Growave: Loyalty & Wishlist
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Reviews (1,291)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an all‑in‑one customer engagement tool combining loyalty, reviews, wishlists, referrals, and VIP tiers. They report higher repeat purchases, conversions, and trust, with flexible loyalty rules and customizable widgets. Setup, migration, and daily use are described as smooth, with reliable performance and helpful for both online and in‑store. Support is frequently praised as fast, proactive, and willing to handle customizations and complex migrations.
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Best app for what we need. Being able to have wishlist, loyalty and reviews in one is a win. Support is SO responsive, often able to fulfil any request I've had and gets back to me so so promptly. Highly rate how great this app is for the cost compared to competitors.
Hey there, Mom Store team,
Thank you for your kind words! 💙 We're delighted that Growave has proven to be the perfect solution for your wishlist, loyalty, and review needs. Our responsive support team takes pride in assisting you promptly and effectively, and they extend a heartfelt thank you for recognizing their efforts. It's wonderful to hear that you find our app to be a great value compared to competitors.
We're here to continue providing you with the best experience possible, and our support team is always ready to help.
Thank you for choosing Growave! 🌟🎉
Begaiym, Client Care Specialist
We use the app mainly for the loyalty feature and it's been working great! It has mostly all the basic and essential features a small brand like us will need. Moreover, the support from the team is impeccable - they are responsive and fast. Have been enjoying the app and will be exploring using more and new features the team has came up with!
Hey, FLO Aroma team,
Wow!😍 Thank you for your amazing review! It's fantastic to hear that our loyalty feature has been such a valuable asset for your brand. We strive to provide small businesses like yours with the essential tools they need to succeed, and we're thrilled that our app has met your expectations. Our dedicated support team is always here to assist you promptly, and we're delighted that you've had a positive experience with them.
Keep an eye out for new updates on the horizon – we're excited to continue innovating for you! 🤗🫶
Begaiym, Client Care Specialist
Growave has been a great platform for our small business and importantly affordable. Would like to see a more beautified page for the loyalty programme that links to our website but other than that it is easy to navigate and ticks all the boxes. The support team is always very quick to respond and provide answers.
Hello, Cabela team,
Thank you for taking the time to share your positive experience with Growave! 💙 We're delighted to have played a role in supporting your small business affordably and effectively. Your feedback about the loyalty program page is duly noted, and we're committed to enhancing its appearance and functionality to better align with your brand. It's fantastic to hear that our support team has been responsive and helpful whenever you've needed assistance. We're excited to continue being a part of your business journey and contributing to your success with Growave! 🫡
Best regards,
Begaiym, Client Care Specialist
Amazing app with great features – loyalty program points, rewards, referrals, reviews, wishlists and auto discounts. The support team is also great and very prompt in fixing any issues you may face.
Hey, Fresh Beauty Co. team,
Your review is truly motivating! 🌟 We're glad you're enjoying our app and its perks, like the loyalty program and discounts. Our team is committed to continuous improvement, so your feedback is invaluable. Rest assured, we're here to address any concerns promptly. Thank you for your support, and here's to making your experience with us even better moving forward!
Begaiym, Reputation Manager
The level of assistance and support we have received from all the team at Growave has been stellar, and everyone has been super helpful and kind! Every matter was looked into promptly, and solved just as quickly. We truly appreciate this, and it definitely gave us the final push we needed to switch to a paid plan and to trust Growave as our partner in the growing of our business.
Dear MoonRose Jewelry team,
Thank you for the 5-star review! 🌟 We appreciate your kind words about our team's prompt assistance and problem-solving. Your trust in Growave as your business partner is highly important to us. We're excited to support your growth journey and look forward to exceeding your expectations.
Warm regards,
Begaiym, Reputation Manager
After I left a bad review expressing my frustration and disappointment with the functionality of this app, Growave have been in contact and sorted all the issues. The app is back functioning well now and the loyalty programme is very popular and well received by my customers. I still have the issue every now and again with an undelivered email, particularly to BT customers, so that’s why I have knocked off a star.
Dear Phoenix Florals Team,
Thank you for revisiting your review! We’re thrilled to hear that we could resolve your issues and that our loyalty program is delivering value to your customers. Your feedback is incredibly important to us and helps drive continuous improvement.
Regarding the email delivery challenges you mentioned, we’re pleased to share that all issues have been fully resolved. You can now count on seamless functionality moving forward.
Your continued trust and support mean a great deal to us. If you have any further questions or suggestions, please don’t hesitate to reach out. We’re here to ensure your experience with Growave remains exceptional. 💖
Best regards,
Binazir
Head of Customer Support Team
Growave
This app is terrible!!!!!!!!!!
