Growave: Loyalty & Wishlist

Growave: Loyalty & Wishlist

Reviews (1,291)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an all‑in‑one customer engagement tool combining loyalty, reviews, wishlists, referrals, and VIP tiers. They report higher repeat purchases, conversions, and trust, with flexible loyalty rules and customizable widgets. Setup, migration, and daily use are described as smooth, with reliable performance and helpful for both online and in‑store. Support is frequently praised as fast, proactive, and willing to handle customizations and complex migrations.

Edited March 5, 2025

My worries about migrating to the new version of Growave was a bit daunting for a solo independent business but within seconds I felt supported by a the professional and friendly team.

Thanks to Maryam, Yzat, Janat, and Kani - you make me feel confident and sure about my choice of your Loyalty and Wishlist app.

My customers love the programme.

36% of my clients leave a review which is a fantastic result.

Thanks and cheers!

Audra's Brooches

Audra's Brooches
United Kingdom
About 3 years using the app
Growave replied March 27, 2023

Hi, team of Audra's Brooches,

Thank you very much for updating your review and mentioning our work!
We are happy to know that the migration went correctly and swiftly for your shop!

Our kind words motivate us to make our App better and find the best solutions.
We are very grateful for supporting us!

Please do not hesitate to reach out if you need our assistance. We are always here to assist you!

Warm regards,
Yzat

April 10, 2026

I recently completed my second support call with Sally from Growave. She was professional, patient, and highly knowledgeable throughout the entire interaction. She explained each step clearly and her communication was excellent--all issues were resolved efficiently while ensuring nothing was overlooked.

This level of support reflects extremely well on Growave. Sally set a high mark for great customer service and provides confidence continuing our subscription with Growave.

ILONA BEAUTY
United States
Over 2 years using the app
Growave replied April 10, 2026

Hi Robert and the ILONA BEAUTY team,

Thank you so much for your kind words and such a wonderful review!

I greatly appreciate your feedback, and I am delighted to hear that your experience with Growave support, particularly our interaction, was so positive. 🤗

We truly value your trust in Growave and remain committed to providing the highest level of support as you continue to grow your business.

Wishing you continued success, and I look forward to our continued partnership in the future.

Warmest regards,
Sally

May 19, 2026

We are very satisfied with both the products and the service. Contact with customer service is always smooth, quick and helpful, which makes the whole experience very positive. Highly recommended!

Ornament
Sweden
4 months using the app
Growave replied May 19, 2026

Hello Marcus and Ornament team,
​
Thank you very much for posting a review and recommending us!
I am happy to know that the application is working smoothly in your shop.
We are thrilled with the outcomes of the enhancements we implemented for your customers in the Instagram UGC app.
​
Best,
Jasper

April 9, 2026

Growave vereint Kundenbindung, Bewertungen und Wunschlisten in einer zentralen Plattform und integriert sich nahtlos in unser Shopify-Setup. Besonders wertvoll war die Unterstützung bei der Migration sowie die weiterhin zuverlässige Unterstützung bei Änderungen und Erweiterungen.

Für uns ist Growave ein wichtiger Bestandteil unseres digitalen Ökosystems.

Neuland GmbH & Co. KG
Germany
About 3 years using the app
Growave replied April 9, 2026

Hallo Neuland GmbH & Co. KG Team,

vielen Dank für das tolle Feedback! Es freut uns sehr, dass Growave ein fester Bestandteil eures digitalen Ökosystems ist und euch sowohl bei der Migration als auch im laufenden Betrieb unterstützen konnte. Wir sind jederzeit gerne für euch da!

Viele Grüße
Jay
Ihr Growave Team

March 16, 2026

Support from Growave is always super speedy, whenever I have needed anything, I get an email back in the hour with a resolution

On Her Desk
Australia
Over 1 year using the app
Growave replied March 16, 2026

Hi On Her Desk team,

Thank you so much for your kind words! 😊 We're really glad to hear that you've had a great experience with our support team.

Best regards,
Jasper

April 29, 2026

Excellent customer support !

GC8 DOC
Australia
Over 2 years using the app
Growave replied April 29, 2026

Thank you so much for your kind words!

I really appreciate you taking the time to share this. I’m glad I could help and make things smooth for you. It’s always great to know the support is making a real difference for your store.

Best,
Jay

March 3, 2026

Growave has been supper helpful and very responsive for all our needs. We highly recommend their product as well as their customer support.

Chicago Steak Company
United States
6 months using the app
Growave replied March 4, 2026

Hello team at Chicago Steak Company,
Thank you very much for your vote of confidence in us!

Hearing feedback like yours truly motivates us to continue delivering the highest level of customer experience possible!

We sincerely appreciate your ongoing trust and collaboration, and we’re excited about what we can accomplish together moving forward. 🙌

Kind Regards,
Jay
Growave Support Team

March 2, 2026

We are truly grateful to have Janet supporting us. She has been consistently prompt, courteous, and flexible in her assistance. In addition, she proactively offers helpful suggestions to enhance our overall customer experience! While we have had the opportunity to receive support from others as well, we sincerely appreciate the quick and attentive responses from everyone on the team.

elexirpharma.se
Sweden
9 months using the app
Growave replied March 2, 2026

Hello team at elexirpharma.se,

Thank you so much for taking the time to share your experience!

We’re really happy to know that our support has been helpful and that our team has been able to contribute positively to your customer journey. Your kind words truly mean a lot to us and motivate us to keep delivering the same level of care and attention.

Kind regards,
Growave Support team

February 19, 2026

A reliable and feature-rich app. We have relied on Growave for the past year, and it has exceeded our expectations. The customer service is top-notch and always supportive. Thank you to the whole team!

ebebek
United Kingdom
Over 1 year using the app
Growave replied February 19, 2026

Hi the team at Ebebek,

Thank you so much for your kind words - this truly means a lot to us.
Hearing feedback like this makes all the effort worthwhile. We genuinely value our collaboration and openness to make everything smoother. Thank you again for your trust and partnership - we’re excited to keep growing together!

Rashmi,
Customer Success Team

March 6, 2026

Ik ben blij met hoe de app werkt, de klantenservice is ook erg goed. Ik kreeg een button niet op de juiste plek omdat ik niet zo veel verstand heb van coderen, en dat heeft iemand van de support toen voor me aangepast. Dank je wel!

Iris Borduurt
Sweden
7 months using the app
Growave replied March 6, 2026

Hello Iris Borduurt team,

Thank you for the wonderful review! We're glad to hear that you are enjoying our Wishlist features 🙌!

Your feedback means a lot to us, and we value our mutual collaboration. Looking forward to providing you with the top-notch support!

Sincerely,
Jay
Customer Support team