Growave: Loyalty & Wishlist

Growave: Loyalty & Wishlist

Reviews (1,289)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an all‑in‑one customer engagement tool combining loyalty, reviews, wishlists, referrals, and VIP tiers. They report higher repeat purchases, conversions, and trust, with flexible loyalty rules and customizable widgets. Setup, migration, and daily use are described as smooth, with reliable performance and helpful for both online and in‑store. Support is frequently praised as fast, proactive, and willing to handle customizations and complex migrations.

February 7, 2025

Great app. Great tech support. They stayed on the chat with me over an hour and helped me with some back-end issues I could not figure out on my own. Thanks again. For the help.

Sonnier Beauty Supply
United States
About 1 year using the app
Growave replied February 8, 2025

Hey, the team at Sonnier Beauty Supply!

Wow, thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience. It’s great to hear that our team could assist you with your back-end issues and provide the support you need.

We’re always here to help, so if you ever have any more questions or need further assistance, don’t hesitate to reach out. Thanks again for your kind words—it means a lot to us!

Wishing you all the best,
The Customer Support Team

January 29, 2025

Love using Growave, very user friendly. Customer service is top notch. The few times I have had to reach out, they respond that same day and have always been able to assist me. As a business owner, we need prompt responses.

Be Queen. Clothing
United States
5 months using the app
Growave replied January 30, 2025

Dear team at Be Queen. Clothing,

Thank you so much for your kind words and for taking the time to share your experience with Growave! 🙌

We are happy to hear that you find our platform easy to use and that our customer service has met your expectations. Providing timely and efficient support is one of our top priorities.

Your feedback truly means a lot to us, and we’re grateful for the opportunity to support your business. If you ever have any questions or need further assistance, please don’t hesitate to reach out—we’re always happy to help!

Wishing you continued success, and thank you for being a valued Growave user! 💙

Warmest regards,
Customer Support Team

January 22, 2025

I'm just starting to use the app again. Although I'm not happy about the massive price increase, I'm willing to try it.

Jaganat from their support team spent time with me setting up the app. She was very knowledgeable, helpful, and patient with all of my questions. Thank you, Jaganat!!!

BRETT LAUREN
United States
Almost 4 years using the app
Growave replied January 23, 2025

Dear Brett,

Thank you for taking the time to share your experience with us!

We truly understand your concerns regarding the price changes, and we greatly appreciate your willingness to continue exploring our app. It means so much to us that you’re open to discovering the value it can bring to your business. 🙏

We’re delighted to hear that our support manager was able to provide you with such outstanding assistance. It’s always our goal to ensure that our customers feel confident and well-supported throughout their journey with us. Knowing that we could make your experience a positive one truly means a lot to us.

If you have any additional questions or need further assistance, please don’t hesitate to let us know. Our team is always here to guide you and ensure everything runs smoothly. 🙌

Your satisfaction is our top priority, and we’re committed to providing you with the best possible experience every step of the way.

Thank you again for your kind words and for choosing Growave! 🌊

Warmest regards,
Customer Support Team

January 21, 2025

A wonderful loyalty app, easy to set up and the customer service is also very responsive and helpful. Recommend!

Vplab Nutrition
Latvia
15 days using the app
Growave replied January 22, 2025

​Hello Vplab Nutrition team!

Thank you for your feedback on our app and 5-star review!

We’re thrilled to see that you really like our app! Your rating is very important to us, and we strive to improve it every day, bringing you new features to enjoy. Let’s grow together!
Thank you so much for choosing us!

Kind regards,
Customer support team

January 21, 2025

Thank you for the extremely fast update and technical support. You guys are great! Thanks Yzat!

Hammer Nutrition CEE
Hungary
12 months using the app
Growave replied January 22, 2025

Dear team at Hammer Nutrition CEE,

Thank you so much for your kind feedback! We're glad to hear that you were pleased with the technical support provided. 🤩
Delivering timely and efficient service is something we prioritize, so it’s fantastic to know that we were able to meet your needs.

