Reviews (952)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a high‑impact, reliable affiliate solution that grows sales and customer bases through affiliates and influencers. They like the quick setup, beginner‑friendly interface, and rich features like flexible commissions, referral links, discount codes, reporting, and fraud protection. Many praise the generous free plan, fair pricing, stable performance across stores, and fast, “premium” support that helps with setup, migration, and technical questions.
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Great app, even free version offers enough features to start. They need to improve mobile app visually and fuctionally though.
The GoAffPro app offers a good level of flexibility and customization. However, there are several frustrating issues that greatly diminish the overall experience.
Firstly, the default email notifications cannot be edited unless you upgrade to the premium plan. Unfortunately, the default Japanese translation in the app is so poorly done that **all texts require complete rewriting**. As a result, for Japanese users, the free plan is essentially unusable.
I even offered to provide GoAffPro with a flawless Japanese translation for the email notifications — something that would benefit not only my business but also other Japanese shops. Instead of considering this improvement, they chose to push me toward subscribing to the premium plan.
What’s even more frustrating is their customer service. Responses are often unprofessional, unhelpful, and lack basic courtesy. The support team repeatedly provides the same tutorial links that don’t address the actual issues. They seem either unwilling or unable to understand the problems at hand.
Additionally, changes are made to the app without any prior notice, and previously customized templates are frequently reset to their default settings — causing additional inconvenience.
To make matters worse, customer service replies do not include the name or contact information of the representative, making it difficult to hold anyone accountable or follow up effectively.
Overall, while the app has potential, its poor support, lack of communication, and unstable functionality make it hard to recommend.
Hi
Thanks for the feedback. We disabled the functionality to avoid spam issues coming from free users. Free accounts users would many times just edit the templates with their custom content and bulk import hundreds of "affiliates" to spam them with the invites, as the free plan supports unlimited affiliates.
Though we strive to provide the most features for a free plan, but I guess we can't keep everyone happy.
The premium plan is also amongst cheapest for the features, so if the email translations are a must have you can upgrade to the $29/mo unlimited premium plan to edit the templates (and in addition support the app and its developers)
Unfortunately, the app can no longer be opened recently. In the corresponding area, "Just a moment" (or something similar) flashes very briefly, then the screen goes white. Thus, GOAFFPRO must unfortunately be removed from our store again.
Wir nutzen diese App in der Pro-Version für unser Affiliate-Programm. Es kann wirklich alles was wir brauchen! Life-Time-Commission, untersch. Provision-Gruppen, Tracking u.v.m.
Der Support ist unglaublich schnell und präzise, so wie man es sich wünscht. Daher gebe ich gerne dieses positive Feedback weiter!
Update: Nach 5 Jahren Nutzung sind wir immer noch zufrieden. Service ist top!
Update on 8/31 2023
The customer support Melanie is very unhelpful and the way they talk to us seems they are the boss and can ask you to do anything!
Their report is very inconvenient, they cannot allow you to do a custom report that contains all the data, which is completely understandable because nothing is perfect! But their attitude to this really upset me, Melanie said it is a good suggestion to improve their app, but it is not their responsibility to send this to their tech and asked me to write an email to them again about this!
I mean????? No matter if you will take my suggestion to improve, but I already told you this, and you are not communicating or submitting this inside your teamwork? If that's the case, let me know, I will make my business somewhere else!
Best affiliate marketing app for Shopify. Price is great, features are awesome.
really good app, they have all the features i want! and good support help me to setup. i will give it 5 stars !
Super simple and support is absolutely amazing!!!
We love GoAffPro, great customer service too. We recommand
Easy way to work with affiliates.
