Reviews (150)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this loyalty app drives measurable results, including higher retention, repeat purchases, and average order value, with some reporting ~1.5x sales. They like the flexible points, tiers, missions, referrals, and dynamic discounts, plus strong Shopify POS and Judge.me integrations that can replace multiple apps. Many highlight deep customization, clear reporting, smooth migration, good free/trial value, and fast, proactive support focused on growth.

July 30, 2021

La mejor aplicación de la app store para recompensas sin ningún tupo de dudas. Falta algunas cosillas por mejorar pero aun así es la mejor

DON IBERICO ARTESANOS DEL CERDO
Spain
6 days using the app
Gameball replied November 4, 2021

Estamos encantados de escuchar esto y nos encantaría saber lo que nos estamos perdiendo!

June 23, 2022

This app is quite great, the attention they have is just perfect. (La aplicación es increible, el servicio de atención al cliente e maravilloso)

Dicentra Mexicana
Mexico
About 19 hours using the app
August 9, 2022

Great app that fits perfectly our needs and the needs of our costumers. The support team is incredible attentive and proactive in solving any issue or inquiry.

Soyamigo
Mexico
Over 1 year using the app
November 23, 2022

It's fantastic!
I already designed this app from an online store that I really like, but when I tested the app in my own store, I loved it!
I strongly recommend!

AromaBio
Portugal
8 days using the app
Gameball replied November 23, 2022

Thank you for your review, Silvia! We look forward to keeping up with your expectations 💛

April 18, 2023

Es imposible hablar con soporte, solo por esto no la recomiendo. He intentado configurarla pero surgen dudas, las cuales no se pueden resolver de ninguna manera.

Z Drinks
Spain
About 17 hours using the app
Gameball replied April 19, 2023

Gracias por compartir su opinión con nosotros. Nos disculpamos por cualquier dificultad que haya experimentado.

Nos gustaría aclarar que, aunque puede haber habido algunos retrasos debido a la diferencia horaria, nuestro equipo de soporte estuvo disponible para ayudarlo cuando se comunicó con nosotros.

Si tiene alguna otra inquietud o desea compartir cómo podemos ayudarlo mejor, siempre estaremos aquí para ayudarlo y garantizar que tenga una experiencia mejor y más fluida con nuestro producto.

Thank you for sharing your feedback with us. We apologize for any difficulties you experienced.

We would like to clarify that while there may have been some delays due to the time difference, our support team was available to assist you when you reached out to us.

If you have any other concerns or would like to share with us how can we help you better, we will always be here happy to help and ensure that you have a better and smooth experience with our product.

October 4, 2022

Ottima App ed ottimo supporto da Chat. La consiglio sicuramente. Il Pannello è in Inglese, ma ha la lingua italiana tra quelle in cui presentare il servizio ai clienti. Ben fatto

Shop Olio Salento
Italy
About 3 hours using the app
August 22, 2022

A very good loyalty program and points app, it has a lot of useful logos, and its customer service response is perfect and fast. I will recommend this app to all my seller friends!!!

STQ SHOES
China
5 days using the app
January 2, 2023

Une version améliorée de la carte de fidélité où le client se prend au jeu. En quelques clics c'est facilement configurable et utilisable aussi bien boutique physique que sur le site.

Mist-Maker
France
Over 2 years using the app
Gameball replied May 21, 2024

Merci pour cette critique incroyable! Nous apprécions vraiment votre soutien et sommes heureux que vous ayez apprécié votre expérience.

December 22, 2022

The initial setup was difficult, but with your support we were able to get started successfully. Every time we have had problems, they have been solved with your careful support. Thank you!

I look forward to working with you again in the future!

RASICAL
Japan
9 months using the app
Gameball replied December 29, 2022

We look forward to not only working with you Toru but to reaching great success together! 🚀

June 29, 2022

We installed Gameball for our store. The experience was really great thanks to Habiba's explanations, which helped us configure the software. Once in place, the experience for the client is very interesting, and the results are there. Gamechanger!

Libelté
France
1 day using the app