Simprosys Google Shopping Feed

Been using the app for around two years. It works exactly as it should, simple interface, much better than the standard google app. The customer support is as good as it gets, always quick and concise, they explain anything in easy to understand terms and are always on hand to help. 10/10.

Highly recommended!
Much better than Google and YouTube APP, I use it for all my feeds.
Customer service is fantastic!
Resolved the issue with my suspended GMC.
Also helped me to correct the schema markup.
I can't run my Google shopping ads without it.

I have been using this for a while, and i should have contacted the support earlier. When i finally encountered problems (that i had caused), Saad from support fixed then, and instructed what was the problem. He also gave me a bit of consulting on how things work and gave second opinion about my add campaign. This is great app that has an great support. Use it!

Simprosys is by far the best shopping feed we've found to use for our google and facebook ads. Their support team has been excellent to work with. We changed Shopify themes and had some issues with our product schema sharing products with google ads shopping campaigns, and they were quick to have their developer help us fix the issue. Highly recommend Simprosys!

I've had the pleasure of using this app, and it's truly a game changer for Google Shopping. Not only does the app have a plethora of features that make the entire process seamless, but their team deserves a special mention. Every time I faced an issue or had a query, they were prompt, understanding, and went above and beyond to help.

This app is a MUST HAVE if you plan to have your products on google and other shopping feeds. Truly an easy platform to use and makes my life so much easier. Customer service is also incredible. I had the pleasure of working with Sachin who was impeccable. I had an issue of mine regarding my SKU’s not displaying and Sachin had it fixed in seconds. Thank you Sachin for your help!

Great support. Very helpful and understanding.

The app itself is continually improving. It takes many complex areas of marketing and simplifies it while still allowing the owner to make decisions. It has many aspects of control and "power features" that are needed over the simplistic apps in the category.

Hemant and his team are amazing! I had another app on the store that completely mucked my schema up. It took ages to figure this out as Google didn't actually help when I went through them enquiring about some ongoing issues with our pricing in the merchant centre and our ad results plummeting. Finally, I contacted Simprosys, who got my feed up and running with them. When our own developer (who is usually really good!) struggled with some final issues in completing the job of fixing the schema once the app was deleted, Hemant stepped in and sorted this out for us. Talk about above and beyond! Our campaigns are now back in learning, and it has cost us a lot of money in lost sales, but these guys not only were the only ones who could tell us exactly what was going on but jumped in and fixed it. Thrilled with the service - thank you, Simprosys!!

The app has completely destroyed my successful Performance Max Campaigns. Due to a technical fault in the Simprosys app, it is excluding all my best selling products from Google ads. This is costing me thousands in lost sales and all the valuable learnings from my campaigns.

The support team are on holiday for 10 DAYS with limited, delayed support. Absolutely shocking support, considering I have been using this app for 4 years now and they have allowed me to sink like this.

Couldn't live without it. Feature-rich, easy to use, with a really affordable pricing model. A must have if you are advertising.

EDIT: We’ve used this app for three to four years across multiple stores, and while it’s one of the cheapest options, it’s far from flawless.

Recently, we discovered issues like Meta’s catalog match score being consistently low (as bad as 10%) and the feed not syncing properly.

Support has been painfully slow, often taking up to two days to reply, meaning even simple issues can drag on for over a week. Their documentation is extensive but poorly organized, making it difficult to find answers.

We had enough confidence in the app to opt for a yearly subscription, but now, after these issues, we’re trying to leave. Even requesting a refund has been a struggle, with support still unresponsive despite multiple follow-ups.