Reviews (5,555)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly useful for launching and growing stores. It’s described as easy to install, with quick, reliable syncing to Google Merchant Center, Ads, Analytics, and YouTube—even for large catalogs. Many highlight time saved on feed management and ad setup, better visibility and organic traffic, and clearer performance tracking. Some report strong results when pairing it with Google AI and Shopify Sidekick.

Edited May 12, 2020

I am starting using it and it is easy to use and very friendly. Also, support from google is responsive and helpful. and can reach a lot of possible customers.

Lili’s GourmixⓇ
United States
8 days using the app
Edited May 5, 2020

This app has been helpful in creating Smart Shopping Ads for us.

However, we have had an error message on Google Merchant Centre displaying "Pre-emptive item disapproval (availability)" every few months, for several years. The service team continuously re-directs the issue to Google but we strongly believe the issue is the mapping of the Availability field. If this gets mapped across correctly, then our feed will reflect our data in Shopify.

Has anyone else experienced the same issue?

VORSEN
Australia
Over 1 year using the app
Google LLC replied May 18, 2020

Hi,

I'm Cíara from the Shopify Apps team, thanks for leaving your review, we appreciate all the feedback we can get.

This is a pretty unusual error, and I'm going to send you an email to follow up directly, so we can get to the bottom of the error and get this resolved for you. I know these kind of issues aren't ideal, and I want to fix it.

Keep an eye out for the email from me, and we'll talk soon.

Cíara N
Shopify Support

May 6, 2020

love it! works really well and easy to use. I didnt think it would be so easy. But it explained step by step.

ZAHATI
Spain
7 months using the app
May 6, 2020

Super easy and efficient -- why pay more? I have used many other feed managers and it doesn't compare to this app

Wellica
United States
7 days using the app
May 6, 2020

After I saw all the great ratings of this app, I was very excited to use it. I'll start out by saying it's not all bad, but unfortunately, I did not have a good experience.

The good: 1) set-up was very simple - my unpaid listing appeared on Google Shopping and after a few days was showing up for all relevant searches; 2) customer service is 5-star (Luke really did his best to help me out and was successful with helping me with the free shipping piece since it was originally displaying the highest priority shipping I charge rather than standard).

The bad: 1) we currently have two products, and even though nowhere in Shopify does it say they are variants, Google was treating them as size variants of each other; 2) only the feature images showed up on the unpaid listing result - when you clicked on the listing however, very old images were showing that were out of date (Luke tried to do a reset on these two things to get our current product images to display, but sadly it didn't work); 3) more of a suggestion than a bad thing, but it would be really helpful if this app integrated with review systems like judge.me - currently this app does not support this because Shopify creates its own ID that it sends to Google rather than grabbing your gtin/SKU, meaning you can't get your product ratings to display on Google Shopping because the numbers won't match up.

Although I've decided to try out another app in the hopes of a better result, I do want to emphasize the excellent customer service - thanks for trying guys; it's the app that let me down!

6FT CLUB®
United States
3 months using the app
Google LLC replied May 19, 2020

Hi,

I'm Cíara from the Shopify Apps team, I just wanted to say thank you for your review, we appreciate hearing from our merchants.

I completely understand how frustrating it can be when something you need isn't in the app, and I'm going to follow up with you just to make sure you can get in touch with us. Keep an eye out for my email shortly!

Cíara N | Shopify Support

May 7, 2020

Shopify support was extremely helpful getting Google Shopping going and helping me with issues that were not due to the Google Shopping app but other apps we are using for shipping.

Dancina
Hong Kong SAR
Over 1 year using the app
May 7, 2020

It is great for driving traffic to my website. It was easy to set up and sync my products from shopify

K. Ellis Boutique
United States
8 days using the app
May 7, 2020

it was quick and easy! this was my first time using this feature and the steps were very easy to follow!

covedoza
United States
25 minutes using the app
May 7, 2020

Extremely easy, very guided, and I really like how it was able to automatically detect and connect to our existing Google accounts.

UseMyFrame
United States
27 minutes using the app
May 8, 2020

I sued this app and is really easy to use and straight forward to start on Google Shopping.
However I do have some errore on Google Merchant that check differences between the feed price and the website price even though there aren't. Google Merchant assistance says it depends on the code on the website that confuse Google Crawler. Can you help me out guys?

Pieveregina - Apicoltura Biologica - Azienda agricola Carlo Alberto Avanzolini
Italy
About 1 month using the app