Reviews (5,557)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and connect, even for new or small businesses. It reliably syncs large product catalogs to Google, quickly boosting visibility and traffic from Shopping and other surfaces. Many use it to run ads and track performance in one place with clear reporting. Merchants also value its help in building compliant, well-structured feeds that improve product data quality and organic reach.

June 5, 2023

No support or any details whom to contact. Need someone to get back to me, this thing has created 3 tags that I do not recognize and have no Idea how to remove them. Deleting the app does nothing.

Zellart Canvas Prints
Cyprus
Over 1 year using the app
Google LLC replied June 5, 2023

Hi there! Sorry to hear you’re having an issue with the app. We’re going to contact you privately to look into this a little bit more and work through the tagging issues. Thank you for your patience - we look forward to getting you up and running.

June 5, 2023

The same happened to me. A total disaster of configuration inside Shopify. This is one review left before me. "I have entered and double-checked the contact information in my store a thousand times. Customers can access the page - Contact Form, a link to my contact information and pages on social networks. There is an e-mail at the bottom of the page. Shopify support has confirmed that I have done everything correctly. And after all this, the app answers me that Google verification is not passed." So Shopify says I'm good but when you enter your account at Shopify, it is still not connected.

Cioccolatier
United States
4 days using the app
Google LLC replied June 5, 2023

Hello and thanks for taking time to leave a review. Apologies for any frustration and I will share the feedback with our team. Click on the blue text: "Confirm that you've added contact information to your online store" and a popup should present itself then click okay. That should then resolve that open checklist item for you and unblock your onboarding.

I will reach out directly to you to ensure this resolved your issue.

June 6, 2023

In GA we have multiple accounts, each with multiple properties. We are trying to connect this app to one of the accounts, but it keeps defaulting to the same one with no option to choose. Is there a way around this?

Ashmolean Prints
United Kingdom
23 minutes using the app
Google LLC replied June 6, 2023

Hello, we are sorry to hear you’re having an issue with the app. We’re going to contact you privately to look into this a little bit more.

June 6, 2023

A great app, easy to setup, helpful tips in case you get stuck on setup. Must have a Google Merchant Account setup in order to run the app, but they help with setting that up also.

Valley Vegas Church
United States
14 days using the app
Edited June 7, 2023

Not working in My site because our oficial european currency BGN is not supported from GOOGLE. Bulgaria is in European Union but not for Google.
I can't check the Target country and language options BECAUSE they determine store currency: Bulgarian Lev (BGN)

Liratech.bg
Bulgaria
Over 2 years using the app
Google LLC replied June 7, 2023

Hi there and thank you for the review and feedback! Good news, we took it back to our technical team and we should have BGN enabled within 1-2 business days. You should be unblocked by the end of the week.

Edited July 7, 2023

If you use 3rd party product feed this will brake it.
If you think it will simplify GA4 and google ads Tag it will not, if you using other app for your product feed. It will install and link GA4 but to install and link google ads tag YOU need to use there feed! there is no option in the app NOT to send feed, there is no option in merchant centre to choose your feed either. So once you disconnect on this app from merchant centre it will disconnect and delete google ads Tags as well.
SO if you use other app for you product feed and thinking about simplifying tags this will not work in fact this will override and brake your feed. Customer support will just paly ping pong among 'departments' and will close your case after about 2nd caned response.
Ogh and be careful with Performance Max campaigns will throttle your ads to click farms.
Edit: apparently this app stopped 'purchase' tracking after 1/Jul. so NO you can't even import conversions from GA4 to ads. And yes i'm being bounced around google departments again. At this point its just funny how bad things are. Before thinking about monetarization could you google folks just create APP that sorts tags out???!!! Its BASIC and most important first step to connect to you! And yet its in absolute shambles

Kaseta
United Kingdom
4 months using the app
Google LLC replied June 7, 2023

Thank you for taking the time to leave a review and feedback. Just to clarify, GA4 tagging and free listings / ads conversion tracking are two separate tag mechanisms for setting up conversion tracking. You do not need to connect your Merchant Center account to the Google & YouTube app to set up your GA4 tagging or to track conversions through GA4.

If you’d like to track conversions through GA4, once you’ve connect your GA4 account / property to the Google & YouTube app, follow these steps [https://support.google.com/analytics/answer/10632359?hl=en] to import conversions to ads.

If you delete the Google & YouTube app, only tags set up through the app will be deleted and can be set up again if you reinstall / connect.

Should you need additional assistance, you can reach us at: https://support.google.com/merchants/contact/shopify_3p_support_app (Select Google Analytics for Issue Type)

June 8, 2023

Excellent app for integrating Google and YouTube into my Shopify store! The seamless integration and user-friendly interface make it a breeze to set up and manage. The features and tools provided are extensive and have helped me optimize my marketing efforts effectively. I highly recommend the Google & YouTube for Shopify app to any Shopify store owner looking to maximize their online presence and drive more traffic to their store. 5 stars!

Byusboutique
United States
About 1 month using the app
Google LLC replied June 10, 2023

Love to hear the great feedback - thank you! We are so pleased you are finding this app impactful to your business.

June 9, 2023

Nice and ease to use. I am using this app since 2 years and felt very ease to use. Highly recommended to use this app.

Vajracrafts
Nepal
Over 1 year using the app
Google LLC replied June 10, 2023

It is great to hear you have found the app easy to use - thank you for the feedback!

June 9, 2023

Good quality product providing useful insights in regards to effectiveness of SEO changes and useful advertising

Buttons and Bows Penzance
United Kingdom
About 1 year using the app
Google LLC replied June 10, 2023

Glad to hear the app is working well for you. Thanks for the feedback!

June 12, 2023

A mite slow/glitchy here and there but overall a user friendly experience, even for those who may not be uber comfortable with computers.

Guild Outfitters
United States
7 days using the app