Reviews (4,943)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a time‑saving, easier alternative to native channels for managing complex multi‑platform feeds. It reliably handles large catalogs, frequent syncs, and advanced feed customization with rules, metafields, and schema fixes. Many report better Merchant Center health, more traffic, and higher sales, helped by AI optimization and tracking features. Support is frequently praised as fast, expert, and hands‑on with custom fixes and screen‑share guidance.

March 13, 2024

I used to use it before, the best app if you want to have full control over your Google Shopping feed. Great service, responsive and fast solutions for your problems.
Also the cheapest if you have a small/medium shop!

the curated
Switzerland
Over 3 years using the app
March 13, 2024

The team at Simprosys have been awesome. They have helped us fix a heap of issues with our Google feed and got us back up and running. Don't waste your time searching for a DIY solution on the net. Just get into live chat and these guys will sort it out.

Completely Equine
Australia
9 days using the app
March 1, 2024

No. 1 feed app availabe on shopify,
very supportive staff with quick updates.

we have number of products and this app submit each product very perfectly to google and facebook stores.

very happy to use this app.

Soni Fashion®
India
12 months using the app
February 22, 2024

Superb app. I'd been using for a while and Ashvin was great support resolving my issue caused by running the Google and You Tube app simultaneously leading to conflicting feeds. Now just using the Simprosys app and no merchant centre issues.

Game Yarns
United Kingdom
8 months using the app
February 8, 2024

Firstly, the Google & YouTube Channel app provided by Shopify / Google is so bad that it could get your merchant account suspended. It won't let you select an existing MCA and forces you to create a new one. This is a known issue for around 2 years when you search for help online. Still not fixed.

Also, I am waiting to hear back from Google support for 5 days one 2 tickets regarding this issue, no reply. And Shopify support said they can't do anything.

Secondly, SimProSys is a DEEP integration app between Google Merchant Center, Google Ads Shopify, and even has Pinterest and other integrations. You can do a LOT with this app that you can't with other apps.

But what amazed me is their support team. Their man Prem stayed with me for over two hours and made sure that everything was set up correctly on two domains. I really appreciate his help. I know I'm in good hands with these people and my stores are seamlessly connected with my MC accounts now.

MylaPet
Japan
About 3 hours using the app
February 7, 2024

This app and especially the support is TOP NOTCH. I sent in a support request recently and they responded immediately. Instead of going back and forth by email multiple times, Dharmendra suggested a zoom call. I was pleasantly surprised! So many other companies are looking to avoid getting on the phone, let alone do a zoom call. Most companies nowadays don't offer support beyond email so this really impressed me. It showed how much they care about their clients. Actually, Dharmendra and I wound up doing multiple zoom calls to get my questions answered and issue resolved. He truly went above and beyond. You have a customer for life with me! Thank you again, Dharmendra

The Blissful Place
United States
Over 3 years using the app
February 6, 2024

A great app! Really useful for managing your shopping feeds. Extra stars too for the GA4 google Analytics wizard that makes upgrading to GA4 so simple (when Google have made it look very complicated!) Support from Ashvin is great- really fast and he knows the product inside out. Wouldn't hesitate to recommend this app.

More Than Just a Gift | Narborough Hall
United Kingdom
About 6 years using the app
February 7, 2024

So far so good. Just installed it. Onboarding process is straightforward. Easy to set up Google Ads tracking and upload the feed to Google.
Support team respond quickly and helped me answering some questions.
Keep up the great work!
Update: Support team is keeping up the great work and they are really helpful. Solved a bunch of user-related problems I had in my shop. All working as a clock now.

Perunmoto
Serbia
1 day using the app
February 2, 2024

Although the app is easy to setup, sometimes Google can be incredibly frustrating to understand. Worse, Google's help documents are often of little help.

Simprosys customer support helped me immensely by looking at my setup both in their own software as well as my Google Merchant Account. It took less than 48 hours for them to fix all the problems I was having.

The Haunted Game Cafe
United States
10 days using the app
January 30, 2024

Excellent customer service from the Simprosys team - especially Siddharthan. Thank you!

For more than a year, I couldn't figure out why my Google Standard Shopping ads weren't getting any conversions.

Previously, I was running a very profitable Google Smart Shopping campaign, but Smart Shopping was apparently scrapped by Google.

Since then, I've wasted £1000's trying to get them to work.

The team at Simprosys looked into it for me and found that I had more than one conversion tracking tag on my store, so it wasn't firing correctly.

They have now removed the tags and I'm ready to test a new Standard Shopping Campaign.

Fingers crossed it works this time!

Thank you to all the team for you help.

Beddoes Products
United Kingdom
Almost 6 years using the app