Reviews (5,551)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly useful for launching and growing stores. It’s described as easy to install, with quick, reliable syncing to Google Merchant Center, Ads, Analytics, and YouTube—even for large catalogs. Many highlight time saved on feed management and ad setup, better visibility and organic traffic, and clearer performance tracking. Some report strong results when pairing it with Google AI and Shopify Sidekick.

October 8, 2018

I see tons of bad reviews but I've been using the app for a couple months now and don't see an issue. My products are showing in the shopping feed next to the big companies when googled.

I will say, its daunting to try and find the correct GTIN to link the products correctly, but when you do, you'll find your items at the top of search results. I used this website to locate some hard to find barcodes.(www.upcitemdb.com)

Excelco Safety
United States
4 months using the app
October 8, 2018

This app works very poorly for unique used or vintage items. Many important Google Merchant fields are not available to be set from within Shopify or even by uploading a product .csv to Shopify. Alternative feed files uploaded to Google fail because the app will not upload "failed" objects to be amended by the alternative feed.

It's very sad that Shopify can't get this working well when many independent app providers can.

Ticktock Guru
United States
5 days using the app
Edited December 17, 2020

I installed this app and it worked fine for a bit but suddenly stopped syncing the product and dropped to just 9 product out of 1500. No explanation and mid December after what has been a hell of a year. Shopify have no clue about what happened.

Beaumonde
United Kingdom
9 months using the app
October 9, 2018

Do not use this app. We enabled the smart campaign which added a bunch of pixels and tags to our site - there was no documentation or notice that this was happening. The tags inflated the conversions across all campaigns in the google account (other PPC campaigns and display). This created huge confusion, led to us increasing budgets, losing money, etc.

KinkyCurlyYaki
Canada
10 months using the app
October 11, 2018

Do not install this app. I am paying more money, for less viability, and am unable to modify any of the options to optimize the products being sold, can't use radius targeting, can't edit AD schedule etc.
The products don't sync to your feed and it DELETES your existing feeds, so you pretty much have to start from scratch with your google merchant account if you use this app.

0/5

Four Square Furniture
United Kingdom
6 days using the app
October 11, 2018

Uninstalled because it clearly wasn't ready for use. It now throws an error on installation, yet Shopify are requiring it's installation by the end of October. Why is this going so badly?

Three Peaks Challenge Shop
United Kingdom
About 24 hours using the app
October 11, 2018

NOT working as I uninstalled the previous version, then installed the supposed to be new version... as another reviewer mentioned " It now throws an error on installation, yet Shopify is requiring it's installation by the end of October. Why is this going so badly?"
Not sure what's going on here and I hope they fix it soon. :-(

Bonny Bubbles
United States
6 minutes using the app
October 11, 2018

I can see every store is having the same issue, I have uninstalled the old app but the new one isn't working.. great move Google... Get this fixed ASAP and stop costing us sales!

Acai Activewear
United Kingdom
About 4 hours using the app
October 11, 2018

Do not use this app. IT shows up first because its a Shopify made app. The reviews are true. It is buggy and does not work properly. There are others out there that dont charge much that will be reliable. We lost a month worth of google shopping sales (did not realize was not working until pulling monthly report) due to this app not syncing and disabling our shopping campaigns by default. Save yourself the trouble and pay a few bucks for a working app. Even Shopify support admitted it has issues and recommended another app. You have been warned....

Zen Hanger
United States
4 months using the app
October 11, 2018

The app doesn't work we lost our product feed and won't be able to do campaigns properly, why did you force us to change to this app?

Distrito Max
Mexico
About 2 hours using the app