Growave: Loyalty & Wishlist

Growave: Loyalty & Wishlist

Reviews (1,289)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an all‑in‑one customer engagement tool combining loyalty, reviews, wishlists, referrals, and VIP tiers. They report higher repeat purchases, conversions, and trust, with flexible loyalty rules and customizable widgets. Setup, migration, and daily use are described as smooth, with reliable performance and helpful for both online and in‑store. Support is frequently praised as fast, proactive, and willing to handle customizations and complex migrations.

March 20, 2025

Thank you to the entire Growave team for your attentiveness and quick response in resolving all the issues I encountered. This is one of the best support services I have experienced on Shopify.

Frilivin
France
About 1 year using the app
Growave replied March 21, 2025

Dear team at Frilivin,

Thank you for your wonderful review! We are delighted to hear that our team’s responsiveness and dedication have made a positive impact on your experience with Growave. Providing excellent support is a top priority for us, and your kind words reaffirm our commitment to assisting our merchants in the best way possible.

We truly appreciate your trust in Growave and look forward to continuing to support your business. Please don’t hesitate to reach out if you ever need any further assistance.

Best regards,
Growave Support Team

March 13, 2025

Great Application and great customer service. They answer very quickly and are very open to help and improve our services !

Cokluch
Canada
4 months using the app
Growave replied March 14, 2025

Hello, Elisabeth and team Cokluch!

Thank you for your kind words!
We're thrilled to hear that you're enjoying the application and our customer service.
Our team is always here to assist you and continuously improve to better support your needs.
If you ever have any suggestions or need further assistance, feel free to reach out! 😊

Kind regards,
Growave Support team

March 6, 2025

Die App ist sehr gut! Sie hat sehr viele Funktionen und auch eine Übersetzung auf Deutsch. wir sind extrem zufrieden. Vor allem das Support Team hat uns extrem weitergeholfen!
Die Antwortzeiten sind sehr schnell und es wurde immer für jedes Problem eine Lösung gefunden. Vielen lieben Dank!

Hatje Cantz Verlag
Germany
7 days using the app
Growave replied March 7, 2025

Hi team at Hatje Cantz Verlag,

Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying the app and its features. We're especially happy that our support team could assist you so effectively. Your feedback means a lot to us, and we truly appreciate your kind words.

If you need any further assistance, feel free to reach out. Thanks again for choosing us! 💕

Kind regards,
Growave Support Team

Hallo Team von Hatje Cantz Verlag,

vielen Dank für Ihre wunderbare Bewertung! Es freut uns sehr zu hören, dass Sie die App und ihre Funktionen genießen. Besonders glücklich sind wir, dass unser Support-Team Ihnen so effektiv weiterhelfen konnte. Ihr Feedback bedeutet uns sehr viel, und wir schätzen Ihre freundlichen Worte sehr.

Falls Sie weitere Unterstützung benötigen, können Sie sich jederzeit gerne bei uns melden. Nochmals vielen Dank, dass Sie sich für uns entschieden haben! 💕
​
Mit freundlichen Grüßen,
Growave Support Team

February 26, 2025

The support of the Team is excellent. We are very happy to working with that kind of professional team!
Also the app has a lot of functions. I can really recommend this app. Works well! Thank you.

Hatje Cantz
Germany
6 days using the app
Growave replied February 27, 2025

Hi Hatje Cantz team,

Thank you so much for your kind words! We're thrilled to hear that you’re happy with our support and the functionality of the app. It’s a pleasure working with you, and we truly appreciate your recommendation.

If you ever need anything, don't hesitate to reach out. Thank you again! 💗

Kind regards,
Growave Support Team

January 28, 2025

英語で問い合わせは大変ですが、すぐに返信くれてサポートを迅速にしてくれてるのでとても助かっています!

