Gift Box • Free Gift Purchase

Gift Box • Free Gift Purchase

Reviews (229)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, often launching gift campaigns within minutes. It reliably auto-adds free gifts without codes, supports tiered and collection-based offers, and combinations like free shipping plus gifts. Many report higher conversion rates, AOV, and smart use of slow-moving inventory, with one citing $50k+ extra revenue. Support is praised as fast, hands-on, and proactive with theme and cart flyout issues.

December 11, 2025

We’ve had a great experience using GiftBox. The app itself is very straightforward and easy to understand, which made setup and day-to-day use seamless while we were learning the platform.

A huge shoutout to Rein and the GiftBox support team. Email support has been quick, clear, and straight to the point, always helpful and easy to deal with. The level of support really stood out and made the whole experience even better.

We’ve loved using GiftBox and will definitely continue to use it moving forward. Highly recommend.

Pilgrim Clothing
Australia
4 months using the app
Digismoothie replied January 20, 2026

Thank you for sharing your experience. We’re thrilled to hear that the app has been straightforward for your team to learn and use. We’ll be sure to pass along your shoutout to Rein, it’s great to know our email support has been quick, clear, and helpful as you get set up.

December 3, 2025

This app does exactly as advertised, and it is very easy to use. I couldn't find a $29.99 plan. The minimum is $49.99 per month, which seems a little pricey. In the end, I like the app and plan to continue using it.

Printkeg
United States
22 days using the app
Digismoothie replied January 20, 2026

Thank you for the review. We are pleased to hear that the app is doing exactly what it promises and that you find it easy to use. We appreciate you having us on board and look forward to continuing to support your business.

November 25, 2025

Gift Box is a very clean looking and functioning app that has already improved our average sale after only a few days of use.

Also their customer service is top notch. I asked to have one item changed and it was done within 15 minutes.

United States Holocaust Memorial Museum Deanie and Jay Stein Museum Shop
United States
5 days using the app
Digismoothie replied November 28, 2025

This is excellent news. We are very pleased to hear that Gift Box has positively impacted your average sale after just a few days. Providing a clean design and rapid support—like the 15-minute resolution you experienced—are top priorities for us. Thank you for confirming that our app is delivering both performance and service. Don't hesitate to reach out to us if you need help with anything else :)

September 26, 2025

easy to set up, easy to navigate, customer service is responsive and fast. what more could you want? really love the way it displays on my store - especially the variant selection for free items (limited in like, every other app.)

Dio Candle Company
United States
1 day using the app
September 8, 2025

Impressed with the app – it’s easy to use, integrates seamlessly with our store (in different language options), and has been a great way to add extra value for our customers. Setting up free gifts and promotions is straightforward and works exactly as expected.

What stands out even more is the customer service. The support team is incredibly responsive, helpful, and quick to find solutions. They went above and beyond to make sure everything was running perfectly for our store.

Highly recommend this app to anyone looking to create a better shopping experience with free gifts and promotions!

Marcella Beauty Eesti
Estonia
4 months using the app
June 1, 2025

Very good experience. Easy to integrate, easy to use. Had an issue with a customer ordering free stuff and they fixed the problem instantly, even added code to prevent the issue from recurring. Excellent support , great app.

Gerard Cosmetics
United States
10 months using the app
April 15, 2025

This app is fantastic, easy to set up and use, easy to customize, css addition makes it simple to adjust to your brand and page exactly and when there was a feature I needed I messaged their team and they had it fixed and created in a few hours - amazing!!

Mama Sol
United States
About 7 hours using the app
April 10, 2025

Easy to integrate into your Shopify store. Every time I've reached out to support, I receive an answer in minutes (which is a huge plus) from Glecy who is super useful. The UI is easy to use and straight forward. There could be some more features to customise the widgets but overall a great app!

Step One
Australia
11 days using the app
April 10, 2025

The block does not update dynamically and gifts can be selected even if the conditions are not met. It means there is no server-side validation that checks the conditions.
This also means you cannot select a gift when you add a product to the cart dynamically and the conditions are met until you refresh the page.
The gift is removed from the cart when you remove a product even if the conditions are still met.
There is a limit of 10 items/Product Choice

MUMIT
Spain
About 2 hours using the app
Digismoothie replied April 14, 2025

Hi there,

Thank you for your honest and detailed feedback, we really appreciate it.
We're sorry to hear about the issues you've encountered. Our team has already reached out via email to better understand your setup and offer assistance.

Gift Box is designed to work dynamically with most themes, but due to the variety of themes and carts in Shopify, occasional compatibility issues may occur. That said, we're happy to customize the app to work seamlessly with your store.

If you’re open to giving us another shot, we’d love the opportunity to help resolve the problems you mentioned and make things right.

Feel free to reach out via in-app chat or at support@digismoothie.com—our support is available 24/7.

Best regards,
Digismoothie Team

September 20, 2024

Very good app, even better support. The app works well so far. Initially we had some issues with a theme conflict but support resolved it quickly. I've had to contact them three times since installation (only once really for proper technical support) and each time I hear back almost immediately and they helped me very efficiently. My only criticism is I think its expensive for an app that comprises such a small addition to the site and that may prevent me from using it long term - but I would probably say that about 90% of the apps on here.

The Supplement Store
United Kingdom
8 days using the app