Growave: Loyalty & Wishlist

Growave: Loyalty & Wishlist

Reviews (1,290)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an all‑in‑one customer engagement tool combining loyalty, reviews, wishlists, referrals, and VIP tiers. They report higher repeat purchases, conversions, and trust, with flexible loyalty rules and customizable widgets. Setup, migration, and daily use are described as smooth, with reliable performance and helpful for both online and in‑store. Support is frequently praised as fast, proactive, and willing to handle customizations and complex migrations.

March 17, 2023

Una aplicación bien hecha. Excelente servicio al cliente y no moví un solo código. Altamente recomendada y tienen muchisimas funcionalidades!

Mantallanta.com
Ecuador
About 17 hours using the app
Growave replied March 20, 2023

Dear Mantallanta team,

Thank you so much for your positive feedback! 😇
We are extremely thrilled to know about your experience with us, and it makes us so happy that you are enjoying your journey with us!

Wishing you a good week ahead and happy Growaving! 💙

April 13, 2023

The app is awesome.
It provides all the features you need to get a solid loyalty program going.

Next to that, the support is so great. They reply within a few minutes and come with a fitting solution.

I would recommend it to anyone.

BoutiquellebyLis
Belgium
5 days using the app
Growave replied April 13, 2023

Hi, BoutiquellebyLis Team!

Thanks for giving us such a wonderful compliment. We put a lot of effort into making our product as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it. Thanks again for the support❣️!

Please let us know if you have any inquiries, we are here for you.

Edited May 7, 2023

英語ができない日本人ですが問題なく使えます

管理画面のUIもシンプルで言語も日本語が選択できるので、基本的な設定はスムーズにできました。ヘルプページも機能ごとによくまとまっているので参考になります。
とは言え、ところどころ設定でつまづいた部分やストアの表示についてカスタマイズ要望があったので、メールでサポートに問い合わせました。サポートは日本語対応していませんが、翻訳ツールを使って快適にコミュニケーションが取れます(私は英語は全く使えません)。返信も半日以内で来ますし権限を付与して直接ストアのコード編集までしてくれます。
良心的な価格でここまで親切にサポートしてくれることにとても驚いてます。

ストアをオープンしたばかりなので現在はお気に入り機能とレビュー機能のみの利用ですが、ストアの成長に合わせて他の機能もぜひ活用したいです。

noblechairs日本公式オンラインストア
Japan
21 days using the app
Growave replied May 9, 2023

Dear Noblechairs Team,

Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with our company and that we were able to meet your expectations 🤩.

Your feedback is greatly appreciated, and we are proud to have been able to provide you with the excellent service and support that you deserve. It is our goal to ensure that every customer feels valued and satisfied with their experience, and we are glad to have accomplished this with you.

If you have any further questions or concerns, please do not hesitate to contact us. We are always here to assist you and provide you with the support you need 😊.

May 11, 2023

Had a very great experience with Aidana, she helped to solve a customer's request very quick! Overall the app has many features and has been working very smoothly.

Yeppo & Soonsoo
Finland
Almost 2 years using the app
Growave replied May 11, 2023

Hi team of Yeppo & Soonsoo!

Thank you for the great review 🥰! We’re glad that we were able to help you. You’ve made our day even better by sharing your experience ❤️!

Please reach out at any time when you need our team's support. We are always here to help you!

May 29, 2023

Customer support is very helpful and patient. They will fix your requests accordingly. Appreciate!!!

Cotteahk
Hong Kong SAR
9 months using the app
Growave replied May 29, 2023

Hey, the team at Cotteahk!

Thank you so much for sharing your feedback and rating as 5 stars app.🙌
We love what we do and will continue to serve you at a high standard level. 💖

Stay with us and enjoy Growave! ✨

May 30, 2023

Very good app, and excellent assistance. Thanks so much, Janat and the whole customer support team!

IPPOPOTAMO
Italy
7 months using the app
Growave replied May 30, 2023

Dear team at IPPOPOTAMO,

Thank you so much for taking the time to provide feedback! I'm so grateful for your 5-star review. You made my day. 🎉
Thanks for sharing your rating with us and the community. 😍
I always strive to provide the best product and support for all our customers. 👏

Looking forward to assisting you again soon! ✨

Janat,
Growave Support team.

June 30, 2023

Super friendly support and very helpfull! It looksgreat and very easy for customers to use. Love it!! I will absolutley recomend it.

Susanna Falken Jewellery
Sweden
2 days using the app
Growave replied June 30, 2023

Dear team at Susanna Falken Jewellery🌺,

Your kind words about our app and support team are really appreciated💕. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us🙏🏻!

Begi,
Growave Support team.

January 16, 2026

Great customer service, very helpful and efficient!

Genactiv
Poland
About 4 years using the app
Growave replied January 16, 2026

Hello Genactiv team,

Many thanks for leaving this feedback and for highlighting the positive experience. ✨

It’s truly appreciated to know that the assistance provided met your expectations and helped resolve your request smoothly.

Your kind words mean a lot and serve as great encouragement for continued dedication to quality support.

Warm regards,
Sally
Growave Support Team

November 24, 2025

Nice and prompt support! It helps me always. Thank you!!

TAKE-UP Jewelry
Japan
Over 2 years using the app
Growave replied November 25, 2025

Hello Take-Up Jewelry team,

Thank you very much for your 5-star review!

Your satisfaction is our top priority.
We are always ready to fulfill your requests and give your customers more and more features!

Best regards,
Jay

August 3, 2025

support is great

Minisforum KR
Hong Kong SAR
3 months using the app
Growave replied August 4, 2025

Dear Minisforum KR team,

Thank you so much for your wonderful 5-star review! 🌟

We’re absolutely thrilled to hear that you’re satisfied with our support—it truly means a lot to us. At Growave, we’re committed to providing the best service possible, and your kind words remind us why we love what we do.

Should you need any further assistance, updates, or just want to share feedback, please don’t hesitate to reach out. We’re always here and happy to support you every step of the way😊

Wishing your team continued success!

Warm regards,
Bloom
Growave Support Team