jemand erreichbar und bei Fragen wird man super beraten.

SOULSA
Germany
About 1 month using the app
February 23, 2026

Funktioniert einwandfrei und ist ein toller Unterstützer.

LabStore | Gebr. Rettberg GmbH
Germany
1 day using the app