Reviews (79)
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This is a great app! It has really helped me on my site. It does have a few points that could be improved, but overall it's fantastic and super awesome that the developers have made it free.
Thank you for your positive review! We're thrilled to hear that our app has been helpful for your site.
We always appreciate feedback on how we can improve our app, so if you have any specific suggestions, please feel free to share them with us.
We believe in making our app accessible to all Shopify merchants, which is why we offer it for free. We're glad to hear that you appreciate this aspect of our app.
Thank you for choosing our app and for taking the time to share your experience. If you have any further comments or suggestions, please don't hesitate to reach out to us. We're always here to help.
Best regards,
The GoodApps Team
This app is incredibly easy to use and has great customer service!! They literally helped me with some coding in less than 5 min. We've seen an increase in sales after just a few weeks of using it!
Thank you for your review! We're thrilled to hear that our app has been easy to use and that our customer service team was able to assist you quickly with coding. It's always great to hear that our app is helping businesses like yours increase sales. If you have any further questions or concerns, don't hesitate to reach out to us again. We're always here to help!
Best regards,
The GoodApps Team
Amazing customer support. Fast reply, knowledgeable, and easy to understand. Yet to set up the app, but so far all looks easy to follow. Special shout out to Andrian who was helping me today. Thank you so much!
Thank you for taking the time to leave a review! We're glad to hear that you've had a positive experience with our customer support team, and that Andrian was able to assist you effectively. We strive to provide fast and knowledgeable support to all of our customers, so it's great to hear that we're meeting those goals. If you have any questions or need further assistance with setting up the app, please don't hesitate to reach out. We're always here to help!
Best regards,
GoodApps Team
Seriously great app - integrates well, looks slick, and is super straight forward to implement the add on offers to specific products or all products. Can even refine it down to exact variants which is crucial for some items on our store.
-Edit: I forgot to add, this has to be the best app support I've experienced on Shopify.
Thank you for your positive review! We're thrilled to hear that our app has helped your store and that you found it easy to use. We pride ourselves on providing excellent support, so we're delighted to know that our team was able to assist you effectively. If you ever have any questions or feedback, feel free to reach out to us anytime. Thank you for choosing our app!
Best regards,
The GoodApps Team
Update as of 7 May 2025:
I finally received the refund after multiple follow-ups. Despite their claims, I never received any confirmation email they said was sent on April 23 — not in my inbox, not in spam, nowhere. It was only after I emailed their secondary contact address that I finally got a response and the refund was processed.
The app developer's reply to my review claims they were transparent and had already refunded me, but this is misleading. If I had not reached out multiple times and found an alternative email, I would have never known about the refund, since no communication was ever received on my end.
I’m glad it was resolved, but the process was unnecessarily frustrating, and the communication was poor. I would advise others to double-check everything carefully if you experience unexpected charges.
I was charged a usage fee based on over 200 orders, even though I never implemented or used any part of the app. Simply accessing the app triggered charges, which I was completely unaware of. I didn’t set anything up, activate any features, or receive any benefit — yet I was still billed as if the app was running on my store.
I contacted their support, but they were not helpful at all. Even after I explained that I didn’t use the app in any way, they insisted the charges were valid and stopped replying after saying they’d “escalate it to management.” It’s been days with no response.
The billing model is unclear and unfair. Avoid this app unless you want to risk being charged for something you didn’t even use.
Thank you for taking the time to leave a review. However, we looked into your request carefully and fully refunded you as a gesture of understanding.
Our team has always been transparent with the billing process. We also shared Shopify’s official response regarding this matter for your reference.
Unfortunately, your review presents a misleading impression by omitting the fact that the refund was already processed. We kindly ask you to update your review to reflect the full context.
Always helpful and works well!
Thanks for the positive feedback!
great customer support
Thank you! We're here if you ever need assistance!
great
Thank you for your review!
Best regards,
The GoodApps Team.
Nice app and perfect support
We're so glad our customer service made a positive impression. Your satisfaction is very important to us!
Best regards,
The GoodApps Team.
Easy to use and works like a charm! Customer service was instant and friendly.
Thanks for the positive feedback!
Best regards,
The GoodApps Team.
