Powerful Contact Form Builder

The app is super convenient for creating all kinds of forms on your site, with an easy-to-use interface that makes it simple to achieve a variety of forms. I requested a customization, and the team worked with me until I was delighted. Big thanks to the team for making the process so smooth!

PCFB Has honestly been incredible for us as a store creating forms. The customer service is stellar and they will even help with custom requests like coding a form into a banner.

Sarah from the CS team was super helpful and friendly and absolutely needs a hefty pay rise!

I've been using this form builder for my website, and it’s incredibly easy to set up, even without prior web knowledge. It integrates seamlessly with my theme and works perfectly. I had an issue with one of the forms, but Emma from customer support quickly provided a solution and got everything back on track. Highly recommend this app for anyone needing a simple and reliable form solution.

The form builder has many usages. However, it is not user friendly if you have basic plan. I started with the Basic plan which let user to build only 1 form. That's okay if you're testing the app first. I followed the instruction to embed the form to a page and for some reason it didn't work. I had to ask customer support for help. Emma was great! Apparently there are fields like "Date" fields that are only available to "Pro" plan users but cannot be removed from the form if you have "basic" plan and it caused the embedding issue. I think that is a bug that needs to be resolved. Emma removed the date fields from her end and I was able to see the form on my page now.

I downloaded the free version of this app and decided to try out a single form on my store. The app gave a lot of customization options. I also needed assistance integrating it into my store and the customer support team was extremely responsive and helpful. Ultimately, I decided to not use the form right now, but would still recommend this app to other store owners who are looking for a completely customized solution.

We installed powerful form builder with the intention of swapping out our existing form app that did not offer quite as in depth of an integration with Shopify. We created three simple contact forms based on wholesale application templates provided in the app, however when we ran them through our ADA compliance testing they came back with over 100 errors. Upon bringing this up with the app support team, we were told their app does not have the ability to add those features. We would highly caution against using this app to avoid ADA litigation.

The app seems great but the integration to embed to my website was not easy and had to spend more than 3 hours with a help center to tackle the issues. Emma at the help center was so patient with me and did a great job resolving the issue. Many thanks to Emma!

The app is good, all my requirements are fulfilled in the free plan, and the app support is also good, they reply on time and provided me exact reverts which I wanted with screenshots, especially Emma. She attended me from support team and provided the exact revert and solved my issues.

This form builder is incredibly simple and easy to set up on your website, even without prior web knowledge. It's user-friendly and serves its purpose well. The customer care, especially Emma, is quick and reliable when it comes to resolving any issues.

The only recommendation I would make is to regularly check the forms and ensure that emails are being received, especially if they’re set to forward to an admin or catchall email address. Occasionally, the form may disconnect due to unforeseen and minor technical issues. However, the support team is always prompt in addressing and fixing these problems.

The app is great - until you need support. They're not available normal working hours so each issue you encounter takes FOREVER to resolve. I have to wake up at 4AM to hopefully catch someone online - and even when the app says someone is online, they never respond. I've built a wholesale form for potential clients to fill out so that I can verify their business and approve them as a retail partner. However, my form shows up on my page with huge spaces between elements that makes the form look insane. So, I reached out to support 5 days ago, and while they said they would look into it, I still have received no support. I've been trying to chat with them this morning for the last hour with no response - even though it clearly says theyre online. This app would be great but it's probably the worst support I've experienced in my 5 years as a shopify seller.