Reviews (4,943)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a time‑saving, easier alternative to native channels for managing complex multi‑platform feeds. It reliably handles large catalogs, frequent syncs, and advanced feed customization with rules, metafields, and schema fixes. Many report better Merchant Center health, more traffic, and higher sales, helped by AI optimization and tracking features. Support is frequently praised as fast, expert, and hands‑on with custom fixes and screen‑share guidance.

January 25, 2024

This app for Google Shopping Feed is seriously a game-changer! It connects smoothly with Merchant Centre, making bulk edits a breeze. The support team is top-notch, and always there to help. They're Google-verified, so you know they're legit. They even helped us set up automated discounts, which is a bit tricky but way easier with their guidance. Setting up tracking for analytics and conversion stuff? Piece of cake with them. Seriously, highly recommended!

Mi Arcus
India
10 days using the app
January 25, 2024

Amazing app, amazing support. Sachin has been incredibly helpful, this is the best feed app with the best support. All of their apps have only been a great experience so far, we love the team and how they are always up-to date with new features, new technology and new requirements. Simply our goto apps in all our stores.

Creative Home
France
Over 3 years using the app
January 24, 2024

This is absolutely the best app I've ever used to handle Merchant Centre, Adwords, GA4 integration. I've been an Ecommerce Dev for 15 years with both Magento and Shopify and this extension just takes the headache out of all of it. On top of that if you do run into an issue, their support is top notch. We're using this on two stores now. Very happy with it and great pricing also.

The Hat Store
Australia
1 day using the app
January 23, 2024

It’s a great APP. It’s much easier to use than the official one from Google. It has comprehensive functions, especially the service. It’s so professional. It would be perfect if they could also provide customer service on weekends. Hahaha

BuzzeSIM
United Kingdom
4 days using the app
Edited September 24, 2026

They are great and love the experience of their team. Consent mode lost me hundreds of dollars and time. So, big deal - I have now converted all my sites conversion tracking to GA4 instead of an often more reliable Google Ads + Shopify + SImprosys tracking. Why? I don't trust Simprosys to offer reliable Google Shopping Conversion Actions. Consent mode, UI switches that are black (means on), "Needs Attention" on the one goal that is working but Google flags as it's missing "something".

Bella Frye
United States
Over 1 year using the app
Simprosys InfoMedia replied January 29, 2024

Dear Merchant,

Thank you for sharing your feedback with us. We are sorry to hear that you are facing an issue with the Custom Label 0 attribute submitted in the feed. We understand your frustration and we want to help you fix this problem as soon as possible.

The issue with Custom Label 0 could have been caused by various reasons, such as using multiple feed submission apps or methods to submit your product data feed to your Google Merchant Center account. This could have interfered with the removal of the label from some products. This issue is not related to the size of your shop or the number of your collections.

We have already replied to your previous email on Monday, after the weekend, and tried to explain the cause and the solution to the issue. However, it seems that you did not receive our reply or it went to your spam folder.

We would appreciate it if you could give us another chance to assist you with this issue. We can arrange a Google Meet Call with a screen-sharing facility where we can help you resolve the issue in real-time. Please let us know your thoughts and availability.

We appreciate your patience and cooperation. We hope that this issue will be resolved soon and you will be able to use our app without any problems. We value your feedback and we want to keep you as our loyal customer.

Thank you for choosing our Simprosys Google Shopping Feed app.

Sincerely,
Milan Vaghela
Simprosys InfoMedia

January 22, 2024

This app delivers on its promises, with clear and user-friendly step-by-step video tutorials for each feature. We reached out to customer service through the chat feature and were delighted by the prompt response. In just under 5 minutes, "Taral" not only answered our question but also made the adjustment we were asking about.

Laguiole Imports
United States
7 months using the app
January 4, 2024

Comprehensive and first-class tech support. Even while we were in the trial period, tech support helped us navigate some problematic GTIN/identifier and G-Merchant Center feed issues. The small monthly fee is well worth the peace of mind of knowing that your products are being fed to merchant center in a way that won't trigger common warnings and disapprovals.

Torched Peaks LLC
United States
3 days using the app
January 3, 2024

Uploading inventory to Google Merchant Center (GMC) was an incredibly smooth and straightforward process. The customer support team deserves a 5-star rating for their exceptional assistance. I highly recommend their services for their ease of use and excellent support.

Mia's Home Collection
United States
2 days using the app
January 2, 2024

Although I am still in the trial period of this app for now, I have to leave a positive review for this app. I have been using Shopify for three years. I can safely say this is one of the best support teams I've ever worked with. Taral, Ashvin, and their tech support colleagues. They are very helpful. I felt a bit frustrated trying to set up the tracking in my store, and there's always something wrong. And I tried to install this app since last week. Simprosys team helped me to look into the settings of my Shopify store, GA4, and Google Tag Manger. Fix a lot of issues. My GA4 couldn't fire the 'begin_checkout' event due to the side cart of my Shopify theme. And there were also some strange customized events I created before when I tried to use Google Tag Manager at a certain point. There was a lot of mess up in my store. I didn't have a clue how to fix it. But after Simrposys team helped me to tune it, it seems a lot better now. I guess I finally can track my Google campaign correctly this time.

CharmyDecor
United States
8 days using the app
December 19, 2023

I'm just getting started and it's a lot to learn but this app is very user friendly and most of all the customer service is outstanding and very helpful. If you're new to this side of e-commerce I highly recommend trying Simprosys!

AtSymbolStore
United States
4 days using the app