15/e organic
Japan
8 months using the app
Growave replied January 29, 2025

Hello Team at 15/e Organic,

Thank you so much for your kind review! 🩷

We’re thrilled to hear that our support team has been quick and helpful in addressing your inquiries. We truly understand the importance of smooth communication, and we’re committed to improving the experience so you can reach out in any language you prefer. Your feedback is incredibly valuable to us, and we’re always here to assist with anything you need.

Please don’t hesitate to reach out if there’s anything else we can help with.

Warm regards,
The Growave Support Team

こんにちは、15/e Organic チームの皆様、

素晴らしいレビューをいただき、ありがとうございます!🩷

サポートチームが迅速で役立つ対応をしているとのお言葉をいただき、大変嬉しく思います。円滑なコミュニケーションの重要性を理解しており、今後はご希望の言語でより簡単にご連絡いただけるよう改善してまいります。いただいたフィードバックは非常に貴重であり、今後とも何かお手伝いできることがあれば、どうぞご遠慮なくお知らせください。

他にお力になれることがあれば、いつでもご連絡ください!

よろしくお願いいたします、
Growave サポートチーム

January 23, 2025

Very satisfied. When encountering difficulties, the customer service will also patiently answer until helping to solve it. Very professional

Cozyology Curtains
United States
7 months using the app
Growave replied January 24, 2025

Dear Cozyology Curtains team,

Thank you so much for your kind words!🌟 We're thrilled to hear that you are very satisfied with our service.
Our team is dedicated to providing professional support and ensuring that all your questions are answered ❤️
If you ever need anything else, please don’t hesitate to reach out. We’re always here to help! 😊

Best regards,
Saule
Customer Support Team

January 19, 2025

I am satisfied with the review function.
Joomart in support was quick to respond to my questions about the layout!

ハイランダー公式ストア
Japan
Over 2 years using the app
Growave replied January 21, 2025

Dear team at ハイランダー公式ストア,
Thank you so much for your glowing 5-star review! 🌟

We’re delighted to hear that you’re satisfied with the review function and that I was able to address your layout questions promptly. Your kind words truly motivate us to keep delivering top-notch support and solutions tailored to your needs.

If there’s ever anything more we can do to enhance your experience, don’t hesitate to reach out. We’re always here to help you take your store to new heights!

Wishing you continued success,
Joomart
Customer Support Manager

January 12, 2025

I will recommend this plugin to others. I really value the speed at which customer service handles inquiries, and they’ve done an excellent job in this regard.

Eureka Ergonomic
United States
2 months using the app
Growave replied January 14, 2025

Dear Eureka Ergonomic team,

Thank you so much for your kind words and for recommending our app to others!🌟

We’re thrilled to hear that you value the speed and quality of our customer service.
Our team works hard to ensure that all inquiries are handled promptly and effectively, and your feedback truly motivates us to keep improving.❤️

If you ever need anything else, please don’t hesitate to reach out. We’re always here to help! 😊

Best regards,
Customer Support Team

January 6, 2025

英語でのやり取りになりますが、迅速に対応いただけサポートは万全です。

patchouli
Japan
About 3 years using the app
Growave replied January 8, 2025

Dear Yuko and the team at Patchouli,

Thank you so much for your amazing feedback! 🌟
We truly appreciate you taking the time to share your experience with us.
We’re thrilled to hear that you found our app and the service we provide helpful and that our team was able to assist you effectively.
Your kind words about our app are very invaluable to us. ❤️

If you ever need anything else, please don’t hesitate to reach out. We’re always here to help! 😊

Best regards,
Customer Support Team

December 26, 2024

Now that I have been in contact with the team, I have been able to realize the capabilities that this application has. The team has helped me a lot with quick responses and very good support.

NiceLifemx
Mexico
Over 2 years using the app
Growave replied December 27, 2024

Dear Maria at the NiceLifemx team,

Thank you so much for your kind words 🌸! We're thrilled to hear that you've been enjoying the capabilities of our app and that our team has been able to assist you effectively.

Your feedback means a lot to us, and we're always here to help whenever you need support. 😊

Kind regards,
Ayana