Reviews (4,942)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a time‑saving, easier alternative to native channels for managing complex multi‑platform feeds. It reliably handles large catalogs, frequent syncs, and advanced feed customization with rules, metafields, and schema fixes. Many report better Merchant Center health, more traffic, and higher sales, helped by AI optimization and tracking features. Support is frequently praised as fast, expert, and hands‑on with custom fixes and screen‑share guidance.

December 21, 2024

I am thoroughly impressed with the Simprosys app and team. The app is exceptionally powerful, and I've already seen a positive impact on my store's performance. The customer support is truly outstanding—they go above and beyond to provide clear and effective assistance, ensuring I can set up and fully leverage the app's features. A special thank you to Saad for his consistent support and expertise; he has been instrumental in helping me on numerous occasions. Highly recommended!

Samson Mwita
United Kingdom
5 days using the app
December 20, 2024

I messed up my feed big time and Keval saved my digital life!
Went above and beyond for me . Took about 1 hour of his time to help me. Amazing service really saved my google ads and shopping account from losing a ton of sales . wow excellent

Boo Bear
United States
Over 5 years using the app
December 18, 2024

The app works well and the support is brilliant. Always responsive and timely. You can always talk to a real person, very polite and attentive. They will check all your settings to make sure everything is working correctly. Their documentation is also easy to follow and comprehensive.

Ritherdon
United Kingdom
Over 6 years using the app
December 15, 2024

I have been using this app for 3 years but I am starting to realize now how much they came in the way of our data collection.

Sure it is great value for $5, but do you really want your data collection from ads to be setup by a team that just copies and pastes answers? These guys are the laziest people when it comes to ticket resolution. Often times I get the same message of giving them access in the same thread, something I have given them years ago and repeatedly remind them. It takes 30 responses to get anything resolved, and this week I decided to move on to another tool.

If you spend thousands on ads, take to a better solution, these guys have a terrible product. I have been using them for 3 years and in the last week my data collection has improved significantly with another tool.

Pay cheap prices and get cheap service, as simple as that

Couch Skins
United States
Almost 4 years using the app
Edited June 22, 2025

Exceptional App & Outstanding Support!

Simprosys Google Shopping Feed is an absolute game-changer! The app is incredibly user-friendly and packed with features that simplify the process of managing feeds for Google Shopping.

What truly stands out, however, is the customer support. A special shoutout to Abhishek Tiwari, who went above and beyond to assist me. His expertise, patience, and willingness to resolve my queries were nothing short of amazing. It’s rare to find such dedicated support, and it made my experience with Simprosys even better.

If you're looking for a reliable app with top-notch support, look no further! Highly recommend it to anyone managing Google Shopping feeds.

Theprimefurniturestore
United Kingdom
About 1 year using the app
December 5, 2024

Fantastic App. This app directly syncs your Shopify Catalog (products) to the GMC without the hassle of using pesky excel sheets. All updates made on your product pages can quickly sync up with the GMC. It also has multi-country level support. My main shop is in the US, and I used my same GMC to create a separate feed for the EU and advertise there!
Also I had an issue with some products not syncing from the US and EU at the same time but they quickly resolved it. Great and must-have app for anyone advertising products on Google!

Azura
Canada
3 months using the app
December 3, 2024

Following our migration to Shopify we were not getting conversions tracked in our Google Ads account. The Simprosys team were able to step us through the fix and also pointed out an issue with another App that would be interfering in the system. Excellent customer service all round!

Surefit Australasia
Australia
About 1 month using the app
November 28, 2024

Fantastic App with Exceptional Customer Support!
Simprosys Google Shopping Feed has been a game-changer for managing my product feeds. The app is incredibly easy to use and offers so many customization options, making it simple to align my store’s needs with Google Merchant Center requirements.

What really sets this app apart is their outstanding customer support. Every interaction I’ve had with the team has been beyond helpful. They are knowledgeable, patient, and genuinely care about solving any issues quickly and effectively.

If you’re looking for a reliable app with top-notch support, this is the one to get. Highly recommended for Shopify store owners who want to streamline their Google Shopping integration!

INN7
Israel
2 months using the app
November 10, 2024

The app is very good and they have everything you need and more.
Support is very slow and inefficient.
Emails with problems are answered in over 3 days, if ever.
Problems remain unsolved (about 3 in my case).
The main problem is terrible store speed downgrade and the lack of support.
If you have a month to debug and go back and forth, it's worth it.
Maybe I will come back but I didn't had this time at the moment.

Goodwatch
Canada
21 days using the app
November 6, 2024

Fairly good app, however they are never online when they say they are. Also the conversion tags dont seem to work for me, i get add to cart and start checkout and not complete checkout.

Car Shade Co.
Australia
About 1 month using the app