Reviews (62)

Overall rating
4
Counts per rating level
  • 68% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 15% of ratings are 1 stars
June 21, 2019

Big help to be able to issue store credit. Allowing me to keep more dollars in my business. I tried this and a competitor and Todd was willing to help me with some custom coding to get it working on my site. Very helpful. Highly recommended

Petite Studio
United States
2 months using the app
November 19, 2020

This app is intuitive and user-friendly. Despite a few hiccups in synchronising customer data when we first started it's coming together really nicely. We have also requested for styling customisation and the team have updated the button styling already. Great work and prompt response!

Life Interiors
Australia
9 days using the app
August 1, 2019

This app really does make it easy for small and start business owners to take care of their customers. Transactions are faster and easier for both the business and customers giving us more time to focus on other things to improve our business rather than the problems that this app has already solved for us :) good job!!

Fitcover Australia
Australia
11 months using the app
July 16, 2021

This app works well and is constantly getting better. The small dev team is very prudent about responding to any questions you may have. Though there are a few things I wish the app would provide, the team is working very hard with constant improvements on the app. If you actually want good customer service and a well made app I would get this one.

Northwest Sportscards
United States
2 days using the app
June 15, 2018

Finally a cost efficient and streamlined store credit app, this app has made our returns process 3 x more efficient by saving us around 2 minutes per credit we issue, and for a store with 10s of thousands of customers this is something we badly needed, if you are still creating individual discount codes as store credits for your customers I would highly suggest this app!

Generation Outcast Clothing
Australia
About 2 months using the app
December 18, 2017

Store credits were a must-have for us to migrate to Shopify, and Fresh Credit delivered just in time.
This is a hassle-free way to give customers store credits instead of a discount code that they can lose or share, without worrying about creating customer groups etc.
Of course, there are some things we'd like to have within Fresh Credit, but I'm confident they will be included in future updates.
Thank you, Todd!

Fillingpieces
Netherlands
6 months using the app
June 22, 2020

Although I was unable to ultimately use the app for our site because it interfered with another pricing app we have to use on our site, I have to say that:

1. The Customer Service from this app was amazing in helping us get it installed.
2. The ease of issuing credits to a customer was amazing. It's a simple, straightforward solution to offering credit to your online customers.
3. Even when we realized we couldn't use it, the customer service rep went back in and removed the code they had put in to make it work.

I'll definitely remember this app for future websites. Customer Service is A++

LA Balloons
United States
1 day using the app
May 21, 2020

Quick to respond! Fixed my issue and the app worked as described. The app then picked up all my customers and I was ready to go. They are working on rolling out some new features. So I am hoping that these new features include the ability to account for the credit that is used through reports. Right now it shows up as discount, if your store has other discounts you would not be able to tell them apart. We will be using this FreshCredit as trade we offer customers for trading in inventory. The ability to search a customer by name would be helpful. I look forward to seeing what their new upgrades are! I have a lot of faith in this app particularly based on their great customer service!

Maude Vintage
United States
7 days using the app
June 16, 2018

Customers are not able to see these credits at check out. Didn't solve our problem.

Outback Life
India
About 11 hours using the app
March 25, 2020

This app does everything I need to! Not to mention their support response is fast and very helpful.

iNerdz Parts
United States
About 2 months using the app