Reviews (146)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this low-cost, one-time purchase for showcasing Google Business and Google Customer Reviews without subscriptions. They like the fast setup, automatic review imports, and flexible widgets (carousels, grids, sticky badges, thank-you page blocks) that match their branding. Many report improved trust, SEO, and conversions, plus easy review collection via checkout opt-in. Support is frequently praised as fast, knowledgeable, and hands-on with setup and customization.
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Hi,
Could you please give a clear answer ? Does this application allow the customer to leave a review on Google ? This is this only reason I bought it, but I don't know if it's the case or not. I bought it because I wanted to avoid touching the liquid code with the provided extract code of google to get it.
Awaiting an answer.
Thanks for your support.
Hi,
Thank you for your review. Please note that the app displays an opt-in popup at the order thank you page for the customer to provide their consent to a survey email from Google.
If the customer opts-in then the app sends the order and customer information to Google Merchant Center. Google will send the survey email after a pre-defined number of days.
The link to the review is only in that survey email from Google to make the review gathering foolproof. Google has not provided any other option to write reviews by the customers.
I hope my explanation answers your query. If you have any other question then please contact our support, we will respond as soon as possible.
Thank you
I installed this app and had an error which, with the help of Chandra, I resolved. This was nothing to do with the app or the install process, it was settings within my Google account which Chandra assisted with and saved me a lot of stress. I had corrected the error Chandra checked the install and made a test purchase to ensure that the app worked. First class service, great app and a steal at the one-off price. Highly recommended
This app seems promising in helping to get more google reviews. I have only just added this app to my site, so I don’t know how well customers will respond to it but I have high hopes. Installing the app was simple and when I did need assistance, Chandra was incredibly helpful & solved my problem quickly & efficiently.
I have to say, of all the apps I have download/purchased, this is the best customer support I have received. Many thanks from Twelvesilvertrees.com
Having recently added the app I have started to receive reviews, which goes some way to adding credibility to my website from genuine customers. The layout is clean and functional. I think the one-time payment is very good value and much prefered to a subscription. I had a little misunderstanding about the functionality of the app, so messaged the app developer - who responded very quickly and answered my query! So, overall, a super little app that'll benefit most (if not all) websites.
Definitely recommended.
Words can't express how excellent this app is!
Chandra went out of their way to help me set this app up.
I run a small business and google reviews are critical to helping any small business grow. I highly suggest buying this app without any hesitation as it is precisely what you will need to help grow your business and give your website positive exposure.
Once again Chandra, thank you for making this app accessible to small business owners such as myself, and thank you for your hard-working support on this app!
This app was not initially working on my store. I posted a critical review and was promptly contacted by support. The customer service rep needed some access permissions to my store so he could fix it. He promptly fixed it. I am updating my review to a positive one. This app seems like a convenient way to get Google customer reviews on your store. The only catch is that the customer has to opt-in to receive an email at time of purchase. There doesn't seem to be a way for a customer to decide to come back and leave a review if they don't opt in right away. I think this would be a great feature to add because it would allow the store owner to send a follow up email to the customer and request a review after the customer has received their order.
Dear Sir,
Please note that the entire workflow is decided by Google and no app can influence this. Google provides only one place for the customers to opt-in for the Google Survey. Google does not send survey emails if test products are used for our testing so we have to buy normal products in store.
There is absolutely nothing shady about the test. Please read the following to understand our point of view.
95% of the reviews received so far displayed below had tests done by us. This is just a small fraction of the tests that we have done.
Our Tests include strict procedures so both us and the merchant are not affected in any way.
- We use the store address in the Shopify admin for checkout so the product is never mistakenly shipped to us.
- We add at the last that this is a test order on all fields.
- We also inform the merchants to cancel the order immediately after the test and we ourselves cancel the order whenever possible.
- We use 100% discount coupon so we do not have to pay.
- We create a free shipping method that only works for 100% discount so we do not pay anything additional.
We ask for admin access so we carry out the testing seamlessly.
Let me explain the problems of using real payment transactions for testing.
- We offer this app at a reasonable one-time fee for a life-time service so we have to restrict unnecessary expenses to provide a proper service to our merchants.
- At the start, we made real payments but the refunds we not matching paid amount because the refund amount does not include the currency conversion fees and the cross-border fees that our banks charged us.
- Some merchants closed their stores and become uncontactable.
- We were losing money.So we have stopped making live payments.
We had not received a reply to our email to you so could not complete the test for your website.
I have used this app for years and when I moved from BigCommerce to Shopify, I was thrilled that I could continue building up my Google Customer Reviews. The app is simple to install and the information needed to get it up and running can be easily obtained from your Google Merchant Account.
As the customer needs to opt-in to receive the survey, it can take time to build up your reviews, but as this app offers a custom review badge, it will show your score even if you only have 1 review. The Google badge does not show your score unless you have a minimum of 100 reviews.
I have also dealt with their customer service a few times and each time my question was dealt with and sorted within 24 hours.
Overall, FANTASTIC app and well worth the one-off fee. I was once quoted $250 AUD by a Shopify Expert to integrate the code into my store.
I rate the support team 5 stars - I wasnt sure how to set it up on my store and they did everything for me
Support responded super fast to my question about how the reviews work.
If anyone else is wondering, customers opt-in after purchase and a review email is sent out later.
If that was clear somewhere else I missed it apparently.
As far as the app goes.. it is almost too easy to set up. I don't think anyone will have a problem with this.
I was using a similar app but decided to try this one for 2 reasons: 1) better looking badge and 2) the badge shows on mobile phones whereas I could never get the badge to show on mobile with the previous app.
I did have a problem when I first installed this and emailed support. Next day I rec'd an email stating my issue was fixed and sure enough it was working perfectly.
So... 5 / 5 stars for nice product and for great service.
Thank you!
