Growave: Loyalty & Wishlist

Growave: Loyalty & Wishlist

Reviews (1,290)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an all‑in‑one customer engagement tool combining loyalty, reviews, wishlists, referrals, and VIP tiers. They report higher repeat purchases, conversions, and trust, with flexible loyalty rules and customizable widgets. Setup, migration, and daily use are described as smooth, with reliable performance and helpful for both online and in‑store. Support is frequently praised as fast, proactive, and willing to handle customizations and complex migrations.

August 20, 2020

the best service i had on an apps , thank you very much Tattu Kachieva to help me with my mobile menu bug :)

SexyMenUnderwear.com
Canada
3 months using the app
Growave replied August 25, 2020

Thanks for an incredible review!

Glad that you are happy with the customer service. We will make sure to pass your praise to Tattu! 😊

Edited August 26, 2020

Wanted to pause the use of the app by using the backup of my theme. They then proceeded to install the app on the backup of my theme without asking.

Update: they contacted me and resolved the issue. I am giving 3 stars because I still think it's super weird they assume it's okay to add the app code in someone's backup theme without asking

CareScent
Netherlands
About 23 hours using the app
Growave replied August 27, 2020

Thank you for sharing your feedback! We value every merchants' feedback and take them very seriously, especially negative ones, since they always point to places that need to be improved. 🙌

First of all, we are very sorry that you had such an experience with us. We beg your pardon for making you go through it...we'd never do it for a purpose...

We totally share your opinion that it’s not okay to integrate apps into themes/theme backup without asking.
However, it's worth noting that we always ask to select the necessary theme while our merchants go through the onboarding process and Growave is integrated into the selected theme accordingly.

So please do not think that we integrated Growave into the wrong theme intentionally without your consent... We believe a terrible misunderstanding has taken a place and we are sorry about that... :'(

We put our merchants' experience and satisfaction as our priority and now we feel ashamed that we were not able to provide you with the service that you deserve...

But we never give up! We will do everything possible and impossible to make things right and bring a smile to your face! 😇
With this in mind, we have already sent you a couple of emails, and we would be very grateful if you could check your Inbox.

Sending good vibes your way and appreciate your understanding!

P.S. thank you for staying with us! 💖

August 25, 2020

The service is amazing. They help me setup what I want . Everytime i update my store theme, Tattu will contact me to help you reset the app, that's so great custom service!
We recommend to my friends!

Dairy Bridal
United States
About 2 years using the app
Growave replied August 27, 2020

Thank you so much for the lovely review! So happy you found our service helpful. Such kind words encourage us to work even harder!🌟

Indeed, we integrate our products to the requested theme, so in case of a theme change, our platform needs to be re-integrated and we are always here to take care of that for you! 😉

August 25, 2020

Great app! So far so good - awesome quick, flexible and thorough support! I strongly recommend this app for any business, it will help you grow bigger and bigger.

ChicSew
United States
About 1 year using the app
Growave replied August 27, 2020

Appreciate your praise, ChicSew! Our team is delighted to see our purpose is being fulfilled! 💖

Growave is suitable for all businesses, from newbies to the enterprise level. And regardless of the plan, we give full attention and quick response to every merchant.

We’re so excited to see your store grow and glow even bigger! 🌟

August 27, 2020

Growave gave us the opportunity to activate a complete package of features for fidelity cards on our site. The interface is intuitive and assistance is always friendly and helpful!

Korff
Italy
About 2 months using the app
Growave replied September 1, 2020

We are truly grateful and stoked by your review!😍

It’s so satisfying to see how you were able to fulfill your needs with our Rewards & Loyalty program. As you have mentioned, we offer complete package of features, and we are always open for custom changes to ensure our merchants are happy 😊

September 2, 2020

Perfect! Thank you very much for supporting me in this difficult time. Excellent service, really good!

RomanBridal
United States
Over 2 years using the app
Growave replied September 6, 2020

Hey RomanBridal, thanks for your feedback!😊
We are willing to support our customers during hard times. And as always, provide special care and attention to every request.
Thanks for being with us<3

September 2, 2020

Perfect! This app is so great to our bussiness and it is easy to use. Hope you can offer something new.

DaintyBridal
United States
Almost 2 years using the app
Growave replied September 6, 2020

Thanks for a review, DaintyBridal 👰
Glad you found our app useful. We are continuously working on improvements and exciting new projects. Please keep checking our blog and newsletter.

September 2, 2020

This app is all what you need. It’s easy to use and it has everything. The team has been incredibly helpful and very knowledgeable in all areas. They also spend a lot of time helping me more than I expected. Thank you all the team!

QueenaBridal
United States
About 2 years using the app
September 2, 2020

This app was advised to me on the forum. I am very satisfied. And many thanks to the support service)

mybestbridal
United States
Over 2 years using the app
September 2, 2020

I have been trying rewards app - for a while now until I finally decided to go with growave for its breath of features and the amazing support. The app integrates nicely with my POS as well as online shop. Did I say the support has been top notch? Highly recommended.

dbanyan
Netherlands
3 days using the app
Growave replied September 6, 2020

Dbanyan, thanks for your feedback!🌟
Our team is over the moon that you’ve been enjoying Growave.
We work hard to integrate our products smoothly and ensure perfect fit to your store. And Support team is always just an email away, should you have any questions:)

Thanks for choosing us!