Gift Box • Free Gift Purchase

Gift Box • Free Gift Purchase

Reviews (229)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, often launching gift campaigns within minutes. It reliably auto-adds free gifts without codes, supports tiered and collection-based offers, and combinations like free shipping plus gifts. Many report higher conversion rates, AOV, and smart use of slow-moving inventory, with one citing $50k+ extra revenue. Support is praised as fast, hands-on, and proactive with theme and cart flyout issues.

December 11, 2020

Enjoying the app so far and the super fast service from Lucia in the support team was incredible! They helped us hide the app on our blog/quiz pages and just showcase the app on our purchase-intent pages so we're not annoying people that are there to build trust and engagement with first. Thanks for everything - looking forward to the conversions now :)

Beauty Affairs
Australia
4 days using the app
February 1, 2022

We have used this app for a few months now. It has given us an extra $50k in sales since implementation on our site. Their customer service is very responsive and as good as it gets and the team is always eager to help. Juan was on their Chat service with me for 90 mins while we made some changes and everything was done very professionally. Great app, great company.

TruBeef Organic
United States
5 months using the app
January 10, 2023

I have come back to this APP after a not-so-good experience in the past. After an initial struggle, I reached out to customer service and Juan helped me with my concerns incl. customizing the text using CSS. He went all out to ensure I was happy. The APP has been live for a couple of hours now and happy with how it is performing. I would recommend the APP for free gifting and superb customer service.

SKOON.
South Africa
9 months using the app
November 25, 2022

We used this app for Black Friday to promote a free gift + discount on-site. Had an edge case that made us not want to actually display the free gift in cart/checkout and the tech team was super supportive in helping us make sure this happened. My only thought for the future of this app would be to enable the free gift to refres in checkout/cart after someone put a discount in (found a loophole here).

P.volve Staging
United States
8 days using the app
October 9, 2022

We encountered some issues with the free gift not triggering after we redesigned our website to include a quick add feature and a cart flyout instead of our traditional checkout. A member of the Digismoothie team was able to provide custom coded support and got it working within a day (and on a Saturday at that!). A very positive experience and we look forward to exploring other Digismoothie apps in the future. Well done!

RED EYE TEK TERMINATOR
Canada
About 2 years using the app
May 1, 2022

This is a great app with excellent customer service, however, there are a few issues: 1) All Paypal payments were only accepted in US$ and not in the customers local currency
2) Although there is an option to enter a regular discount code via the app pop up, most customers are used to seeing this option at checkout- when using the app this option is not available 3) Does not work with Auto discounts since the app uses draft orders

Fervor Montreal
Canada
9 days using the app
Digismoothie replied August 4, 2022

Hi there,

Thank you for testing our app and for your feedback. The issues you had with the app were related to the fact that Gift Box was using Shopify’s draft orders API that comes with these restrictions. We understand that this approach is not ideal for many merchants and because of that we’re working on another method of adding free gifts to orders that won’t have any impact on your checkout currency or discounts.

Stay tuned! :)
Lucia, Customer Success Manager

Edited May 24, 2023

I've tried them all and this one is the winner! This app easily allows my store to offer free gifts in a variety of offers. The support is very responsive and helpful, and they helped me to integrate the app with my style of drawer cart. I have already seen higher transactions by using this app to offer gift incentives!

Update: There was a recent issue I needed help with and the support team took care of everything within 20 minutes - great service :)

edgewater candles
United States
7 months using the app
Edited May 12, 2019

We are using the app to offer free products to our customers once they reach certain goals while shopping.
The app shows them how much more they need to buy to reach the goal, In case they reach the goal (which you set up), they get free gift which you chose in the set up.
Its very easy to use, user friendly, we can also offer a free shipping or discount codes via this app.
Must have if you´d like to convince your customers to buy more from you and leave with good feeling they got something back from you.

E-shop Najím se a zhubnu
Czechia
6 days using the app
November 13, 2020

Great customer service—answered all our questions within a few minutes and they even did customizations for us immediately, despite that time difference! We love how customizable the look of the pop ups were and how smooth and easy the experience was for the customers shopping on the store during the time that we ran promotion via this app. Glad that app allowed us to stack the free gift promo with our discount code too—the only challenge was in the data that we got from both Shopify and Gift Box for purchases where discounts were stacked.

Sunnies Studios
Philippines
8 days using the app
March 1, 2021

I spend 2 weeks trying to figure out how to solve the "Give a gift when ordering over X amount" design on my store. I WISH someone pointed this app out to me before, because it is everything I was looking for. I been a graphic designer for 15 years, so (for good and bad) every little detail is very important to me. Right at install, the app didn't align perfectly with another app I already had installed, but when I reached out to Customer Support they immediately changed everything down to the millimeter of what I wanted. Besides that, the app truly does everything it says. And its supereasy to use, I had my first offer up within 5 minutes after install. 5/5, easily!

Andy okay
Sweden
About 3 hours using the app