Reviews (181)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app significantly cuts shipping costs versus Shopify and Canada Post, especially for Canadian‑to‑USA and LTL shipments. They like the seamless Shopify integration with automatic order import, fulfillment, tracking, and live multi‑carrier rates at checkout. Many find the workflow intuitive, with easy label and batch printing, pickup scheduling, and boxing tools. Long‑time merchants highlight reliable performance and responsive, hands‑on support.

October 14, 2025

We've only been using ClickShip for a couple of weeks, but it's been great! The Shopify integration was easy and the platform is very user friendly. Any questions I did have were answered quickly by our account exec James Lang. He's been extremely helpful!

Modern Fable
Canada
13 days using the app
Freightcom replied October 15, 2025

Thanks so much for your review! We’re happy to hear your onboarding experience has been smooth and that James has been so helpful along the way.

October 14, 2025

Pamela McConnell has been absolutely outstanding! She’s always available — truly a one-call-away person who never fails to assist us. Her updates are consistent, clear, and timely, keeping us informed on every step of our shipments. She goes above and beyond to make the process smooth and worry-free. One of the best account executives we’ve ever worked with!

Dermal Therapy
Canada
12 months using the app
Freightcom replied October 15, 2025

Thank you for sharing this wonderful feedback! Pamela will be so glad to know her dedication and support have made such a positive impact on your experience.

October 11, 2025

Great shipping rates, and solid support. Easy to use and integrate. Good rates even on LTL shipments. We are glad we switched.

Foothills Naturals
Canada
6 months using the app
Freightcom replied October 15, 2025

Thank you for the great feedback! We’re happy to hear you’re enjoying our competitive rates and that the platform has been easy to use for your LTL shipments.

October 10, 2025

Great for Shopify parcel shipping. Works clean, no nonsense. James handled everything from setup to follow-up and made sure we were good to go.

LOOT BOX ART
Canada
2 months using the app
October 9, 2025

James Lang has been great to deal with! Clickship has saved us many times the last year. Thank you!

Truly Lifestyle Brand Inc.
Canada
11 months using the app
Freightcom replied October 10, 2025

Thank you for your kind words! We’re so happy James has been able to help and that ClickShip continues to support your business.

October 7, 2025

The ClickShip app is super easy to use and makes shipping so much simpler. Couldn’t ask for better support!
Also, huge thanks to Suzanne, my supportive contact person in Freightcom.She’s been super helpful and supportive every time I’ve needed assistance . Thank you!

White Harmony™
Canada
Over 3 years using the app
Freightcom replied October 10, 2025

We’re so glad to hear you’ve had such a smooth experience! Suzanne will be delighted to know her support has been helpful along the way.

October 8, 2025

I'm new to Clickship and I am sure I needed more learning help than others but James Lang showed eternal patience and helped me get my first shipment off to my customer. I definitely plan to use them as my new "default" shipping option and I highly recommend them.

Garry Logue

Pillowpacker® Pillows
Canada
4 months using the app
Freightcom replied October 10, 2025

We’re thrilled to hear your onboarding went smoothly! James will be so pleased to know his guidance helped you get started successfully.

October 8, 2025

I just want to give a shoutout to Calvin Lau at ClickShip. He’s been super supportive and always quick to respond whenever we need help. Honestly, out of all the shipping platforms we’ve worked with, ClickShip has given us the best customer service, and Calvin makes the whole process so much easier. Really appreciate the way he handles things.

HISTOLAB | GOTU SKIN CARE

GOTU SKIN CARE
Canada
3 months using the app
Freightcom replied October 10, 2025

Thank you for the shoutout! Calvin will be thrilled to hear your kind words. We’re so glad ClickShip has helped make things simpler for your business.

October 7, 2025

Overall a great app. I speak to this one guy, James Lang when I have a problem and he gets back to me right away to help fix it.

The app is easy enough to figure out and it's serving me well.

Pinner Machine Shop
Canada
10 months using the app
Freightcom replied October 10, 2025

Thanks for sharing your feedback! We’re glad to hear the app has been serving you well and that James has been able to support you when needed.

October 7, 2025

Clickship is my go to shipping partner. James Lang is an awesome rep & answers all my questions and solves issues in a very timley manor.

I have looked at many other shipping platforms and Clickship beats them all including pricing.

Satisfied customer

Ulla-La Boutique
Canada
11 months using the app
Freightcom replied October 10, 2025

We’re thrilled to hear that ClickShip has become your go-to shipping partner! James will be so happy to know his support makes such a difference.