Growave: Loyalty & Wishlist

Growave: Loyalty & Wishlist

Reviews (1,290)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an all‑in‑one customer engagement tool combining loyalty, reviews, wishlists, referrals, and VIP tiers. They report higher repeat purchases, conversions, and trust, with flexible loyalty rules and customizable widgets. Setup, migration, and daily use are described as smooth, with reliable performance and helpful for both online and in‑store. Support is frequently praised as fast, proactive, and willing to handle customizations and complex migrations.

February 3, 2023

Great app. You can do so many things with just this one.
Thank you to amazing customer support teams, they always reply fast and solve the problems.

move me.
Japan
About 1 month using the app
Growave replied February 3, 2023

Hi, the team at move me🥰,

Thank you for your great review about Growave💙. We’ve passed your kind words on to our team, they are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you🙌🏻.

Thank you for choosing us✨!

February 5, 2023

It is a very great app.
Whenever I had any issues, I was able to contact the support team and they were able to resolve all issues quickly.
Also, I used to use multiple apps, but thanks to this app I was able to consolidate them into one, which saved me a lot of money and I am very happy with it.

日本の方向けにも。
複数の機能を1個に集約でき大幅な節約ができます。
また、複数言語への対応もしっかりしているので安心して利用できると思います。
ただ、サポートは英語のみなのでそこだけ注意が必要です。

Akecon-アケ魂-
Japan
About 1 month using the app
Growave replied February 5, 2023

Hey, the team at Akecon-アケ魂- 🤗!
Thank you for your lovely feedback! 😍 Our team is always happy to help our customers. We appreciate you taking your time and leaving us such an amazing review. 😇

Happy Growaving. 🐬

February 9, 2023

The app works great and does what it promisse. The support team is on top of their game, super fast and really helpful! Thanks so much for your service!

Powerslide
Germany
Over 1 year using the app
Growave replied February 9, 2023

Hi, Chris and the team of Powerslide,

Thank you so much for your heart-melting words. Deserving your 5-star feedback is the best reward for us.

Best,

Growave team ❤️!

February 15, 2023

Best customer service I have ever experienced. Quick response times on questions and no question is too much. Just awesome!

Kippenpakket.nl
Netherlands
Over 1 year using the app
Growave replied February 15, 2023

Hey Kippenpakket.nl team,

Thank you so much for this amazing review 💕! We at Growave always strive to be proactive, as your good experience with us is our top priority! Looking forward to assisting you more!

Happy Growaving 💙

February 15, 2023

The app is very good and support is excellent and fast. I've uninstalled it because it makes it mandatory for customers to create an account, while I prefere to let them decide if they want to join the reward program (and create an account) or just purchase more quickly.

machebuoni
Italy
3 days using the app
Growave replied February 16, 2023

Hi, team ofmachebuoni,

We appreciate your kind word for the app and Support team 🥰. Our team works hard every day to deserve your positive feedback. We’re delighted to hear that you received friendly, attentive service from our team.

As for creating an account, I am afraid, without enabling an account, our app doesn't work. Nevertheless, we have forwarded your feedback to Product Management to review and implement in the closest updates.

Please note that we are always here to assist you if you decide to come back. Hope to work with you again 🙌🏻!

February 16, 2023

Great custumer care system, i asked for some changes and they did all i ask :).
Great support.
Thank you !

Goyatè
Italy
Over 3 years using the app
Growave replied February 17, 2023

Hi, the team at Goyatè!

Thank you for sharing your feedback 😊. It's such a pleasure to know that we could implement your requests and everything was as you wished.

Our team works hard in order to make happy each and every customer. We value everyone and do our best to implement all requests we receive💖.

Growave Team is always here for you ✨.

February 22, 2023

Thank you for your excellent support!
I'm a Shopify beginner, so there are many things I don't understand, but they were willing to accept and solve even the most detailed requests. Also, I am Japanese, so I think I caused trouble with my poor English, but they patiently dealt with me. The functionality of the app is also great. I will continue to use this app.

So.29<so-fuku>
Japan
2 days using the app
Growave replied February 23, 2023

Hey Yo, 😊

Thank you for your detailed feedback, it's our privilege to assist you and make your experience with our app amazing. ✨

Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!🙌

Happy Growaving!

February 24, 2023

Customer service speed and friendliness is absolutely spot on. Just a wonderful experience and there are so many great things to do with this app. I am excited to where it will take us :)

Sagittamed
Germany
21 days using the app
Growave replied February 24, 2023

Hi Sabine and team at Sagittamed🙌

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We count ourselves lucky for customers like you. 🤗
Always ready to assist you and make your experience brilliant with our app.

Happy Growaving. ✨

March 1, 2023

Immediate response, full on help and much more, we have had a wonderful experience with their incredible customer support!

zapakait
China
About 3 years using the app
Growave replied March 1, 2023

Hi, the team at zapakait✨,

Hearing how much you love our support team has brightened up our day at Growave💖! We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon🙌🏻.

March 17, 2023

Great customer service.
Rashmi assists with the questions we have for the app, and forwards our customization request to the developer. The developer Damir makes it as what we want.

YesWelder
United States
3 months using the app
Growave replied March 19, 2023

Hi the team at YesWelder, 😇

It is a pleasure for both Rashmi and Damir to be able to fulfill your request. And, we are glad that you are happy. The App is for you; nothing makes us happy than seeing our clients pleased and satisfied.

Please feel free to reach out for any of your queries our Support team is here 24*7 for your assistance :)