Reviews (50)

Overall rating
4
Counts per rating level
  • 80% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
Edited February 26, 2020

Fantastic app and customer service. I would highly recommend this app to anyone who requires auto redirection. While Shen was investigating the speed of his app he also found an unrelated issue and helped me to rectify that! Thank you for all of your help!

Grahams Natural
Australia
About 1 year using the app
Edited May 15, 2019

APRIL 15 2019: Noticed my website loading extremely slowly suddenly. Not just a bit slow, but 70 seconds to load type of slow. I looked into the waterfall for what was causing it to load so slowly. Geolocation Redirect app was taking 60 seconds to load, slowing the whole site down. We have used it for a few months without issue, but this is a huge impact that is going to cost us a lot. Going to delete it now.

EDIT: May 13 2019: I figured if the team at modapps said they identified and fixed the issue and that it would not happen again, it was worth me keeping the app. I have just noticed it again, this time 89 seconds to load my website. I have deleted the app for good now. I also had to delete the geolocation snippet from theme.liquid to fully remove it as the site was loading slow even after deleting the app due to remaining code on the site. Back to loading at normal speed now. Given this has slowed our website to a crawl 2 times in about a month (these are just the times I've noticed... may have occurred more times when I'm not working on the site and ready to notice), it's too risky to have installed. It's cost us sales no doubt.

EDIT: May 15 2019: It is clear that their support team really cares about the app and making sure that it is running smoothly, without issues. They have been good at replying to my support emails and so I am confident they treat these incidents seriously. I would be inclined to remove my review entirely but I don't think that would be fair to people who are considering this for the first time. So I will keep it here. I have only seen the issue occur 2x, and both times the support team replied, acknowledged and fixed.

Joolca Australia
Australia
9 months using the app
Mod Media replied April 15, 2019

Hi Joolca, we experienced a brief technical issue which we resolved as quickly as possible and made sure it cant happen again. Everything should be running smoothly now.

June 10, 2020

We struggled to setup the geolocation app because of other apps that we have on our account. The team was very supportive and help us setting up everything!

A-Champs
Hong Kong SAR
12 days using the app
February 23, 2018

Great app to redirect your site! Great customer support too!

Silvia Lago Barcelona
Spain
About 2 months using the app
January 30, 2017

Fantastic app and great support when you need help. Thank you

Confitex Underwear
New Zealand
5 months using the app
July 18, 2019

Brings my site to a crawl for initial loads. Not happy with what this does to my load times at all.

ZOX
United States
11 days using the app
Mod Media replied July 18, 2019

Our apologies but we experienced an unexpected server issue momentarily and fixed it as quickly as possible. We have also made changes so that this can't happen again in future. Please contact us directly if you experience any issues in future, we are here to assist as best we can. Everything is working perfectly now.

Edited June 16, 2020

Great App, Great support. Very easy to set up. I have it working well on 2 sites. I would recommend!.

Stonemen
Australia
Over 1 year using the app
Edited September 18, 2019

Had the app for a while but no longer needed it. During that time, customer support was A+. Thanks guys.

Rival Sons Official Merchandise
United States
37 minutes using the app
July 26, 2018

Great App and great customer support. We had a small technical issue, which was addressed immediately. Thank you.

Wellecotest
Australia
7 months using the app
June 26, 2019

L'application Geolocation Redirect est simple est facile d'utilisation. Le support client est rapide et excellent !

LP Aventure Inc
Canada
29 days using the app