Reviews (5,559)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly useful for launching and growing stores. It’s described as easy to install, with quick, reliable syncing to Google Merchant Center, Ads, Analytics, and YouTube—even for large catalogs. Many highlight time saved on feed management and ad setup, better visibility and organic traffic, and clearer performance tracking. Some report strong results when pairing it with Google AI and Shopify Sidekick.

February 16, 2021

nos ha ayudado muchísimo y tienen millones de tutoriales para ayudarte a mejorar tus tiendas y por ende ventas

Green Beats
Chile
6 months using the app
February 19, 2021

The app was very easy to install and configure - most of it was automatic. I just installed it so I do not know how it will affect sales.

The Stitcher's Muse Needleart
Canada
2 days using the app
February 19, 2021

working fine atm. We're having issues with merchant connection between shopify and google. There are too many barriers in place.

Bedlounge
United States
Over 1 year using the app
Google LLC replied February 23, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with getting Shopify and Google connected. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Robyn | Shopify

February 20, 2021

THIS APP REALLY HELPS AND HAS A LOT OF GOOD INFORMATION FOR THOSE WHO ARE STARTING OUT THEIR OWN BUSINESS.

KNQV MERK
United States
4 months using the app
February 20, 2021

Worst experience. Made 2 accounts was fine then got suspended on one for suspicous payment even though both accounts are on the same debit card? 1 day later my merch center got suspended for terms and conditions as well as my 2nd google ad account? Reach out to fix issue and google said I need to work on my merch account but the link from the merch center was causing my google ad account to be suspended. So i listened to Google and in the mean time unlinked my account and it was unsuspended!!!! 2 hours later it gets suspended for Circumventing???? I have done nothing but try and resolve this with google and never tried to be sneaky and make another account or anything. I have worked so hard and try so hard to email google for help and all i get back is an automated email saying your still suspending and it will remain that way till you fix whatever you need to even though it tells me nothing about what to possibly fix to get things working. Waisted so much time when I did nothing wrong I made 1 ad that ran for probably 12 hours. Waisted so much of my time.

CraftCentralCompany
United States
2 months using the app
Google LLC replied February 24, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with a suspended account. I'm going to look into this and follow up with you in an email to open up the lines of communication so I can see if I can help you any further.

Robyn | Shopify

February 20, 2021

Lo sto testando al momento non sono in grado di dare informazioni. Ritengo comunque che sia un buon strumento per far conoscere la propria azienda e vendere i propri prodotti.

LifeItaly
Switzerland
8 months using the app
February 20, 2021

I used this and it was very user friendly and assisted me with what I was trying to do I hope it work.

GC Gestures
United States
About 1 hour using the app
February 22, 2021

I like the fact that the remedies are automated by Google itself. While it is sometimes baffling why and where one has gone wrong in listing products, the predictive correction helps

Kumaoni Blessings
India
24 days using the app
February 23, 2021

For the first use this is a seamless process! Thank you to all organizations for this amazing support.

Vista-360
United States
17 minutes using the app
February 24, 2021

Easy to use app. I hadn't used it before but it helped me walk through the steps in setting it up along the way.

REDZ WORKWEAR
Australia
Over 2 years using the app