Gift Box • Free Gift Purchase

Gift Box • Free Gift Purchase

Reviews (229)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, often launching gift campaigns within minutes. It reliably auto-adds free gifts without codes, supports tiered and collection-based offers, and combinations like free shipping plus gifts. Many report higher conversion rates, AOV, and smart use of slow-moving inventory, with one citing $50k+ extra revenue. Support is praised as fast, hands-on, and proactive with theme and cart flyout issues.

April 6, 2020

Gift Box fitted an explicit requirement for a free gifting tool where the customer could select from a number of options but didn't need coding into our pages. The app sits almost on top of the app and isn't intrusive. Great support with help provided on a Sunday when we had an issue.

Josh Wood Colour
United Kingdom
4 months using the app
December 5, 2022

GiftBox is super easy to use, it offers a brilliant way to display tier-based free gifts to customers. This app can certainly boost the conversion rate and AOV! Moreover, the support team is extremely helpful in that they help customize the design and coding upon request. Much appreciated!

ShiftCam Global Official
Hong Kong SAR
8 months using the app
October 1, 2021

We are using this app for 3 stores and there is nothing else like it in the marketplace. It performs so well and the staff who support the app are next level. I've used hundreds of apps over the years and I can tell this team is ready and committed to support their customers succeed in ecommerce.

CHIQUEL
Canada
29 days using the app
November 27, 2020

Tom noticed a problem with my website and the app before I noticed! When i went to contact them they had already contacted me explaining the problem and solution (to do with a conflicting app I also use)
Took 2 minutes to solve the problem. Can't fault the app or the customer service. Rare these days!

Orli Jewellery
United Kingdom
4 months using the app
June 23, 2020

Great app! Does exactly what it says. And the support is just amazing, it took only a few minutes to respond and they solved a small issue that i had because we're using a special Theme. Multiple gifts for price breaks or for the same product added more than once would be great, but still. Amazing app.

Rounderbum LLC
United States
3 months using the app
November 12, 2021

I have been using this app for about six months and I love it. Very simple to set up and use, lots of variations for discounts and free gifts, and when I recently had a small glitch the tech team reached out to me to investigate and fix the issue right away. I am very happy with this app and their level of customer service!

Radiance Clean Beauty
Canada
6 months using the app
March 3, 2023

I must admit that setting up the Gifts using Gift Box has been a wild ride.
There were several issues that we had to address, but their Customer Service is nothing short of phenomenal!

In the end we made it work and it looks great.
My thanks go out to Rein and Lucia for their patience, time and knowledge invested into making this work.

Dave & Adam's Europe
Netherlands
4 months using the app
Edited August 15, 2019

This app is very intuitive & if you have the right gifts for your customers, it will make them buy more than ever before while gamifying the experience. The app is lean & the talented support are quick to make changes that will elevate your websites experience. Our conversion rate went from 3% to 5% within 24 hours. Making us a lot of money!!

Freeman Vape juice
United States
3 days using the app
December 2, 2020

This app does exactly what I needed it to do! It will offers your customer gifts and give them a chance to buy more. You can custom almost anything in the app! The customer service is AMAZING and VERY helpful! (Alla- THANK YOU!) I recommend this app to anyone who wants to offer there customers free gifts/free shipping and encouraging messages!

Vike Beauty
United States
15 days using the app
January 25, 2021

This app has great potential, and is very easy to work with. However it cannot work if you have a loyalty program with your site and is limited by Shopify in terms of other discount integrations. Very unfortunate. However, the service is great - you get a response very quickly which is unlike most Shopify app partners. I wish we could have used it

RMS Beauty
United States
6 days using the app
Digismoothie replied August 4, 2022

Hi there,

Thank you for testing our app and for your feedback, we’re really sorry about the compatibility issues you experienced. Unfortunately, the draft orders that Gift Box utilized were the source of incompatibility. We understand that this is a problem for many merchants and because of that, we’re working on another method of adding free gifts to orders that won’t have any impact on your checkout currency or discounts.

Stay tuned! :)
Lucia, Customer Success Manager