Reviews (4,944)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a time‑saving, easier alternative to native channels for managing complex multi‑platform feeds. It reliably handles large catalogs, frequent syncs, and advanced feed customization with rules, metafields, and schema fixes. Many report better Merchant Center health, more traffic, and higher sales, helped by AI optimization and tracking features. Support is frequently praised as fast, expert, and hands‑on with custom fixes and screen‑share guidance.

August 12, 2024

avoid at all costs. support is horrific. the app doesn't work.
We have been struggling with this App. Out of Stock items continue to show up in paid Ads. We want product to be able to be purchased-even if out of stock-but not have the items advertised so we pay for Clicks. THIS APP DOES NOT ALLOW THIS! Support is horrific...long delays to respond....zoom calls are a complete waste of time as you can't understand a word that is said. Stay away from this App.

EarthieModern
United States
Over 4 years using the app
Edited November 17, 2025

I have used Simprosys with multiple Shopify stores and will continue to include it as a must-install app for my own and other Shopify stores. It makes setup with Google (and Facebook) incredibly easy. But most of all, their support is top-notch. I missed a step in setup (because of Shopify Checkout Extensibility) and Simprosys' team was able to track down the issue and get it resolved quickly.

Update 11/17: Once again, I ran into an issue because of my own stupidity on Google Ads - I reached out to Simprosys and they once again found the issue - not even with their software, but with something dumb I did in my own ads account. Top notch support and I highly recommend Simprosys!

Discount Crystals
United States
Over 1 year using the app
August 8, 2024

The best app out there for handling your google shopping feed! I have been using for half a decade. Great support and they solve any issues that you have. Don't go anywhere else for your feed.

Vernier Store
United States
About 3 years using the app
August 3, 2024

This app works great for creating Google Shopping feeds and it's not complicated to use. They have many well-made tutorial videos to understand the app's features. The service is excellent and they answer all questions. It would be great to have the ability to upload custom product images.

Côté Cuir
Canada
10 days using the app
Edited February 12, 2026

I still can not get the Microsoft Ads tracking to work. The ads will not display because the tracking code doesn't function. I am using the code from Symprosys. They helped me in the past but on this they are acting like there is nothing on their end. However, if the tag was functioning properly it would show green status in my account and show returning values. I have other code such as add to cart and it shows green returning value. But tags for Symprosys do not.

Update: They were able to help me to figure this out and get the conversions working again.

Update: For some reason conversion tracking is no longer working. The purchase conversion is not showing anything but add to cart and begin checkout are. I see no where how to fix this and don't understand why it stopped working.

The support was excellent. They helped me get everything setup and working the way I needed it. They even helped me get it working with features that it didn't have. All our products are looking great now!

Adventure Parts
United States
Over 1 year using the app
Edited February 24, 2025

Was introduced to Simprosys through a course. I needed guidance on something and Nilesh from support went over and beyond...very grateful. From simple coding enquiry, my unnecessary accounts got cleaned up and upgrades happened. All in one app with fantastic customer service. Super impressed and very appreciate to have had Nilesh. Customer service and help is always superior.

ROAR LIVING ™
Australia
10 months using the app
July 11, 2024

Wow, what a great experience! I reached out to their team with what I thought would be a long, convoluted issue to fix. I was wrong! Saad and his team got to work on the issue and provided clear and concise instructions for me to rectify the problem Once I did what they asked, they were able to go into the back-end of the website and make everything just "work". It took minimal time and my store was back at 100% on Google. Thanks, Saad and Simprosys!

ProGreen Services
United States
16 days using the app
July 4, 2024

Amazing app, has helped me so much with GMC connection and product listing.

Their customer service team is wonderful as well, they always point me in the right direction and even change elements of my store for my convince. Representative Saad has done great work to help me out.

Would recommend to everyone that plans to advertise their store.

The Calm Pet
United States
4 months using the app
June 21, 2024

This app has everything you need for your Google shopping, especially with the Shopify changes regarding additional scripts. You can also use it for your Microsoft and Facebook feeds.

It is easy to apply, the support videos are very easy to follow, and the support guys are excellent if you need any support.

Plushnests
United Kingdom
11 days using the app
June 20, 2024

This app is incredibly useful, covering a wide range of features in a single platform. With this app, we can set up dynamic Facebook catalogs and Google feeds, manage product exclusions and inclusions in ads, track GA4 metrics, and much more. Additionally, the support team is responsive and typically resolves issues within a day.

Overall, I'm very satisfied with the app's functionality and the support provided. It's worth using.

Wacoal India
India
Over 1 year using the app