Hulk Contact Form Builder

Hulk Contact Form Builder

Reviews (2,035)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and intuitive, even for non‑technical staff. It’s used for many form types—contact, registrations, quotes, surveys, and product requests—with strong customization like hidden fields, autoresponder emails, and workflows. Forms look professional and embed smoothly. Many report reliable performance over years and multiple stores, and describe support as fast, patient, and proactive with custom solutions and theme fixes.

June 19, 2025

Seriously so helpful. Sometimes these apps get frustratingly difficult to navigate but the team steps in to make it super easy. If you’re looking to create a form for your Shopify, I would recommend making it a pop up on the home page. If you want a link that you can share on other platforms, best way to do it is create a page on your Shopify store that the form is on, then you can copy that URL and post it anywhere! Thanks to the team for helping me figure this out! Axel is the man

Tafari World
United States
About 18 hours using the app
June 11, 2025

The support provided is useless, and even times triples the time lost.
All limitations, which make the app unusable, are kept hidden. You can not create multi-language forms, there are no api to retrieve data sent through the forms, do not make available webhook (server-side), you have to open a ticket to enable the privacy policy field type, other ticket for javascript postsubmit, other tickets to enable translation. Avoid.

Made Milano
Malta
About 3 hours using the app
June 1, 2025

Unreliable and costly to our business - avoid this app!

This app came highly recommended by our tech consultant, so we trusted it for our customer communication needs. Unfortunately, we only discovered that form submissions weren’t being delivered after customers began calling to ask why their emails had gone unanswered. Upon investigation, we first thought the issue had been going on for at only six months - but a deeper dive into years of form submissions revealed it had been happening the entire time we’ve used this app, since 2023.

To make matters worse, the failures were intermittent, which made the issue especially difficult to notice at first. Some submissions would go through while others wouldn’t, giving the false impression that everything was working as expected.

This breakdown in communication severely impacted our ability to serve customers and cost us valuable time and trust. We reported the issue through our consultant, and Hulk refunded us for one year of service. However, based on what we've now uncovered, the app has been failing from the start, and a full refund would be more appropriate.

A failure of this scale should have been proactively communicated to users, but they never informed us there was an issue ; we had to tell them

Dimchae USA
United States
Over 6 years using the app
May 12, 2025

The Hulk Form Builder app has been a game-changer for our store! It allowed us to easily create and embed data collection forms exactly where we needed them, even in the cart section, which is typically challenging, especially for mobile app. This solved a major limitation we were facing.

The Mobile app team has been absolutely fantastic, and supportive at every step. They made the entire setup process smooth and stress-free. Highly recommend this app to anyone looking for flexible, professional-grade form integration on their Shopify store!

Lookmatic
United States
About 2 years using the app
April 16, 2025

We've been using the Form Builder for a few years now without any issues. I updated my theme and was having issues getting the forms to appear. I reached out to support and Ken helped me within just a few minutes. He was professional, understanding and fast.

I know it was a small thing, but Ken's support really made my day. I'd give him six stars if I could. Cheers!

Keith Jack
Canada
About 3 years using the app
April 15, 2025

Fantastic app, ive tried a few similar form builder apps and there was too many catches like a limit on submissions or design and layout features etc. support were really helpful and super happy using this app over any of the competitors.

Bello Luxury Living
United Kingdom
About 3 hours using the app
April 12, 2025

Exceptional customer support! We use Hulk Form Builders for our quote sheet, and it works flawlessly. It allows you to design a custom sheet with all the essential questions for your customers. The interface is user-friendly, and their customer support is truly outstanding!

Laser Cut Blanks
Australia
About 3 years using the app
March 27, 2025

I have had a great experience with Hulkapps using their form builder and I have never had any issues. I submitted a ticket that was purely due to my ignorance and they were very prompt and polite with their response and successfully brought clarity to the situation.

CNTautomation
Canada
3 months using the app
March 9, 2025

I've been using Hulk Form Builder for my Shopify store, and it has been a game-changer! The app itself is super easy to use, highly customizable, and integrates seamlessly with my store. But what really stood out was the exceptional customer support—Ken was incredibly helpful and very prompt in assisting me with my setup. He went above and beyond to ensure everything worked perfectly. Highly recommend this app for anyone looking for a reliable form builder with top-notch support!

Y.O.U Your Own Universe Botanica
United States
3 days using the app
February 26, 2025

Shopify was doing some updates to their Thank You page and Hulk Apps needed to do some work on their end to make sure the update was seamless. I reached out and they immediately helped and got the coding up to speed. Great service and great communication.

A'NUE MIAMI
United States
About 4 years using the app