Reviews (172)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for digital gift notes, gift cards, and multi‑gifting, calling it a must‑have for gifting brands and peak seasons. They report higher gift sales, new customer acquisition, and reduced warehouse and support workload. Key highlights include timed email/SMS delivery, a native‑feeling UI, strong Shopify and marketing integrations, useful analytics, and responsive “white glove” support that makes setup and scaling bulk or corporate gifting easy.

February 15, 2024

Love this app and the team that runs it! We are a very 'gifted' brand and were seeking a digital solution to allow customers to more seamlessly deliver gift cards in a personalized way and Giftnote was the solution.

Aviator Nation
United States
5 months using the app
Giftnote replied February 20, 2024

So glad you're loving the app and feeling the support from our team! It's fantastic to hear that Giftnote is hitting the mark for your 'gifted' brand, making it easier for your customers to send personalized gift cards. We're all about creating those seamless experiences.

Thanks for teaming up with us!

December 13, 2023

The customer service that Nick and the team have provided to our account has been over and beyond. We worked with the Giftnote Team directly, and they very much made the integration a seamless transition, with the absence of agency representation, they were still able to work within our website restrictions and problem solve with their prompt communication and assistance. Can not recommend the platform more.

Jaggad
Australia
3 months using the app
Giftnote replied February 19, 2024

Thank you for the outstanding review! We're thrilled that Nick and our team exceeded your expectations, ensuring a seamless integration and overcoming challenges with ease. Your recommendation is greatly appreciated.

For any further support or questions, please don't hesitate to reach out. Schedule a chat with us at calendly.com/giftnote.

Thank you for choosing Giftnote and for your high praise of our platform!

November 16, 2023

Ok so I am reasonably new to Shopify, adding this app was relatively easy and manged to set it up quickly. However, I struggled with 1 part, and the support team promptly stepped in and fixed it for me. Very impressed.

VIP Essentials Soaps & Candles
Australia
9 days using the app
Giftnote replied February 20, 2024

Glad to hear the setup was a breeze and our support team could jump in fast to tackle that hiccup for you. That's what we're here for!

Cheers for the thumbs up!

October 26, 2023

Fantastic service and assistance when we needed help setting things up. Looking forward to more revenue coming from customer's gift-giving through Giftnote!

Wulf's Fish
United States
6 months using the app
Giftnote replied February 20, 2024

Thrilled to hear you had a fantastic time with our service and setup help! We're just as excited to see the new revenue streams and the joy of gift-giving unfold in your store.

Here's to a big catch of opportunities with Giftnote. 6 months down and plenty more to sail!

October 5, 2023

Nick from Giftnote provided invaluable assistance promptly, and we're delighted to have this app! Thanks, Nick! :)

AYDRY & Co
United States
10 months using the app
Giftnote replied February 20, 2024

Super happy I could help out and that you're loving the app! Always here when you need us.

Appreciate the shout-out! :)

September 19, 2023

Fantastic customer service - they’ve been super attentive to our questions around setup and use. We use the gift note functionally and have had good customer adoption thus far.

Plant In The Box
United States
19 days using the app
Giftnote replied February 20, 2024

Fantastic to hear you're getting the gold-star treatment from our customer service team! That’s what we're here for – to iron out any kinks and make sure the setup sails smooth.

Thrilled you're loving the gift note functionality and that it's catching on with your customers. Our mission is to make your gift-giving next-level, and it sounds like we're on the right track.

Massive thanks for the positive word, and here's to high-flying customer joy!

August 28, 2023

Nick was very efficient and helpful when setting up gift note! Happy with the final product and excited to see how it goes.

Highly recommend :)

WITH HARPER LU
Australia
14 days using the app
Giftnote replied February 20, 2024

Thrilled you're happy with the setup and the gift note product! Eager to see the positive ways it impacts your space.

Thanks for the kudos. Let's see where this takes us!

August 18, 2023

Giftnote cures a number of our headaches and ultimately simplifies our operations. Their team is great and super responsive. 10/10

Frameology
United States
5 months using the app
Giftnote replied February 20, 2024

Thrilled to hear that Giftnote has been such a game-changer for your operations! We're here to keep making things easier for you.

October 14, 2022

Incredible! Love this app, it really does elevate our customer gifting experience. Highly recommended.

Edible Beauty Australia
Australia
2 months using the app
Giftnote replied February 20, 2024

Thanks a bunch for the awesome feedback! We're thrilled to hear that Giftnote is elevating your customer gifting experience. Your recommendation means a lot to us!

June 9, 2023

Very impressed so far. Simple and intuitive and the hand-holding in onboarding made this an easy implementation.

Nossa Familia Coffee
United States
5 days using the app
Giftnote replied February 20, 2024

Thanks for sharing your experience! We're thrilled that our onboarding process and platform simplicity have made implementing Giftnote a breeze for you.