Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Reviews (233)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a high‑value, easy‑to‑use way to run post‑purchase and checkout surveys like “How did you hear about us?” They report strong completion rates and use the data to refine marketing channels, budgets, and NPS. Many appreciate the Shopify‑native setup, flexible targeting and branding, solid analytics and exports, Klaviyo and Flow integrations, and responsive support—especially given the low monthly cost.

February 26, 2018

As usual with Union Works apps it is great. Gives me an insight to traffic, and not what I was expecting.

Interesting to see how it pans out over the year- a low cost tools that gives interesting feedback.

Pos Hardware 3
United Kingdom
26 days using the app
March 28, 2018

Excellent app. Easy setup and install, great results collection so far. Easy to use and understand! 5 stars!

Thehomeshoppe
Singapore
7 days using the app
Edited January 5, 2019

Excellent app easy to setup and it looks good on my checkout page
customer service is awesome reidsboutique.com

Reidsboutiques
United States
5 months using the app
June 21, 2018

I have been looking everywhere for a ‘how did you hear about us’ app and this one is perfect and it’s free! What I love about it, other than being very easy to set up, is that it asks the question on the thank you page after a customer places an order which is perfect!

Ultraderm Australia
Australia
15 days using the app
July 4, 2018

Must-have essential app! Simple and easy to use.

Floracurl
United Kingdom
12 days using the app
August 29, 2018

Good app,.Just added it, was easy to install.

Whenigetone
United States
25 minutes using the app
September 19, 2018

This is a pretty impressive little free app. Surprisingly, with a simple little optional question at the end of the checkout process, over half of our customers are answering the question. Thank you for offering this free resource, Union Works!

Turing Tumble
United States
About 6 hours using the app
November 7, 2018

Does exactly what it says on the tin. Recommended app for when you want insight into where your customers are coming from and what marketing efforts are working!

Irish Railway Models
Ireland
28 minutes using the app
November 19, 2018

Have just installed, simple to use, replaces a mandatory drop down box at checkout which had some bugs, so hoping asking after checkout is more user friendly. Saw this one on Shopify Facebook group, thanks for the tip! www.themakerss.co.uk Needle Felting Supplies

The Makerss
United Kingdom
7 minutes using the app
November 30, 2018

We absolutely love this app, it provides crucial feedback on different marketing campaigns and lets us know exactly which marketing campaigns are successful and which are not. It's free, and best of all their customer service is top notch. A+

Kenetrek Boots
United States
About 2 months using the app