Gift Box • Free Gift Purchase

Gift Box • Free Gift Purchase

Reviews (229)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, often launching gift campaigns within minutes. It reliably auto-adds free gifts without codes, supports tiered and collection-based offers, and combinations like free shipping plus gifts. Many report higher conversion rates, AOV, and smart use of slow-moving inventory, with one citing $50k+ extra revenue. Support is praised as fast, hands-on, and proactive with theme and cart flyout issues.

June 10, 2026

Very helpful customer service and tech support!

Simone Pérèle US STAGING
United States
Over 1 year using the app
August 28, 2026

Selten einen so schnellen, professionellen und hilfreichen Support erlebt. Kann man in dieser Hinsicht wirklich nur empfehlen.

Lioleli
Austria
9 months using the app
July 1, 2026

We have been using this app for a long time and it works very smoothly for us.

The Franciscan Store
United States
Over 5 years using the app
Edited April 24, 2026

I love this app. It allows me to give back to my customers in the exact way I want to. The customer support is great too. The robot chat is really smart and quick and if its too complicated a live person jumps on pretty quickly. Everything I've needed to do, and every issue I needed to fix, was addressed quickly and with a very friendly and professional attitude. I would definitely recommend this app to anyone who needs a free gift option for their website. Support is everything when you are trying to run an online business and need your apps to work for you. 5star customer service and ability to fix issues quickly and correctly. Thanks guys!!! I want to hire all of you! :-)

Amōriq
United States
2 months using the app
June 16, 2026

Great Customer Support!

irthlife
India
6 days using the app
September 15, 2026

Easy. Reliable. But a little bit expensive ;-)

LaPatate
Belgium
Over 2 years using the app
May 4, 2026

Chatting with a real person for help is great.

Cherry Shrimp Canada
Canada
About 20 hours using the app
August 3, 2026

Great app, easy to use, increases conversion alot! Great service aswell

Fidello
Netherlands
Over 1 year using the app
February 26, 2026

Amazing app honestly , but their support is what got me to write this review.. We had a glitch on the GiftBox app where one of our products wasn’t adding to cart properly, and Tina jumped in straight away. She checked everything step by step, kept me updated throughout, and reassured me that if she couldn’t fix it herself, the tech team would resolve it within two hours.

In the end, that wasn’t even needed, she sorted the issue herself within 20 minutes.

Super responsive, calm under pressure, and genuinely committed to helping. What a legend. Thank you, Tina.

BY NIMAH
United States
3 months using the app
Digismoothie replied February 27, 2026

We really appreciate you taking the time to share such a detailed review! It’s great to hear that Tina was able to help you sort it out so efficiently and save you some time. We’ll definitely pass the message on to her, it’ll make her day. Please don't hesitate to reach out whenever you need a hand :)

Edited May 26, 2026

The support team responds and resolves issues very quickly, so I recommend using this app.

Chaotic Club
United States
About 1 month using the app