Reviews (952)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a high‑impact, reliable affiliate solution that grows sales and customer bases through affiliates and influencers. They like the quick setup, beginner‑friendly interface, and rich features like flexible commissions, referral links, discount codes, reporting, and fraud protection. Many praise the generous free plan, fair pricing, stable performance across stores, and fast, “premium” support that helps with setup, migration, and technical questions.
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EU merchants be beware: this app does not offer a downloadable or signable Data Processing Agreement (DPA). Under GDPR, a signed DPA is legally required when personal data is processed on your behalf.
Without it, you’re not compliant. Until this is fixed, this app is not safe to use for EU businesses.
I’ve had a great experience with GoAffPro so far!
The app is easy to set up and use, and it offers all the features I need to manage my affiliate program, including custom links and discount codes for affiliates.
What really stands out is their customer support – they responded quickly and were very helpful when I had questions about payout options.
Highly recommended for anyone looking to start or grow their affiliate program on Shopify!
GoAffPro est une solution d’affiliation efficace et bien pensée. L’installation s’est faite sans difficulté, et la plateforme offre toutes les fonctionnalités nécessaires pour suivre les performances des affiliés et gérer les commissions. Le tableau de bord est clair, aussi bien pour l’administrateur que pour les partenaires.
Un bon outil, fiable, que je recommande à ceux qui souhaitent mettre en place un programme d’affiliation simplement.
Love the app! Makes affiliate marketing, management and payments super easy. Plus, their support is great. We migrated from woocommerce to shopify and the migrations worked perfectly!
The customer service is extremely poor. We explain the problem in detail, yet it seems they’re unwilling to address the issue with their application’s coupon automation feature. Instead, they simply suggest applying a fix in Shopify, but the error persists within their app when creating automated coupons. This renders the automation feature pointless. They fail to provide a solution and refuse to take responsibility for the losses this issue causes to our store.
Hi
The customer service responded appropriately to your questions. The coupon code in question [SARA-48-AF] was NOT created through the app You created it manually in Shopify. When you manually create it in shopify, you also need to manually update it there. If you want to automate things, then create it through the app.
It is quite simple to understand and you can update the code in less time you took to lash out
Also, you are on the free plan, not paying us anything, got live chat support, got right answer in 5 minutes from a real human and still chose to write this to ruin our team's morale. 👍
Ich kann die App nur empfehlen, ich arbeite jetzt schon ca. 1 Jahr damit und finde sie wirklich top. Der Support hat mir innerhalb kürzester Zeit geantwortet und ich war super zufrieden mit ihrer Hilfe. Würde ich jedem weiterempfehlen!
I'm beyond frustrated with this affiliate program. Imagine my surprise when I found out that unapproved accounts could generate and share discount codes with the public! It’s completely absurd—how can they have access before I even approve them?
But what made this even worse was the response from customer service. Instead of addressing the real issue, they just told me to turn off the automatic discount code feature. Seriously? That’s not a solution! They never even bothered to explain why these codes are active for unapproved accounts in the first place. It's like they didn’t care about actually solving the problem.
This is a huge red flag for anyone who wants control over their affiliates. The lack of accountability and poor customer support are absolutely unacceptable. I regret trusting this program and strongly advise others to stay away!
Reply on 9 Oct:
Your response is missing the point entirely.
You claim that pending accounts can’t see their dashboards and therefore can’t change or access their discount codes. But that’s simply not true. Pending accounts are able to change and share their codes, even though they haven’t been approved yet. I’ve seen this happen firsthand, so claiming they don’t have access isn’t addressing the real issue.
The main problem here is that unapproved accounts can still use and modify codes. Telling me to turn off automatic code generation is just a workaround, not a fix. Why are these codes active for pending accounts at all? This flaw undermines the whole approval process.
Stop deflecting the issue and provide a real solution. Brushing this off like it’s not a big deal is not the kind of support I expected.
Thank you for you kind words.
To help other merchants reading this review, the automatic coupons simply generates the codes for the affiliates. The pending / blocked accounts do not have access to those codes. (as they don't even have access to their dashboards, so how can they even see their codes ??)
If you don't like auto coupon generation, you can turn it off. Then you can assign the code when you are approving the account (which is again a one click process while approving)
Anyways, we wish you good luck and hope your store succeeds.
8888
[ update ]
There are literally so many ways to give discount to your affiliate's customers.
1. You can have a static code assigned at signup (Coupons page -> Automatic Coupons)
2. You can have a dynamic code which refreshes automatically as they refer (Coupons page -> Dynamic Discount codes)
3. You can have a general code which applies whenever the affiliate's link is used (Coupons page -> Set default discount code)
4. You can assign the codes before approval.
The fact that you chose an option and then when this option works as advertised, you start complaining. If you don't like how this works, you can easily switch to any of the other available options.
This is such an easily testable thing. Just register an account on your program as an affiliate. Then try logging in to the affiliate's area. Are you able to see / update your code ? Would love to hear what you find out.
Please be kind enough to update your review after you do the above test.
Absolutely perfect on all aspects: The app is very complete and well designed. For all kinds of features we might think of, they already did an option for that. This is very well done and their support is one of the best in reactivity and comprehension on all levels.
We have experienced some major bugs in the beginning that have been fixed in a fast manner unfortunately only after an escalation. For any following minor inquiry the customer support was reactive and helpful.
That being said GoAffPro is great bang for the buck, not 100% intuitive but once set up correctly the value is definitely given.
GoaffPro is easy to use even for newbies like my teammate. There are quite a lot of affiliates on it. As a small business marketing team, I do find this app helpful and profitable for our store.
