Reviews (4,942)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a time‑saving, easier alternative to native channels for managing complex multi‑platform feeds. It reliably handles large catalogs, frequent syncs, and advanced feed customization with rules, metafields, and schema fixes. Many report better Merchant Center health, more traffic, and higher sales, helped by AI optimization and tracking features. Support is frequently praised as fast, expert, and hands‑on with custom fixes and screen‑share guidance.

Edited June 22, 2025

Exceptional Support from Simprosys Team!

I can't thank the Simprosys support team enough for their outstanding assistance with troubleshooting my Google Shopping feed for Google Merchant. From the very start, they were incredibly responsive, patient, and knowledgeable, guiding me through every issue I faced.

Not only did they help me identify and correct the mistakes in my feed, but they also went above and beyond by performing fixes on my behalf. Their attention to detail and willingness to ensure everything was correctly set up made a huge difference in getting my products approved.

Their level of customer service is truly top-notch, and I highly recommend Simprosys to anyone needing expert help with their Google Shopping feed. Thank you again for your exceptional support!

The Aquascape Shop
New Zealand
4 months using the app
February 24, 2025

I've recently installed Simprosys, and so far its ticking all the boxes. I'm using it for our multi feed creation for our EU Markets (language & currency conversions), and conversion tracking. Setup has been pretty straight forward. I reached out to support for the first time today, and they were prompt and thorough. All-in-all, I'm very happy thus far.

loopspaceuk
United Kingdom
12 days using the app
February 18, 2025

Absolute Game-Changer for My Shopify Store!

Simprosys Google Shopping Feed has been a Godsend for my store! It seamlessly manages my product feeds across Google, Facebook, Pinterest, and soon, Microsoft Shopping. The setup is smooth, and their support team is top-notch—always helpful and responsive. Highly recommend it to anyone looking for a reliable, all-in-one feed management solution!

bukulu
United Kingdom
8 months using the app
Edited February 11, 2025

Great customer service! I just still find the product itself not super intuitive and would appreciate better training resources (from a ideal set up perspective) so I don't have to keep hassling customer service.

The Lad Collective
Australia
About 1 year using the app
February 6, 2025

Product synchronization is timely and accurate. However, the inability to translate English products into other languages (e.g., French, Italian, etc.) may affect multi-country placement on a site

FunnyFuzzyFR
United States
Over 1 year using the app
January 28, 2025

Terrible Customer Service. Issue ongoing for more than a week and still can not see how they are going to resolve their mistake. Continue to ignore basic questions and have failed to take responsibility. Performed updates in google merchant centre without consent and blamed issues on "google errors". Then asked me what the google errors are when they were the ones who said there were errors! Sent communication to an alternative email without consent. They seem to be confused and responses are to deny responsibility rather than resolve the underlying issue, there by continuing to impact the customer.

Milkbar Breastpumps
Australia
Over 6 years using the app
January 23, 2025

Exceptional Tool for Google Shopping Feeds -

As a Google Ads PPC Manager, I’ve worked with multiple feed management tools in last 4 years but Simprosys Google Shopping Feed stands out as one of the most reliable and efficient platforms I’ve used for over more than 2 years.

The setup process was seamless, even for complex e-commerce stores. The platform's interface is intuitive, making it easy to map product attributes, exclude unwanted items, and optimize feeds to meet Google Merchant Center's requirements. The real-time sync feature has been a game-changer, ensuring that any updates in the store reflect promptly in the feed without any manual effort.

What truly sets Simprosys apart is their customer support team. Any time I’ve faced an issue—be it feed disapproval, policy updates, or custom requirements—they’ve been incredibly responsive and proactive in resolving it.

Additionally, the ability to filter and segment products based on categories, tags, or other attributes is incredibly useful for creating highly targeted campaigns. It has significantly improved our ROAS for Google Shopping campaigns.

If you’re managing Google Shopping campaigns, I highly recommend Simprosys. It’s a tool designed with the marketer in mind, and it has made my day-to-day workflow much more efficient.

PALMONAS
India
Over 2 years using the app
January 9, 2025

The official Google app for Shopify kills your site's speed. Simprosys does everything the Google app does and so much more + it doesn't drag your site's loading time into the gutter. Last but not least, great customer service.

Toby Leon
Australia
6 months using the app
January 8, 2025

I had an issue with duplicate products in my Google Merchant Center caused by accidentally activating the Google & YouTube app. The support agent, Saad, was extremely helpful and knowledgeable, guiding me through the cleanup process and ensuring my Simprosys feed was running smoothly. They confirmed that my ads wouldn’t be disrupted and addressed all my concerns with clarity and patience. The cleanup was completed quickly, and my feed was resynced without any issues.

Highly recommend both the app and the excellent support team!

RestoreMobility
United States
Over 2 years using the app
December 31, 2024

Symprosis has been a game-changer for syncing my products with Google. The app works smoothly, and Sachin’s customer service was top-notch—super helpful and quick to resolve any questions I had. Highly recommend if you’re looking for an easy way to manage your Google product feeds!

Reformer Pro
United States
4 months using the app