Growave: Loyalty & Wishlist

Growave: Loyalty & Wishlist

Reviews (1,290)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an all‑in‑one customer engagement tool combining loyalty, reviews, wishlists, referrals, and VIP tiers. They report higher repeat purchases, conversions, and trust, with flexible loyalty rules and customizable widgets. Setup, migration, and daily use are described as smooth, with reliable performance and helpful for both online and in‑store. Support is frequently praised as fast, proactive, and willing to handle customizations and complex migrations.

September 3, 2020

Excellent developer service to make changes so it's personalize to your shop. Quick to respond. Multiple features I was looking for all in one. Some small additional features within the apps hoping to see soon. Developers very open to suggestions and feedback. Very satisfied with the app.

Roehampton Orchids
Canada
17 days using the app
Growave replied September 6, 2020

Roehampton Orchids, thank you so much for positive review🤩
We are glad you were able to cover your needs with Growave. We love making custom changes to see your vision come to life.

Our main priority is to meet requirements and exceed expectations of our customers. That being said, we are always open for suggestions and will do our best to implement them.👍

September 3, 2020

Love this app so much! It is very helpful to our bussiness and we always get some good reviews in this app and get more orders from here.

Bubble Gown
United States
About 2 years using the app
Growave replied September 6, 2020

Bubble Gown, appreciate your feedback!🙌
We are extremely proud and happy, how Growave helped you to collect more reviews and increase sales. It is our ultimate goal.

Don’t forget to check our Customer success stories to get ideas and inspiration.

September 8, 2020

The growave has given totally over delivered, we requested their assistance to instal both the review app and the wishlist app and they helped to install it in our shopify store. On top of that they assisted us with customizing the tool.

Studio Malek
Mexico
12 days using the app
Growave replied September 9, 2020

Thank you for sharing your feedback!😇
We are always happy to offer help and guidance in integrating Growave products into your store.

Also, we love to make custom changes to match your store design and make it awesome:)

September 9, 2020

Using this app for the reviews and contacting customers for review requests. The support has been perfect, you get fast responses and fast results. They're doing everything right and taking care of customers. By far the best support we've ever contacted.

Plythal Technical Gear
United States
Over 1 year using the app
Growave replied September 9, 2020

Hey, Plythal Technical Gear thanks for such a positive review!😊

We are extremely happy you’ve enjoyed our service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution. Being open and flexible for all queries is one of values.

As you’ve mentioned, Growave Reviews automatically collects reviews from customers and even from past orders with just an initial set up. We are excited to see you get use out of Reviews features :)

September 15, 2020

We've been using Growave on our online store for over three months and LOVE it. The fact that the app bundles several features together is fantastic. We have increased our sales specifically thanks to Growave, by the presence of reviews, the reward program and the emails reminders. And what about customer service: fast, efficient, friendly. WOW! Whenever I have a small problem or special request, the Growave team responds quickly and efficiently. If you want to see what the app looks like in action, you can take a look here: https://les-mauvaisesherbes.com/

Les Mauvaises Herbes
Canada
3 months using the app
Growave replied September 15, 2020

Thank you for a glowing review, Les Mauvaises Herbes! 😊
We are stoked and pumped that you are getting positive results with Growave. We stay true to our core values to make everything possible to grow your store and enhance shopping experience. So glad our efforts were reflected on you 😇

There is nothing better than happy merchants recognising and getting the intended value of Growave. As you’ve noticed, we can replace several apps at the cost of one. It is very convenient to manage all apps from a single dashboard. On top of that, all widgets on the site will look coherent and uniform. We strive to offer the most beneficial and relevant features.

Our team sincerely appreciates your feedback,because it helps us build a better customer experience. 💕

September 23, 2020

Seriously not happy with this app. I thought i was getting an all in one automatic app, as this is how it was explained to me. If someone comes in my store and makes a purchase...they get points when they check out. if someone comes in that was referred by someone else, the referrer gets points...all not true. I have a free app that already does what this offers. I don't see the point of spending so much money to get nothing extra for it. I want my IN STORE customers to get a bonus...not make myself work harder! Can i give it negative stars for false advertising?

ROTD Crafter's Corner
United States
5 days using the app
Growave replied September 24, 2020

Dear ROTD Crafter's Corner team,

First and foremost, I'd like to express our sincere apologies for not meeting your expectations with our app. Your feedback is invaluable to us, and I want to assure you that we have taken it to heart and have acted upon it.🙇‍♀️🙏

Our Reward program, in particular, has undergone significant refinements. Today, it works much more efficiently, benefiting countless businesses every day by enhancing customer engagement and loyalty. We've carefully crafted it to ensure that it not only serves its primary purpose but exceeds expectations.

Beyond the Rewards system, I'd like to highlight that our app has always been equipped with integral features such as the 'Wishlist' and 'Reviews'. The 'Wishlist' allows your customers to bookmark their desired items, enhancing user engagement, while the 'Reviews' feature provides a platform for authentic feedback, reinforcing trust and facilitating informed purchasing decisions for potential clients.

Your satisfaction is our utmost priority, and it drives our continuous efforts to refine and perfect our offerings. Know that we're consistently working to make our app the best version of itself, so it serves your business's needs seamlessly. 🥰

Warm regards,
Begaiym, Reputation Manager!

October 2, 2020

Simply Great Support. We had a few initial issues but the team was super and the support agent Tattu solved our issue. Great app and our customers love it, Thank you guys - here is to many years using it.

Probiotic.ie
Ireland
About 1 month using the app
Growave replied October 5, 2020

Thank you so much for your kind words, Probiotic.ie. It’s always a pleasure to assist such kind and supportive customers like you! 💞

We hope for further fruitful cooperation with you and your team. Hopefully, here is to many years to come! 😊

October 2, 2020

Amazing app that provides exactly what I need as far as wishlist and social login capabilities for my website. Customer service was fast and helpful. Would definitely recommend to anyone!

Jakarta Carpets
Indonesia
About 2 months using the app
Growave replied October 5, 2020

Jakarta Carpets, it feels so rewarding to receive such a sweet review from you! 😇

We are so happy to see that our customer service satisfied your expectations. Thank you too for your support!

October 5, 2020

The team at Growave has been absolutely amazing answering all my questions and helping me to make their platform work alongside my storefront. I use the app for the reward points system, it is very versatile and customizable! I definitely recommend this app if your looking for a way to give your customers rewards and discounts.

ZJoxaCo
Canada
About 2 months using the app
Growave replied October 8, 2020

Thank you for writing this beautiful review, ZJoxaCo! 😊

Seeing that you had a 5-star experience is the best thing we could hope for!
Every customer and every shop is unique and we always strive to find an individual approach to each one, making sure that our platform will work alongside the store and suit it perfectly.

Happy to see that you are taking the most of our Loyalty & Rewards program and hope that your customers are enjoying their points and discounts too! 💖

October 6, 2020

I added the app just a week ago, just for the whichlist.
Not only it's working great, the support team help me within minutes for any of my questions (I am not a tech savvy).
I will certainly upgrade to use the back in stocks.

Elmar
Israel
6 days using the app
Growave replied October 7, 2020

We are incredibly grateful that you took the time out to leave us a 5-star review!

It is absolutely not necessary to be a tech-savvy or to have any coding skills - our support & development team is always here to guide you through all the steps or even to get everything done on our end for you. :)

So happy to see our Wishlists fitting perfectly in your store and cannot wait for you to upgrade to unlock more options and to get the most of this feature!