Reviews (147)

Overall rating
3.3
Counts per rating level
  • 63% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
April 3, 2023

I just started adding Gooten products to my Shopify store a few weeks ago. The process is fairly simple. The mock-ups looks great. I have already gotten sales. It’s great that I can add custom items to my shop without the huge cost of inventory, equipment & large minimums. So far, the quality of products have been great!

Thistle & Grace
United States
28 days using the app
OrderMesh Inc. replied May 19, 2023

Hi there and thank you so much for leaving us a review! We are so happy to hear you would recommend us! As always, we value getting feedback to learn of ways we are able to improve so thank you for taking the time to provide us with this! We are happy to hear you are having a positive experience and enjoying the ease to access design on multiple products. We look forward to working with you more!

December 16, 2020

Just started using gooten. Their customization platform is one of the best I’ve experienced for phone cases. Their selection of phone cases and sizes is also decent compared to competitors. Their mock ups are terrible and they only provide one. On this aspect they are lacking. If you can design your own mock ups then I would recommend gooten.

Movvy
United States
10 days using the app
OrderMesh Inc. replied January 4, 2021

Hey there! Thank you so much for leaving us a review! We love to hear all feedback to see where we can improve. We are sorry to hear that the mock ups you received were not to the Gooten standards. Please submit a ticket through our help desk so our support team can learn more about this. We are happy to hear you are enjoying our selection and customization. We thank you for being a Gooten partner!

March 11, 2019

Working with Gooten has been great since the beginning of our connection. They were so helpful to all of our needs, big and small. Very responsive customer service team as well! A great variety of products to choose from, and they have welcomed our suggestions as well. Love their customer interface, very user friendly. Overall, great company to work with!

Highway 3
United States
5 months using the app
March 20, 2019

Since working with Gooten, I have been so pleased with the overall process. POD is new for our company, so we weren’t quite sure how it would all work out. Being able to sync our Shopify store with Gooten was slightly difficult; however, the Gooten team was quick to respond and helped us get everything set up. Overall, Gooten has wonderful customer service and is incredibly helpful and open to all our needs. We especially LOVE working with Maddy! :)

Caden Lane
United States
5 months using the app
Edited June 13, 2023

I placed the exact same order with Gooten and another top POD service. The embroidered hat is taking a bit longer to get to me then the other company but so far everything has been very comparable. The one major difference was the cell phone case. With the other company I got a cheap, flimsy plastic case. With Gooten I received a case that will actually protect my phone! Overall my experience has been great and I can't think of a reason why someone would not want to use this service. A++

Gift Horse Boutique
United States
13 days using the app
November 25, 2020

I have been using the Gooten app for almost 2 years now and really love it. There products are extremely high quality, the design features are very easy to use, it is a simpler platform than some and they have managed to get their shipping prices down so they are very competive even for platforms where you might have free shipping. I frequently compare the prices and product offerings to some of the other competitors to Gooten and it always wins...I highly recommend this app with your Shopify store.

Totally Toronto Art Inc.
Canada
Over 2 years using the app
OrderMesh Inc. replied December 14, 2020

Hey there! Thank you for taking the time to write us a review, we appreciate that! We are delighted to hear of your positive experience with us and agree that Gooten does our best to provide excellent products and prices that are hard to beat! We appreciate you being a Gooten partner!

December 9, 2019

I really love the Gooten App. It's helped me launch products that I wouldn't have otherwise been able to sell. The installation process is a breeze and the API connection makes everything so simple for me. When a customer buys a product from my Shopify store that is linked through Gooten, I do not have to touch anything, Gooten does it all. Their support has also been super helpful, whenever I have a question they answer immediately, even on weekends. I am looking forward to adding more Gooten products to my Shopify Store!

CoreyPaigeDesigns
United States
Almost 2 years using the app
April 24, 2020

Four stars for the Gooten app and the ease of use within the website, pricing for products, etc. My samples came and while I'm going to change providers for a few of the products, this has less to do with Gooten and more to do with how detail-oriented the print providers are (the quality isn't what I'd send to my customers - minor issues like an untrimmed thread/mismatched thread color, card fold line consistently not lining up with site-specified photo requirements). I'm pleased with Gooten's app overall - if not for these issues with print providers I'd be leaving a 5 star review.

Oh Happy Plants!
United States
14 days using the app
March 4, 2021

So far so good with Gooten. We've seen great turn around times with orders that are true to what they say in there FAQ pages. I do wish they had an option to add marketing inserts into packaging as well as blind shipping. I did notice our products now don't have our name on the return address so I'm eating the cost and having them ship to me first to package more nicely and with our packaging. Another piece of feedback is to create a better rewards program such as Printful has. Spend X amount in a month get better discounts on products. Their VIP program doesn't offer any sort of discounts, just better response times for customer support essentially. Overall, I am happy so far!

Bibles and Coffee
United States
About 2 months using the app
OrderMesh Inc. replied March 4, 2021

Hey there, thank you for your review! We are thrilled to hear your positive experience with us. We also very much appreciate your feedback and will be reporting back to our support team! Thank you for scaling with Gooten!

November 11, 2019

I use Gooten and a few other apps within Shopify. They have never missed a deadline (if you actually read the handbook day of submission =day zero). After that they have always been on time. They do high quality work, with the exception of 2 ornaments out of the hundreds of products I've worked with them on.

Only downside is you have to email for customer service and they can take up to 24 hours to respond. I recommend that you change your shop settings to not process immediately because you can't cancel orders with them if you made an error. Overall I am happy with their prices and quality of products. Takes a little bit of work on your end, but I'm satisfied with the results and profit margins.

PreciousLittleArrows
United States
Over 1 year using the app