Reviews (172)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for digital gift notes, gift cards, and multi‑gifting, calling it a must‑have for gifting brands and peak seasons. They report higher gift sales, new customer acquisition, and reduced warehouse and support workload. Key highlights include timed email/SMS delivery, a native‑feeling UI, strong Shopify and marketing integrations, useful analytics, and responsive “white glove” support that makes setup and scaling bulk or corporate gifting easy.

June 22, 2022

We use this app to help support the gifting experience on our site. We always get wonderful support from the team too.

Glow Dreaming
Australia
3 months using the app
Giftnote replied March 16, 2026

Thanks for the support! Glow Dreaming provides such an essential service for families, and we are glad to help support that gifting journey on your site.

Our team is always here to ensure your gift message options are running smoothly. We want to help you turn every gifted sleep solution into a way to reach and convert new customers through smart data capture.

Nick
Co-Founder

May 16, 2022

This app was a huge success upon installation. Our customers loved that they could send gifts direct to loved ones with an email or SMS sent upon delivery.

Mermade Hair™
Australia
About 1 month using the app
Giftnote replied February 20, 2024

Thanks a bunch for sharing! We're thrilled to hear that Giftnote made a huge impact right from the start. It's awesome that your customers enjoyed the ability to send gifts directly to loved ones with ease.

February 20, 2023

The app is very user-friendly and easy to set-up and our customers love sending gift notes, especially over the holidays and Valentine's Day! Would recommend using for any gifting products.

Kat the Label
Australia
3 months using the app
Giftnote replied February 20, 2024

Thanks a ton for the awesome feedback! We're thrilled to hear that both you and your customers are loving Giftnote, especially during those special occasions like holidays and Valentine's Day. Your recommendation means the world to us!

November 21, 2022

I like this app, it's very additive to the shop. It's early days to see how much it's used but it has good functionality and customisation, and the support to get it installed has been great.

The Very Good Bra
Australia
20 days using the app
Giftnote replied February 20, 2024

Thanks for the positive feedback! Glad to hear that Giftnote is adding value to your shop with its functionality and customization options. We're here to support you every step of the way as you explore its full potential.

December 1, 2022

Can't recommend this app enough, the integration was so quick. It's super easy to set up for international delivery and expansion, which is crucial for us as a multi-regional business with multiple stores.

Boody New Zealand
Australia
16 days using the app
Giftnote replied February 20, 2024

Thanks a bunch for the glowing review! We're thrilled to hear that Giftnote's quick integration and international setup have been a game-changer for your multi-regional business with multiple stores. Your recommendation means a lot to us!

June 7, 2023

Amazing app with a super simple setup procedure.
The customer service and setup help from Nick and the team @ Giftnote has been amazing as they are always looking for ways to optimize your stores gift sales

James Cosmetics (AUD)
Australia
7 months using the app
Giftnote replied February 20, 2024

Thanks a bunch for the kind words! We're thrilled that you found Giftnote's setup procedure super simple. Our team is always here to optimize your store's gift sales, and I'm glad we could provide top-notch support along the way.

November 20, 2022

GiftNote has been a gamechanger for our store, saving our warehouse team countless hours handwriting gift notes. We've been really impressed with the support and ongoing enhancements of the app. Would recommend!

Riff Raff Baby AU
Australia
7 months using the app
Giftnote replied February 20, 2024

Thanks a bunch for the awesome review! We're thrilled that Giftnote has been a game-changer for your store, streamlining your operations and saving your warehouse team tons of time. Your recommendation means the world to us!

March 7, 2023

Giftnote is fantastic, we love how it has added a personalised touch to our customer gifting experience. The setup was super easy and seamless, with excellent support from Nick and the the team. Super impressed!

runawaythelabel.com
Australia
11 months using the app
Giftnote replied February 20, 2024

Thanks a bunch for the glowing review! We're thrilled that Giftnote has added that personalized touch to the Runaway experience.

Our goal is to make the setup effortless so you can focus on the fashion. By identifying gift recipients and streamlining the delivery journey, we’re helping you turn every gift into a measurable growth opportunity for your brand.

Nick
Co-Founder

October 19, 2022

Wonderful app filling a need we've had for sending gifts for a long time. Great to be able to provide our customers with this additional service, seamless integration and easy user experience so far. Would recommend !

Ere Perez
Australia
6 months using the app
Giftnote replied February 20, 2024

Thanks for the awesome review! We're delighted to hear that Giftnote is filling a long-standing need for sending gifts and providing your customers with an additional service. It's fantastic that the integration has been seamless and the user experience easy.

Your recommendation is greatly appreciated!

February 15, 2023

Awesome app! Our customers have been loving the Giftnote functionality during the checkout. It's especially useful for special occasions such as Christmas, Valentine's Day, and birthdays. Super easy to setup, and works great.

esmi Skin Minerals
Australia
3 months using the app
Giftnote replied February 20, 2024

Thanks for the awesome review! Delighted to hear Giftnote's checkout functionality is a hit with your customers, especially during holidays and birthdays. Super easy setup and smooth operation - that's what we like to hear!