Your words mean a lot to us, and we’ll be sure to share your appreciation with Yzat and the rest of the team. It’s always rewarding to hear that we’ve made a positive impact on your experience.

We’re committed to supporting you throughout your journey, so if you ever need further assistance or have any questions in the future, please don’t hesitate to reach out. We're always here to help!

Thank you again for being such a valued part of the Growave community. We look forward to continuing to support your success! 🌟

Wishing you all the best,
Customer Support Team

January 20, 2025

Great Customer service! Very accommodating to my needs and super responsive.

Lolo - Modern Mexican Mercadito
United States
Over 2 years using the app
Growave replied January 21, 2025

Dear team at Lolo - Modern Mexican Mercadito 🥰!

Thank you for taking the time to share your feedback with us! We’re delighted to hear that you had a positive experience with our customer service. Providing prompt and accommodating support to our valued customers like you is always our top priority.

If there’s anything further we can assist you with or if you have any additional feedback, please don’t hesitate to reach out. We’re always here to help!

Thank you for choosing Growave 🌊.

Best regards,
Customer Support Team

January 15, 2025

Janat helped me with my enquiry.
I was supported and my issue resolved!

Love the app and love the support.

Ethical House
United Kingdom
Over 1 year using the app
Growave replied January 16, 2025

Dear Faith,

Thank you so much for your wonderful feedback! I'm absolutely delighted to hear that you were happy with the support. It’s always a pleasure to assist, and I'm thrilled that you love the app!

If you have any questions in the future or need any further assistance, please don’t hesitate to reach out, we are here to help! 😊

Best wishes,
Janat
Customer Support Manager

January 9, 2025

Truly Appreciate the migration support manager and tech team!

We were having issues with legacy version but they made the migration so easy and quick! Super nice and fast :)

They also made custom changes for our membership page links and it's flawless. Thank you so much Maryam and her tech team!

elago
United States
Over 2 years using the app
Growave replied January 10, 2025

Dear Younghoo at the Elago team,

Thank you so much for your kind words! We’re thrilled to hear that the migration process went smoothly and quickly. We always strive to make these transitions as seamless as possible, and we’re so glad our team was able to assist you with the process. 🙌

Rest assured, we will pass along your heartfelt thanks to Maryam and our tech specialists. They will be so pleased to know their efforts have made such a positive impact. 🤗

We’re always happy to help with any further adjustments to ensure everything looks perfect and aligns beautifully with your brand. If you need any additional support or have further requests, please don’t hesitate to reach out. We’re here to ensure everything continues to run effortlessly and to your satisfaction.

Thank you again for your trust and appreciation. It’s truly a pleasure working with you! 💖

Warmest regards,
Customer Support Team

December 23, 2024

Very responsive and helpful with enquiries. Thank you to Janat for helping me fix an issue!

Oscha Slings
United Kingdom
Over 2 years using the app
Growave replied December 24, 2024

Hi Louise and the team at Oscha Slings,

Thank you so much for sharing your kind review! 😊 I’m thrilled I could assist you promptly. Your feedback truly means the world to us and inspires our team to continue delivering exceptional support.

I look forward to providing more assistance as our collaboration grows. 💕

Best wishes,
Janat
Customer Support Manager

December 18, 2024

Good app! The customer service reply to me & solve my issue very fast!

cofoglobal
United States
2 months using the app
Growave replied December 19, 2024

Hey, the team at COFOGLOBAL and Tony,

Thank you so much for your kind words and positive feedback! 😊 We’re thrilled to hear that you found our app helpful and that our customer service team was able to resolve your issue quickly. Providing prompt and efficient support is our top priority, and it’s always rewarding to know we’ve made a positive impact 🫶🏻.

If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here for you! 💙

Best regards,
Customer Support Team