Growave: Loyalty & Wishlist

Growave: Loyalty & Wishlist

Reviews (1,290)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an all‑in‑one customer engagement tool combining loyalty, reviews, wishlists, referrals, and VIP tiers. They report higher repeat purchases, conversions, and trust, with flexible loyalty rules and customizable widgets. Setup, migration, and daily use are described as smooth, with reliable performance and helpful for both online and in‑store. Support is frequently praised as fast, proactive, and willing to handle customizations and complex migrations.

March 18, 2025

Very helpful customer service team and good features.
Thank you for always handling our requests so professionally!

Mondays Made
Singapore
4 months using the app
Growave replied March 19, 2025

Dear team at Mondays Made,

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with our team. 🙌

Providing a seamless and professional experience for our customers is our highest priority, and your kind feedback reassures us that we are meeting that goal.
Should you ever need any further assistance or have any suggestions on how we can make your experience even better, please don’t hesitate to reach out. We’re always happy to help!

Wishing your business continued growth and success. 🌟

Best regards,
Growave Support Team

March 13, 2025

App has all of the functionality that you will need. Easy setup, the support team is always there for you if you need any customizations or help.

Rossi.lt
Lithuania
18 days using the app
Growave replied March 14, 2025

Hello Rossi.lt Team,

Thank you so much for the fantastic 5-star review! 🌟

We’re so happy to hear that the app has everything you need and that the setup was easy. Our support team is always here to help, so feel free to reach out anytime. We really appreciate your kind words!

Best regards,
Growave Support Team

March 6, 2025

The support for this app is fantastic. there are def some customizations we needed, but the communication and turnaround was superb. The app is great and super robust. Highly recommend!!!!

Spectrum Boutique
United States
6 months using the app
Growave replied March 7, 2025

Hello Spectrum Boutique team,

Thank you so much for your wonderful feedback!
We're happy that you find Growave flexible and that our customer support team meets your expectations. Your kind words mean the world to us!

If you have any questions or suggestions, feel free to reach out—we’re always here to help! ✨

Best regards,
The Growave Team

March 6, 2025

I uninstalled but was charged $125? It said if I uninstalled I wouldn't be charged.

RunnersWorld Tulsa
United States
23 minutes using the app
Growave replied March 7, 2025

Dear team at RunnersWorld Tulsa,

Thank you for reaching out and for bringing this to our attention.
We completely understand how concerning this situation must be, and I want to assure you that we are here to help resolve this as quickly as possible.

We have just sent you an email with further details on the next steps. To help our management team investigate the charge and find a solution for you, we kindly ask that you share a screenshot of the invoice.
Once we receive it, we will review the matter promptly and work towards a resolution.

Please know that your satisfaction is very important to us, and we truly appreciate the opportunity to assist you.
We'll be looking forward to your reply and will do our best to ensure everything is taken care of smoothly. 🙏

If you have any further questions in the meantime, please don’t hesitate to let us know. We are always here to assist!

Best regards,
Growave Support Team

March 6, 2025

This application offers exceptional value and is truly remarkable.

Furthermore, the Growave Customer Support member Joomart provided excellent assistance. It is astonishing to witness the level of technical expertise possessed by their customer support representatives. Overall, this application is truly exceptional.

High Street Shoppe
Canada
11 months using the app
Growave replied March 7, 2025

Dear High Street Shoppe team,

Thank you so much for your wonderful feedback! It truly means a lot to us to hear that you find Growave valuable and that our platform has made a positive impact on your business. 🌟

We always strive to provide not only powerful features but also exceptional customer support. It’s incredibly rewarding to know that our team was able to assist you effectively and leave a great impression. Ensuring that our customers feel supported and confident in using Growave is our top priority.

Your kind words inspire us to keep improving and delivering the best possible experience.
If you ever need any assistance or have any questions, please don’t hesitate to reach out—we’re always happy to help! 💙

Wishing you continued success,
Growave Support Team

February 20, 2025

Very flexible app with absolutely excellent customer service.

SNOAP
United Kingdom
11 months using the app
Growave replied February 21, 2025

Hi SNOAP team,

Thank you so much for your amazing feedback! 😊

We’re thrilled to hear that you find Growave flexible and that our customer service meets your expectations. Your support truly means a lot to us!

If you ever have any questions or suggestions, please don’t hesitate to reach out - we’re always happy to help! ✨

Best regards,
The Growave Team

February 19, 2025

The Customer Service Team is extremely helpful, fast, and kind!

The Bookish Shop
United States
About 5 years using the app
Growave replied February 20, 2025

Dear team at the Bookish Shop,

Thank you so much for your kind words! We truly appreciate your feedback and are happy to hear that our Customer Service Team was able to assist you quickly and with care. 🙌

Providing outstanding service is our top priority, and it’s wonderful to know that we met your expectations.

If you ever need further assistance, please don’t hesitate to reach out—we’re always happy to help!

Wishing you continued success! 🌟💙

Kind regards,
Growave Support Team

February 18, 2025

Very responsive, great customer service! Thanks Growave team.

DIA AND CO.
United States
2 months using the app
Growave replied February 19, 2025

Hello DIA AND CO team,

Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our customer service.

If you ever need anything, we're always here to help! 🚀💙

Best regards,
Janat
​Growave Support Team

February 14, 2025

Really proffesional team behind the app. Functionality is awesome, updates are constant, guys are keeping up with the trends. I sincerely recommend this app to everyone who want to take their stores to the next level. That's easy with this app.

Ambient Lounge
Sweden
Over 5 years using the app
Growave replied February 15, 2025

Hi Ambient Lounge team,

Thank you so much for your kind words and for sharing your experience! ✨

We're thrilled to hear that you’re enjoying the app’s functionality and continuous updates. Our team is dedicated to staying ahead of industry trends to ensure you always have the best tools to grow your store.

Your recommendation means a lot to us, and we truly appreciate your support. If you ever need any assistance or have suggestions, we’re always here to help!

Wishing you continued success! 🙌

Kind regards,
Growave Support Team

February 10, 2025

Growave support is incredibly responsive and helpful. The app itself is wonderful and I love that I can offer my customers rewards and wishlist capabilities on a small store budget

Persephone's Hearth
United States
Over 1 year using the app
Growave replied February 11, 2025

Hello, team at Persephone's Hearth,

We truly appreciate your kind words and your support! 😍
It’s always a pleasure to help, and we’re so glad Growave is bringing value to your store.
If you ever need anything, don’t hesitate to reach out—we’re always here for you💫

Kind regards,
Janat
Customer Support Team