Reviews (153)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to install and intuitive, often running within minutes with little upkeep. Many praise the fast, proactive support for setup, theme integration, and customizations. Reported benefits include notable conversion lifts, higher average order value, and quick ROI. Real-time social proof builds trust, urgency, and product discovery. Merchants also like the extensive customization, integrations, and reliable performance without slowing their sites.
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Used this app for about 2 months. It does what it says it does (shows a popup to tell your website visitors who bought what on the website recently). However, and this is kind of a big problem - we saw very little conversions to actual sales.
I understand that tracking FOMO App-driven conversions might be a little tough, but according to the Google Analytics tracking we installed in the app, it showed over 14,000 notifications during the time we had it running, which converted to a grand total of 1 (one!) sale. The click rate was around 0.5% and the conversion to sale rate was negligibly small (1/14,000).
Now I'd be willing to give it a little more time (although we did just have the busiest 2 months of the year, so it should have done really great already), but it's $30/month! That's pretty expensive for an app that doesn't seem to trackably increase sales...
Just my two cents...
The app used to be amazing. I am pissed off that something has been going wrong with it for most likely several weeks and I didn't notice until this past weekend. I couldn't get notifications on any of my devices or any of my desktop PC's.
The first ticket I opened was responded to quickly and I was told there was multiple lines of code that shouldn't be on my site, and that I needed to remove the code to get it working again properly.
The second ticket told me that everything was working right, but then I saw they changed my settings to show events immediately upon going to the site, and only showed 1 event, and didn't show any further after that. I tried several times to explain to them what was going on and they were not listening to what I was trying to communicate.
It's a shame, but time for me to move on to the other app that's free and has 8000+ positive reviews.
Easy customer support, setup, and definitely top of the line!
I love the app and the customer support as well. 10/10
We love hearing this! Thanks for the shoutout to our team and for the perfect score. Happy to have you with us!
over priced. not worth it
Thank you for sharing your feedback. We appreciate you taking the time to try Fomo and understand that pricing is an important consideration.
We'd love to better understand your needs to see if there's a plan that might work better for you. Fomo offers several subscription tiers, including a free plan, designed to accommodate different store sizes and budgets.
If you'd like to discuss your specific situation, our support team would be happy to help you find the right fit or explore options that might provide better value for your business.
Thank you again for trying Fomo.
This app is the best one. Quick and easy to install. So intuitive. Highly recommend.
Thanks for sharing this great feedback! We're happy you're enjoying Fomo.
Excellent service.
Thanks for the great feedback! I'm glad you're enjoying using Fomo in your store.
Elias è stato di grande aiuto e supporto durante la configurazione dell'app per il mio negozio! :)
È un piacere per noi aiutarti a impostare la tua Social Proof esattamente come desideri. Grazie per aver condiviso la tua recensione!
Super ! Wir sind total zufrieden, bekamen schnelle Antworten und schnelle Hilfe bei den Installationen. Toller Kundenservice, sowas bekommt man nicht überall! Nochmals vielen herzlichen Dank!
Great help and quickly too
Thanks for the great feedback!