I found out that all the coupons they generate are still active after customers redeemed them (making you lose money)!
I contacted them 5 times, and they escalated the case, it's been 3 weeks and no one got back to me.
They increased their price dramatically.
CUSTOMERS CAN REDEEM DISCOUNTS GENERATED FROM THE APP ALL THE TIME AND IT DOESN'T DEACTIVATE THEM, MAKING YOU LOOS MONEY OVER AND OVER AGAIN.
They just announced another price increase, forcing you to pay $200 a month what used to cost $49 !!!
Hopefully I'll find a competitor that will be loyal to his customers and won't charge them 35% more every year.
Dear Febron team,
Thank you for sharing your feedback with us. We greatly appreciate your input, as it helps us continually improve our services and better meet the needs of our valued customers.
After reviewing the issues raised, we’re pleased to inform you that the discrepancy in the reward program settings between 2022 and 2023 has been identified and resolved. This will prevent any future glitches related to discounts on your account.
Regarding the recent pricing update, we understand your concerns and are happy to offer you the option to remain on your current plan at the previous pricing, provided the monthly order limit is not exceeded.
We sincerely appreciate your patience as we worked through these matters, and we’re committed to ensuring your continued satisfaction with Growave. Should you need any further assistance or have additional questions, please don’t hesitate to reach out.
Best regards,
Binazir
Head of Customer Support Team
Growave
Great company that offers lots of options to generate revenue automatically and offer more value to your customers. The wishlist, loyalty, and referral program have helped us consistently generate more revenue and bring users back more often. PLUS their support is amazing and respond super fast! Highly recommend them!
Hello, Swaplanet team,
We can't express how delighted we are to receive your positive feedback! It's fantastic to hear that our wishlist, loyalty, and referral programs have been instrumental in boosting your revenue and customer engagement. We strive to provide fast and effective support, and we're thrilled that you've experienced just that. 😍
Thank you for recommending us! We value your partnership and are committed to continually exceeding your expectations. If you ever have more insights to share or questions, feel free to connect with us. 🙏
Best regards,
Begaiym, Reputation Manager
Shopify is an amazing tool but... it can also be very intimidating for a newbie/nontechnical person like me. Add to that all the amazing apps and it can easily become overwhelming. I was apprehensive when I installed Growave. It's only been three days and I have a lot to learn but my fear has quickly faded. I ask a lot of "stupid questions", it's never a problem. They are answered quickly by real human beings. The hand holding is amazing. For a company selling customer experience solutions, they really practice what they preach.
Hey, 59Balloons team,
Thank you for sharing your thoughts! We're happy to have eased your worries about using Growave with Shopify. We understand that navigating the world of e-commerce tools can be overwhelming, especially for newcomers, and we're delighted that our team has been able to provide the support you need. 😍
If you ever have more questions or need assistance, please don't hesitate to reach out. We're here to help you every step of the way.
Begaiym, Reputation Manager
Large increase in price with no real viable upgrades. I reached out to customer service and was pretty much told to downgrade to free or pay a lot more for you're already getting. No grandfathered pricing. The installation was supposed to be straightforward but took multiple E-Mails to customer service to resolve since the migrated data was not integrating into their service as intended, the original price point made it worth the try. Once everything was running as intended, I gave feedback to them as the schema that google uses to pick-up on reviews and display them in search was completely missing. Afterwards, everything worked fine and as intended. Adding new features and incentivizing an upgrade is what they should have done as opposed to locking all the current features behind a massive increase.
Dear Pillowfied team,
I want to extend my sincere apologies for any inconvenience caused by recent changes to our pricing structure and the challenges faced during the app installation.
Your feedback has been invaluable in refining our processes, and we appreciate your engagement with our customer service team. We acknowledge that the installation process didn't meet expectations, and we are committed to improving the experience.
The decision to adjust pricing was made after careful consideration of various factors. We understand your concerns and value your loyalty. To ensure a seamless transition to the new pricing, I am open to discussing your individual case. I am available for a meeting via email or a personal call to address your concerns and maintain a positive experience with our application.
I understand your decision to remove our application was disappointing, and I sincerely apologize for any frustration it may have caused. Unfortunately, my attempts to contact you via email and phone to discuss possible solutions were unsuccessful. Nevertheless, I want to assure you that I am always available and eager to address any concerns you may have.
We highly value our partnership with you and would be delighted to resume our collaboration. If you have any specific questions or if there are areas of concern you'd like to discuss, please let me know a convenient time for you. I am committed to finding a resolution that ensures your satisfaction with our application.
Thank you for your understanding and continued support. I look forward to the opportunity to reconnect and work towards a positive resolution.
Begaiym, Client Care Specialist
