Growave: Loyalty & Wishlist

Growave: Loyalty & Wishlist

Reviews (1,289)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an all‑in‑one customer engagement tool combining loyalty, reviews, wishlists, referrals, and VIP tiers. They report higher repeat purchases, conversions, and trust, with flexible loyalty rules and customizable widgets. Setup, migration, and daily use are described as smooth, with reliable performance and helpful for both online and in‑store. Support is frequently praised as fast, proactive, and willing to handle customizations and complex migrations.

December 13, 2024

Installation is not difficult, but if you have any questions, they provide quick responses via email support.

【ビーブルーム公式】ヨガウェア、ピラティスウェアのオンラインストア
Japan
1 day using the app
Growave replied December 15, 2024

Hi the team at BEABLOOM,

Thank you so much for your positive 5-star review! 💕 We’re delighted to hear that the installation process was straightforward and that our email support team was quick to assist. Knowing that our email support team was quick to assist you truly makes our day! Providing timely and helpful support is something we take great pride in. Our goal is always to ensure a seamless experience for you.

If you ever have any questions or need further help, don’t hesitate to get in touch—we’re always happy to assist! 💌✨

Kindest regards,
Customer Support Team

Edited December 4, 2024

it works good, but you need the entry plan for a lot of things
But it has a lot of functions all together which is nice

Lovely Gifts By Felicia
Netherlands
About 1 month using the app
Growave replied October 24, 2024

Hi the team at Lovely Gifts By Felicia,

Thank you for taking the time to share your positive experience with the Growave app 🥰. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. Let us know if you need anything, we are always here for you.

Best regards,
Yzat
Customer Support Manager

September 25, 2024

Very good tool, many requirements and functions can be realized. In addition, the customer service is excellent

SuSenGo Toys
Hong Kong SAR
3 days using the app
Growave replied September 27, 2024

Dear SuSenGo Toys team,

Thank you for your kind review! We're thrilled to hear that you're satisfied with the app and the range of features it offers. It's also wonderful to know that our customer service made a positive impression.

Should you have any more suggestions or requirements in the future, please don't hesitate to reach out. We're always here to help and appreciate your continued trust and support ❤️!

Best regards,
Ainura
Customer Support Manager

September 24, 2024

Awesome app and great customer service, Masha was kind and helpful, thanks!

Solimè
Italy
13 days using the app
Growave replied September 25, 2024

Dear Solimè team,

Thank you for the fantastic review! We’re delighted to hear that you’re enjoying our app and that Masha was able to assist you with such care. Your satisfaction means the world to us! ❤️

If you ever need anything else, don’t hesitate to reach out. We’re here for you!

Best regards,
Janat
Customer Support Manager

September 20, 2024

El equipo de growave se ha mostrado rapido y amable en las respuestas que he necesitado, sobre todo para entender los cambios.

La aplicación funciona muy bien hasta ahora con mi tienda

SkinB
Mexico
23 days using the app
Growave replied September 21, 2024

Dear team at SkinB✨,

Thank you so much for your fantastic review💖!

We’re thrilled that our team has been able to support you effectively and that the app is meeting your expectations. It’s always our goal to ensure things run smoothly for your store. Should you need any further assistance, we’re here to help!

Best regards,
Begi
Customer Support Manager.

August 30, 2024

I had problems with installing the code and changing the style. Got a reaction and solution within a couple of hours!

Festivales
Netherlands
5 days using the app
Growave replied August 31, 2024

Dear Festivales team,

Thank you so much for your kind feedback! 😊

We’re thrilled to hear that you’re happy with our support, as your satisfaction is very important to us. Please know that we’re always here to assist you.

Thanks again for your trust — we’re committed to delivering the best service possible! 🌟

Best regards,
Vlad
Customer Support Manager

Edited November 20, 2024

I'm content with the support team -specially Rashmi, with her quick responses and always helpful and kind. We just migrated to the new update (V2 version) and Growave helped us customize our theme. Everything worked out perfectly and we are happy with the result. Thanks!!

LOADEDSHOP.se
Sweden
About 1 year using the app
Growave replied August 2, 2024

Hi Dan and the LOADEDSHOP team,

We greatly appreciate your words! It’s fantastic to hear about your positive experience with our Support team. Your feedback inspires us to maintain our high standards of service, especially regarding the transition to our latest app version for our loyal customers.

Should you need any further assistance or have more questions, please don’t hesitate to contact us. Thank you for choosing us!

Warm regards,
Vlad
Customer Support Manager

Edited October 10, 2024

powerful apps and nice support. Most functions is very well. But the price is too high

NiceHCK Audio
China
5 months using the app
Growave replied July 21, 2024

Dear team at NiceHCK Audio,

Thank you for sharing your feedback and for your kind words about our powerful apps and support team. We’re glad to hear that you find most of our functions to be effective and that our support has been helpful to you. ❤️

We understand that pricing is a significant consideration, and we are continuously working to ensure that the value we provide through our features and support justifies the investment. Your feedback is important to us, and we’re committed to delivering even more value to our customers.

If you have any specific concerns about pricing or would like to discuss how we can further support your business, please feel free to reach out. We’re here to help and appreciate your continued partnership.

Best regards,
Binazir
Head of Customer Support Team
Growave

July 9, 2024

When I changed the theme of my store, the design and features of this app were not applied properly. When I contacted support, they immediately fixed the code and resolved all the issues. Thank you to the growave team. thank you so much.

WABI-SABI STORE
Japan
Almost 3 years using the app
Growave replied July 10, 2024

Dear WABI-SABI STORE team,

Thank you for your wonderful review and for sharing your experience with our application! We are delighted to assist you in solving your request and bringing your ideas to life. Your satisfaction and experience are always our top priority.

Please don't hesitate to reach out if you need our help or have any questions.

Kind regards,
Yzat
Growave Support team

May 31, 2024

Quick and precise customer support, really helpful.

Derma Space
Denmark
Over 1 year using the app
Growave replied June 2, 2024

Hello, Derma Space team!

Thank you so much for taking the time to leave such a wonderful review!🤩 We are thrilled to hear that you appreciate the work of our support team. We always strive to provide the best service possible. Thank you for choosing Growave. If you need any assistance or have any questions, we're always here!

Looking forward to continued and long-term cooperation. 💙

Begaiym, Client Care Specialist