Growave: Loyalty & Wishlist

Growave: Loyalty & Wishlist

Reviews (1,289)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an all‑in‑one customer engagement tool combining loyalty, reviews, wishlists, referrals, and VIP tiers. They report higher repeat purchases, conversions, and trust, with flexible loyalty rules and customizable widgets. Setup, migration, and daily use are described as smooth, with reliable performance and helpful for both online and in‑store. Support is frequently praised as fast, proactive, and willing to handle customizations and complex migrations.

July 16, 2025

Technical Support is very good thank you for your help, they solve all problems. we are using reviews, wish list and royalty. I think thats the best app which has a lot of options in it. The interface designs and ease of use are all very nice.

Maiyko
Türkiye
27 days using the app
Growave replied July 17, 2025

Hi Maiyko team,

Thank you so much for your wonderful review and 5-star rating! 🌟

We're thrilled to know the experience has been smooth and that our team could assist you effectively. It's always a pleasure working with you, and we're excited to keep supporting your store's growth.

If you ever need anything else, we’re just a message away 😊
Thanks again for being a part of the Growave family!

Warm regards,
Bloom
Growave Support team💙

July 15, 2025

Friendly and helpful support, great tool for reviews, rewards and more

RAUSCH
Switzerland
Almost 2 years using the app
Growave replied July 16, 2025

Hello Michela & Team,

Thank you so much for your lovely review! 💙
We’re thrilled to hear that you're enjoying the tools and found our support helpful — that truly makes our day! 😊

If you ever need anything, the Growave team is just a message away.

Warm wishes,
Aya
Growave Support Team ✨

July 3, 2025

NO PUEDO INGRESAR A LA APP PARA CANJEAR LOS PUNTOS A LOS CLIENTES

Hi Darling
Mexico
10 months using the app
Growave replied July 4, 2025

Dear team at Hi Darling,

Thank you for sharing your feedback with us, and we truly appreciate you bringing this matter to our attention. 🙏

We’re very sorry to hear about the trouble you experienced when trying to access the app. Please rest assured that we have already reached out to you personally to better understand the issue and to assist in resolving it as quickly as possible.

Our team is fully committed to ensuring that everything runs smoothly for you, and we’re here to help address any concerns or questions you may have.
We are confident that we can clarify any misunderstandings and help resolve this matter to your satisfaction.

If you have any additional questions or need further assistance, please don’t hesitate to reach out to us at any time.

Best regards,
Growave Support team

June 6, 2025

Quick respond and friendly staffs! Updated version looks more sleek and modern. Nice all-round app, recommend!

FAVALAVA
Taiwan
Over 2 years using the app
Growave replied June 8, 2025

Hi team at FAVALAVA!
​
Thank you so much for your wonderful review! 💜
​
We're thrilled to hear that you’re enjoying the updated version of Growave and found our team responsive and friendly, that truly means a lot to us.
We’ll keep working hard to bring you even more improvements. Thanks again for the recommendation! 🙌
​

— The Growave Team

May 28, 2025

Gran aplicación con excelente soporte.

UMBERTO LUCE
Mexico
3 months using the app
Growave replied May 29, 2025

Dear Fabricio and the UMBERTO LUCE team,

Thank you so much for taking the time to share this wonderful review! 💖

We're absolutely delighted to hear that you're finding value in our app and that you’ve had a great experience with our support team. We work hard every day to deliver high-quality service and personal assistance, so your kind words truly mean a lot to us.

Please know that we’re always here to support you and help you make the most of Growave’s features. Should you need any further help or have any suggestions, don’t hesitate to reach out. 🤗

¡Gracias una vez más por elegir Growave y ser parte de nuestra comunidad! Siempre estamos felices de ayudarte.

Warmest regards,
Saule
Customer Support Team

May 9, 2025

Growave is a very convenient way to manage our review function and point system in one app.
The Growave team was quick to respond to our detailed requests!

Manduka マンドゥカ[公式] ヨガマット ヨガグッズ ヨガウェア
Japan
12 months using the app
Growave replied May 10, 2025

Dear team at Manduka,

Thank you so much for your kind words and for taking the time to share your experience — it truly means a lot to us! 💛

I’m so happy to hear that Growave has been a helpful tool in managing both your reviews and loyalty program. Knowing that our support was there for you when needed really warms my heart — we always do our best to respond with care and attention.

Please know that we're always just a message away, and we’re here whenever you need support, have ideas to share, or simply want to connect.

Warmest regards,
Ayana
Growave Support Team

April 23, 2025

As a new Growave user, I’ve been thoroughly impressed by the exceptional support experience. The team consistently provided prompt and helpful responses to all my questions and requests. A special shout-out to Begi, who went above and beyond with their assistance – truly outstanding! Thank you for making my onboarding process so smooth.

Way of Wade ES
Hong Kong SAR
About 1 month using the app
Growave replied April 24, 2025

Dear Way of Wade ES team,

Thank you so much for your kind words and for taking the time to share your experience! 💛

We're thrilled to hear that your onboarding with Growave has been smooth and that you felt supported throughout the process. It truly means a lot to us! A big thank you from me personally as well — it was a pleasure assisting you 😊

Please don’t hesitate to reach out anytime you need help or have questions. We’re always here for you✨!

Warm regards,
Begi
Growave Support team

April 9, 2025

I'm extremely satisfied with this customer service experience. The representative was friendly, responsive, and very patient in listening to my concerns. They were able to quickly and accurately identify the problem and provide a helpful solution. The entire conversation felt smooth and respectful, making me feel truly valued as a customer. Every question I had was answered professionally and promptly, which gave me great peace of mind. Thank you for your excellent service—please keep it up!

GOELIA
Hong Kong SAR
About 2 years using the app
Growave replied April 11, 2025

Hello Goelia team 🤗,

Thank you so much for your wonderful 5-star review! 🌟 We're absolutely thrilled to hear that you had such a positive experience with our customer service team. It's great to know that our representative was able to assist you in a friendly, responsive, and professional manner. Your kind words truly mean a lot to us and serve as great motivation to keep providing the high level of service you deserve. We're always here if you need anything in the future. Thank you again for your trust and support! 💛

Warm regards,
Ainura
Customer Support Team

April 8, 2025

Very quick response to my problem. It was also solved immediately with an explanation of what I needed to do. I can highly recommend the customer service.

wisibricks.ch
Switzerland
About 2 years using the app
Growave replied April 9, 2025

Hi Wisibricks.ch team,

Thank you so much for the wonderful review! 😊 It truly means a lot to us to hear that you’re happy with our app and the support we provide.

Your kind words made our day, and we’re incredibly grateful to have merchants like you as part of the Growave family. If there’s ever anything you need or any feedback you’d like to share, we’re always here and happy to help!

Wishing you continued success and lots of happy customers! 🚀

Best wishes,
Vlad
Growave Support Team

March 28, 2025

I had an amazing experience with Joomart from Growave! He helped me install the remaining widgets of the app and took the time to make sure everything was perfectly set up. His professionalism and attention to detail were outstanding. Highly recommended for anyone looking for top-notch support!

LuffyToys
Chile
About 2 years using the app
Growave replied March 30, 2025

Hi, the team at LuffyToys!

It is very valuable for us that you were completely satisfied with our app and put such a high mark on our work. 🥰✨
We will continue to provide you with the best tools for increasing sales and effective customer support!

Happy Growaving! 🤗

Joomart,
Customer Support Team