Reviews (172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for digital gift notes, gift cards, and multi‑gifting, calling it a must‑have for gifting brands and peak seasons. They report higher gift sales, new customer acquisition, and reduced warehouse and support workload. Key highlights include timed email/SMS delivery, a native‑feeling UI, strong Shopify and marketing integrations, useful analytics, and responsive “white glove” support that makes setup and scaling bulk or corporate gifting easy.
Refine
-
By rating
The app is just what we needed, and the support team is even better! Shoutout to Adam who saved my week in just 1 hour. Looking forward to using this with customers and experiencing the updates they've got planned for the future!
Shoutout to Adam! We’re stoked he could save your week.
Getting you ready to use Giftnote with your customers in just an hour is exactly how we like to work. We’re looking forward to helping you scale your gift note options and showing you the new updates we’ve got planned to help you identify gift recipients and drive even more ROI.
Nick
Co-Founder
The team has been super helpful with our integration and helped us fix the bilingual language issue we had. The app is doing exactly what it's supposed to and it's a great way to incentivize customers to use our products as gifting.
Thanks for the fantastic feedback! We're thrilled to hear that our team was able to assist you with the integration and resolve the bilingual language issue. It's great to know that Giftnote is working as intended and serving as a valuable tool to incentivize customers to use your products as gifts.
We've recently implemented Giftnote across our global stores and have already been thrilled to see immediate customer adoption. Being able to tap into how much of our revenue is coming from our product being gifted on is of huge value to the business.
Thanks for sharing your success with Giftnote! We're thrilled to hear about the immediate customer adoption across your global stores. It's fantastic that you're able to track revenue from gifted products, adding significant value to your business.
Giftnote is an excellent tool for all our customers to create a personalised message during the checkout process. The templates are great and the customer service has been second to none as well for any questions or queries. I recommend this one to all new users!
Giftnote is an excellent tool for all our customers to create a personalised message during the checkout process. The templates are great and the customer service has been second to none as well for any questions or queries. I recommend this one to all new users!
I've been searching for an app like this for so long, I even had a developer try to create a custom email flow for me (to no avail) - and I finally found Giftnote! It has everything I need, the process is seamless, and the customer support is stellar. I really can't recommend it enough!
Thanks a bunch for the glowing review! We're thrilled to hear that Giftnote is exactly what you've been searching for, especially after trying other options. It's awesome to know that the process is seamless and that you've found our customer support stellar.
Just what we were looking for. Being able to offer a digital card to our customers has totally streamlined our business, improved processing efficiency, reduced costs and on the other hand increased sales. We now use Giftnote as our free option to customers and can charge for a physical message card. Cannot recommend more highly- a must for any Gifting Business!!
Thanks for the awesome feedback! We're thrilled to hear that Giftnote has streamlined your business operations, improved efficiency, reduced costs, and boosted sales. It's fantastic to know that you're using it as a free option for customers and charging for physical message cards.
Giftnote has allowed us to empower our customers to make personalised purchase for their loved ones, as easily as selecting a box at the check out. We've also loved that we can use this as another upselling and gifting opportunity around special days of the year such as Mother's Day or Easter, making the gift that little bit more special and considered than sending a regular gift card. Highly recommend!
Thanks for sharing your experience! We're thrilled to hear that Giftnote has empowered your customers to make personalized purchases for their loved ones with ease. It's awesome that you're using it as an upselling and gifting opportunity around special occasions, adding that extra touch to make gifts more special and considered.
Your recommendation means a lot to us!
A large part of Riot Art & Craft's sales come from gifting, so we're always on the lookout for ways that we can provide the best experience for our customers as well as make our operations more efficient. Giftnote is an actually unique approach to online gifting that we haven't seen before and our customers love it. It's been a total no-brainer and it's easy to manage, can't really ask for much more out of an app.
Thanks for sharing your experience! We're thrilled to hear that Giftnote has provided a unique and seamless approach to online gifting for Riot Art & Craft. It's fantastic to know that it's been a total no-brainer for you and your customers are loving it.
Here's to continued success and efficiency!
Excellent app which has improved our customer experience on our website, increased our tracking and understanding of customer gifting behaviours and added a welcome additional service selling point. The Giftnote team have also provided excellent support right through out the process making it an easy and seamless addition to out backend. The team also went out of their way on multiple occasions to trouble shoot and customise the app to our needs. Highly recommended. Welcome to Country
Thanks a ton for the stellar review! We're thrilled to hear that Giftnote has enhanced your customer experience, improved tracking of gifting behaviors, and added a valuable service selling point. It's awesome to know that our team provided excellent support throughout the process and went the extra mile to customize the app to your needs.
We needed a quick gifting solution last BFCM and were scrambling to find something until we stumbled upon Giftnote. It was super quick to install and was exactly the kind of digital gift note app we needed. We were able to integrate it with Klaviyo so the gift messages were still on brand. Any time we needed more support or additional data, Nick from Giftnote swiftly swooped in and helped us with solutions and pulling analytics. We're excited to see what more we can do with the app in the future!
Thanks for sharing your experience! We're thrilled that Giftnote came through for you during BFCM, providing a quick and on-brand gifting solution. It's awesome to hear that our integration with Klaviyo worked seamlessly for you, and we're here to support you every step of the way.
