Reviews (5,557)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and connect, even for new or small businesses. It reliably syncs large product catalogs to Google, quickly boosting visibility and traffic from Shopping and other surfaces. Many use it to run ads and track performance in one place with clear reporting. Merchants also value its help in building compliant, well-structured feeds that improve product data quality and organic reach.

June 12, 2023

Trying to figure out google ads and why they keep suspending my ads accounts and having issues with my listings has gone on for months. We've paid people, spoken to their 'help' desk so many times it's absurd. they should have videos step=by-step on how to set up successful merchant centers and ad accounts. Now I have 2 suspended ads accounts and merchant accounts with issues that we keep fixing and then get suspended. It's terrible.

BathSlut
United States
About 1 year using the app
Google LLC replied June 12, 2023

Thank you for your feedback. We are sorry to hear this has been a source of frustration. Google's policies are in place to protect merchants and consumers. If you would like to learn more about this particular policy and how you can request a re-review, please visit: https://support.google.com/merchants/answer/13447091?hl=en&ref_topic=13402337&sjid=15119101867569295281-NA

If you would like further help trying to resolve these issues, don't hesitate to contact us at: https://support.google.com/merchants/contact/shopify_3p_support_app

June 12, 2023

Google service is good, but the only thing was we were having hard time while syncing the products to google shopping, where it kept on throwing errors requesting GTIN, MPN, BRAND etc, which has lead to slowing down with limited performance of our ads & we don't have those values to provide it to google as all our products are custom made or handcrafted. So, it took some time for us on how to fix it, but we've finally figured it out, now it's up & running and providing us with some great results.

Scott Handicraft
Canada
10 months using the app
June 12, 2023

It Is nice i love the way It Is nice i love the way It Is nice i love the way It Is nice i love the way It Is nice i love the way

AB Essential Women Wear
Egypt
9 months using the app
June 14, 2023

Great app of course as usual with Google & Youtube, very intuitive, user friendly, with useful feedback on Shopify.

Chercheurs d'or vert : Les Meilleures Huiles d'Olive de France et d'Ailleurs
France
About 2 years using the app
June 14, 2023

Easy. But could be more detailed. Sometimes there are multiple paths leading to the same setup that can get a little confusing.

Ebony Woodcrafts
India
9 months using the app
June 14, 2023

Easy integration even though limited conversion action import the documentation is also quite patchy

Marmo Singapore
Singapore
7 months using the app
June 15, 2023

It is easier than I thought. The experience has been a learning curve but once I learned how it has been great! Thank you.

The Wishful Fish
United States
2 months using the app
Google LLC replied June 15, 2023

It's really great to hear the app is working well for you - thanks for the review!

June 15, 2023

So far it's good, as expected. It's made things easy for me, but its need more improvement and need to improve more .

Ladies Wear Wholesale.
United Kingdom
3 months using the app
Google LLC replied June 15, 2023

Thanks for the feedback! We are happy to hear it is working well for you. If you have further feedback or need assistance, don't hesitate to erach out to us: https://support.google.com/merchants/contact/shopify_3p_support_app

June 15, 2023

Can;t even log in after installing the thing. Can't use it AT ALL.

This app has reached its sign-in rate limit for now.

Google limits how quickly an app can get new users. You can try signing in again later, or ask the developer (merchant-marketing@shopify.com) to increase this app's sign-in rate limit.

DrawnBy:
Singapore
17 minutes using the app
Google LLC replied June 16, 2023

Hi there! This should be resolved but I will reach out to you directly to ensure you're unblocked. Thanks for the feedback.

June 16, 2023

Pretty user friendly and useful to track your performance. Its does provide notification for the changes but it does the job.

www.countryhide.com
Malaysia
8 months using the app