Growave: Loyalty & Wishlist

Growave: Loyalty & Wishlist

Reviews (1,289)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an all‑in‑one customer engagement tool combining loyalty, reviews, wishlists, referrals, and VIP tiers. They report higher repeat purchases, conversions, and trust, with flexible loyalty rules and customizable widgets. Setup, migration, and daily use are described as smooth, with reliable performance and helpful for both online and in‑store. Support is frequently praised as fast, proactive, and willing to handle customizations and complex migrations.

September 3, 2024

Great app, does everything we need and more. Support from Janat was quick and helpful :)

Crochet Society
United Kingdom
4 days using the app
Growave replied September 4, 2024

Dear team at Crochet Society,

Thank you so much for your fantastic review! ❤️ We’re thrilled that the app meets all your needs and that our support was helpful to you.

If you have any more questions or need further assistance, please don’t hesitate to reach out. We truly appreciate your support!

Best regards,
Janat
​Customer Support Manager

August 30, 2024

Superb team, great to see good improvements with the apps. We are now on the V2 of growave. We are excited to grow our loyalty program, together with an app partner like Growave. Shout out to Masha, for assisting us very promptly. Kudos team!

Tumbleweed Plants
Singapore
About 1 year using the app
Growave replied August 31, 2024

Dear team at Tumbleweed Plants,

Thank you so much for your kind words and positive feedback! We're delighted to hear that you're pleased with the improvements in our app and our updated V2 version. 🙌

We share your enthusiasm for growing our partnership together and are committed to supporting you every step of the way! Our greatest joy is seeing your business thrive.

Thank you once again for your trust and support! We're dedicated to assisting you and delivering top-notch service at all times. 💕

Best regards,
Saule
Customer Support Manager

August 21, 2024

Brilliant, there support team is fantastic, we needed some customisation done and they managed to get this done for me really quickly. Would def recommend Growave. Thank you for all your help.

The Keto Collective
United Kingdom
About 3 years using the app
Growave replied August 22, 2024

Hi Team at The Keto Collective,

Thank you so much for your glowing review! 🌟 We're thrilled to hear that you had such a positive experience with our support team. It’s wonderful to know that the customizations were exactly what you needed.

Your recommendation means the world to us, and we're here anytime you need further assistance. Thanks again for choosing Growave!

Best regards,
Janat
Customer Support Manager

August 20, 2024

We've been using GWave for about a year, maybe less. Their support is amazingly fast and helpful. App has been working great for us, no issues thus for on a Shopify Plus website. Thanks guys for all you do!

ProSoccer
United States
Over 1 year using the app
Growave replied August 21, 2024

Hey, ProSoccer team,

Thank you so much for taking the time to share your experience!
We're delighted to know that you're enjoying our app and the support provided by our team.🥳

Your satisfaction is our utmost priority, and we're committed to being there for you every step of the way.
If there's anything more we can do to assist you, please don't hesitate to get in touch!

​Sincerely,
Anna from the Growave Support team.

August 14, 2024

Excellent Customer Service!, The Service Team is very responsive to inquiries submitted and thorough/timely with the completion. The Growave tool has been very helpful for our company. Highly recommended!

Hattaché Beauty & Lifestyle Goods
United States
Over 4 years using the app
Growave replied August 15, 2024

Dear team at Hattaché Beauty & Lifestyle Goods,

Thank you so much for your wonderful review! 🌟 We're glad to hear that our team has met your expectations, and we're pleased that Growave has been beneficial for your business. Your recommendation means a lot to us, and we're here to support you whenever you need it. Thanks for being a part of the Growave community!

Best regards,
Anna from the Growave Support team.

July 22, 2024

Tech support is always there to help. Fast response and very friendly.

Atmosphera
Canada
Over 2 years using the app
Growave replied July 23, 2024

Hey, Atmosphera team,

Thank you so much for your 5-star review!
We're happy to hear that you had a great experience with our tech support team.
Delivering excellent service is our top priority!

​If you ever have more questions or need assistance, feel free to reach out, we are always here for you 🫶😊

Anna,
Customer Support Manager

July 9, 2024

I wanted to express my appreciation for the exceptionally quick support you provided. Your team not only understood my request for changes promptly but also implemented them swiftly and accurately. I'm thoroughly impressed with your service and would highly recommend others to use your services.

Lashesbyrk
Australia
5 months using the app
Growave replied July 10, 2024

Dear Amit and the team at LASHES BY RK,

Thank you so much for your stellar review! 🌟 We're thrilled to hear that our quick and accurate support hit the mark. Your kind words are like a burst of sunshine on a cloudy day for our team.
Providing excellent support is our top priority, and we are delighted to see your satisfaction with our work. Feel free to reach out anytime – we're just a message away!

Ayana,
Customer Support Manager

July 3, 2024

Absolutely amazing!! I contacted their help because I wanted to change how some of the features were displaying and wanted to add some more into the site. They helped me do everything and it was an extremely smooth process. Highly recommend them and their service.

Ashlyn's Diy Drip
Australia
8 months using the app
Growave replied July 5, 2024

Hi, the team at Ashlyn's Diy Drip,

Thank you so much for your kind words! We're thrilled to hear that you had a smooth experience and that we could assist you with your customization needs.
Your recommendation means a lot to us 😇!

If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Masha
Growave Support team

July 4, 2024

Great customer service - very responsive and always helpful!

Calla Shoes
United Kingdom
Over 3 years using the app
Growave replied July 5, 2024

Dear Calla Shoes Team 🥰,

We wanted to extend our heartfelt thanks for taking the time to leave a 5-star review!
Your feedback means a lot to us and helps us continue to improve our products and services.
We're thrilled to hear that you had a positive experience and that our product met your expectations.

If you have any further comments or suggestions, please don't hesitate to share. We're always here to listen and assist.

Thank you once again for your support!

Best regards,
Kani
Growave Support Team

June 10, 2024

Growave is crucial for our Shopify store, enhancing user experience with its friendly interface and robust features. The support team is fantastic. Big thumbs up to Growave!

Sony World - Qatar
Qatar
About 6 hours using the app
Growave replied June 11, 2024

Dear team at Sony World - Qatar✨,

Thank you so much for your wonderful 5-star review! 🌟 We're thrilled to hear that you had a great experience with our app. Your feedback motivates us to keep improving and providing the best service possible.

Thank you for choosing Growave! If you have any suggestions or need assistance, please don't hesitate to reach out. We're always here to help!

Best regards,
Begi from the Growave Support team.