Growave: Loyalty & Wishlist

Growave: Loyalty & Wishlist

Reviews (1,289)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an all‑in‑one customer engagement tool combining loyalty, reviews, wishlists, referrals, and VIP tiers. They report higher repeat purchases, conversions, and trust, with flexible loyalty rules and customizable widgets. Setup, migration, and daily use are described as smooth, with reliable performance and helpful for both online and in‑store. Support is frequently praised as fast, proactive, and willing to handle customizations and complex migrations.

December 11, 2024

Excellent support from Janat. I had an inquiry, and she responded immediately with a custom video showing me exactly what I needed!

MoonlightMakers
United States
Over 4 years using the app
Growave replied December 12, 2024

Hi, dear team at MoonlightMakers,

Thank you so much for your amazing review! 😊 I’m thrilled to hear that the video was helpful. It’s always a pleasure to assist you, and I’m here whenever you need further support.
Your kind feedback means the world to me, and I look forward to helping you again in the future! ♥️

Best regards,
Janat
​Customer Support Manager

November 29, 2024

Growave's dedication to making everything work perfectly and fast is one of many appreciated things that make them a great partner. 

Awesome service and great web developers make the dream work.

Brûlerie du Quai
Canada
Over 3 years using the app
Growave replied November 30, 2024

Hi the team at Brûlerie du Quai,

Thank you for sharing your fantastic 5-star review! We're happy to hear that you're finding our app's functions a valuable all-in-one solution for your needs. 🙏🥰

Your kind words about our customer service team have made our day! We're committed to providing top-notch support and ensuring a seamless experience for our users. It's wonderful to know that you found our team incredibly helpful and responsive.

Your support means a lot to us, and we're grateful for the opportunity to serve you. If you ever have more questions or need further assistance, please don't hesitate to reach out. 💗

Janat,
Customer Support Manager

November 22, 2024

It is early days but, so far, the experience with Growave has been excellent.
Their team are friendly, knowledgeable and quick to respond.
They have worked very hard to help me get Growave installed and running the way I want it to.
I highly recommend them

We Are Fair Trade Ltd
United Kingdom
11 days using the app
Growave replied November 23, 2024

Dear We Are Fair Trade Ltd team,

Thank you so much for your kind feedback! We’re thrilled to hear that we’ve been able to meet your expectations. It’s a pleasure for our team to assist you and ensure everything runs smoothly, so knowing our efforts are making a difference means a lot to us. 🤗💕

We truly appreciate your recommendation and are excited to continue supporting you every step of the way. If you ever have any questions or need help, we’re always here for you.
Thanks again for choosing Growave — we can’t wait for more great moments ahead! 🌟

Warmest regards,
Customer Support Team

October 23, 2024

I recently reached out to the Growave support team with a problem I was having. Jannat was incredibly helpful and efficient in resolving my issue. Her enthusiasm and positive attitude made the entire process a breeze. I'm truly impressed with the quality of support I received from Jannat and Growave. Thank you!

HANNAH CANVAS
Canada
Almost 4 years using the app
Growave replied October 24, 2024

Dear Tran Thao Van and the team at HANNAH CANVAS,

Thank you so much for the awesome 5-star review! 💕
It was a pleasure working with you, and I’m so happy I could help resolve your issue smoothly! Your kind words truly made my day. 😊 At Growave, we always strive to make sure every experience is seamless and positive, so I'm thrilled to hear that came through!

If you ever need anything else, don’t hesitate to reach out. We're always here for you! 💙

Janat,
​Customer Support manager

October 13, 2024

We launched Growave just over a week ago and couldn’t be happier with the experience so far! The customer service has been outstanding—any issues we encountered were promptly addressed, and the team has been incredibly supportive. Highly recommend.

Antioxi
United Kingdom
27 days using the app
Growave replied October 15, 2024

Dear Antioxi Team,

​Thank you so much for your kind and thoughtful feedback! We’re beyond happy to hear that your experience with Growave has been such a positive one. Knowing that our customer service has been there for you when needed really warms our hearts—we’re truly committed to making sure you feel supported every step of the way.

Your recommendation means so much to us, and we’re grateful to have earned your trust. If there’s ever anything more we can do, please don’t hesitate to reach out. We’re always here for you.

Thank you again for your support and kind words!

Best wishes,
Customer Support Team

October 11, 2024

This app has lot of features, support is top notch!! They help beyond expectations.

Kitchen Switchen
United States
Over 1 year using the app
Growave replied October 12, 2024

Dear team at Kitchen Switchen,

Thank you so much for your wonderful feedback! We're truly delighted to hear that you've been enjoying the features of Growave and that we were able to provide exceptional service. Your impression means the world to us, and it’s incredibly rewarding knowing we’re making a positive impact! 🥰

If there's anything else we can assist with or if you have any suggestions, please don’t hesitate to reach out.

Wishing you continued success and lots of joy with the app!
We will always be here to support you, dedicated to helping advance your thriving business. 🌟

Warmest regards,
Saule
Customer Support Manager

October 8, 2024

Customer support is excellent and the product has been working well. It is great that it has so many features in one app. Excellent addition to our web and in-store experience.

Clean Beauty Market
Australia
About 1 month using the app
Growave replied October 10, 2024

Dear team at Clean Beauty Market✨,

Thank you so much for the amazing review💖! We're thrilled to hear that our app is enhancing your experience. It’s great to know that you're enjoying the variety of features, and we're especially happy to hear that our customer support has been helpful. If you ever need anything, we're always here to assist!

Thanks again for your support! 😊

Best regards,
Begi from the Growave Support team.

Edited October 11, 2024

Superb app and excellent, understanding support team. Highly recommended and brilliant for increasing customer loyalty.

Ethical Nutrition
United Kingdom
About 2 years using the app
Growave replied October 10, 2024

Dear team at Susanna Falken Jewellery🌺,

Your kind words about our app and support team are really appreciated💕. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again!

Thanks for choosing us🙏🏻!

Ainura,
Customer Support Manager

September 11, 2024

They responded to my issue so quickly and have been so incredibly helpful!

Body Science
Canada
4 months using the app
Growave replied September 12, 2024

Dear team at Body Science,

Thank you so much for your fantastic review! 💕

We're thrilled to hear that our team was able to assist you quickly and effectively. We're always here and happy to help whenever you need us – your success is our top priority! ✨😊

Kind Regards,
Saule
Customer Support Manager

September 8, 2024

Great service is vital for me as I am not techy. I need friendly help to get apps running and questions answered. I also was able to condense numerous apps into just this one making things more seamless in operating my website.

Maison Khloe
Canada
About 4 hours using the app
Growave replied September 10, 2024

Hey Maison Khloe,

Thank you so much for your kind words!

We’re thrilled to hear that our service has made things easier for you. We understand that not everyone is tech-savvy, so providing friendly, helpful support is always our priority.
It’s great to know that consolidating your apps into one has made your website operations more seamless.
If you ever have more questions or need further assistance, don’t hesitate to reach out. We’re always here to help!

Best wishes,
Anna
Growave Support Team