Growave: Loyalty & Wishlist

Growave: Loyalty & Wishlist

Reviews (1,289)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an all‑in‑one customer engagement tool combining loyalty, reviews, wishlists, referrals, and VIP tiers. They report higher repeat purchases, conversions, and trust, with flexible loyalty rules and customizable widgets. Setup, migration, and daily use are described as smooth, with reliable performance and helpful for both online and in‑store. Support is frequently praised as fast, proactive, and willing to handle customizations and complex migrations.

March 31, 2021

Everytime I have a question or need help to improve my shop, Growave is there to help me. Tattu always reponds fast and her work is perfect, she helped me with my reviews and I love working with her! The support center is really awsome!

Namasty
Canada
9 months using the app
Growave replied March 31, 2021

Hiya 😍!

The words will fail to express our gratitude towards you team at Namasty,

You have been always cooperative and amazingly patient and it was only our pleasure to fulfill your requirements. We highly value your feedback and would love to let you know that we are always there for you.

It is true that we only get motivated by these insightful reviews, thank you so much for that 😇.

Aspire to serve you in an excellent manner every single day!

March 31, 2021

Tattu is beyond amazing so is this APP! They went above and boyond even fixed a issue in my admin panel and no cost to me! I have already upgraded my plan and Also With this only being my 2nd day with the Referral program active.. i am already seeing Sales from it! Cant thank you enough.

Sparkly MeMaw LLC
United States
8 days using the app
Growave replied April 2, 2021

We are so thankful to you team at Sparkly MeMaw LLC 🤗,

We are more than grateful for your kind words and generosity.
Here at Growave we have made customer satisfaction our top priority, and we appreciate all of our customers. We are delighted to learn about the achievement of your company because of our app.

We strongly hope to see more glorious years ahead of us🎊🥳.

March 31, 2021

I've had this app installed for about a week and so far, it's been great. It was easy to set up everything and I love the new rewards program. The responsiveness of their customer support is outstanding and they already helped me with a bunch of small but vital actions I couldn't make work correctly myself. Within minutes of activating it, a visitor set up an account! thanks for a great app!

Wall of the Wild
United States
1 day using the app
Growave replied April 2, 2021

We can say nothing but "wow", woooow thank you very much for leaving so thoughtful review team at Wall of the Wild🥳,

Our focus is to serve your requirements with our features and assistance. And we would love to send us our appreciation for granting us the chance to show our potential. It was a joy serving you. Thanks for being our customer❤️.

We hope for fruitful cooperation in the future.

April 3, 2021

App was ok but had to delete because it conflicted with our slide cart drawer app and caused our mobile site to freeze up/become unusable. Once I deleted Growave our mobile site started working properly again. Probably wouldn't have been an issue if not for our slide cart drawer. I also wish they had lower tiers for paying for certain features, such as email reminders/emailing the wish list. I would pay $5-10 for that, but I didn't want to pay $30/month for additional features that we wouldn't have used.

Betty's Promos Plus, LLC
United States
4 days using the app
Growave replied April 9, 2021

Hi team at Betty's Promos Plus LLC,

Thank you so much for taking your time to leave us a review and let us know regarding your experience ❤️.

We wanted to let you know how sorry we are for this unpleasant situation🥺.

Here at Growave, we pride ourselves on our excellent customer service and all-in-one marketing platform. And in this instance, we clearly dropped the ball💔. We sincerely apologize for this incident.

We are eager to make things right and ready to go the extra mile to make it up. Also, we have reached out to you personally last 3 days by email and calling your phone number to touch bases. We would highly appreciate it if you get back to us by hitting the Live Chat button on our website or replying to our email (support@growave.io) or we can jump on a call to discuss this further🙏🏻.

Also, it's worth noting that Growave can easily replace several third-party apps. Our team works very hard to justify this price point. We are totally invested in seeing you as our beloved customer back and ready to provide you extended Free Trial on our Growth plan and also give you a special discounted fee further.

April 6, 2021

We are about to launch this on our official store, however, before launch we have to make sure everything works as it should. So far, Growave has been nothing but supportive in helping us. Highly recommend giving them a go. Currently the best customisable Loyalty Program on Shopify.

FREDDY Dev Store
Australia
9 months using the app
Growave replied April 6, 2021

Hello team at FREDDY Dev Store🥰,

First of all, thank you so much for your time for leaving an invaluable review. Every word means the world to us. We are here to provide and hand of assistance and guide if needed.

Also, we would like to express our gratitude for choosing us and putting trust in us. It is such an honor to work for your store. We will go above and beyond to live up to the expectations💎.

We strongly believe that together we will reach astonishing results and we will do all the best on our part🙏🏻.

April 13, 2021

This app is great in so many ways. But what I'm most satisfied with is the responsiveness of their customer support, I have had help from Tina and she has provided me with outstanding help and with a very quick response. I absolutely recommend!!

La Comet
Spain
Over 1 year using the app
Growave replied April 15, 2021

Hi, dearest team at La Comet,

Aaawwww this is soooo touching🥰.
Thank you so much for putting warmth in our hearts and confidence in what we do by your wonderful review. We are so delighted to receive such a compliment. Sending these good vibes your way too💫.

Our whole team is grinning from ear to ear especially Tina😁, thanks a lot for making our day.

Be always informed that we are only one email away💌 if you need our further assistance.

April 22, 2021

Growave is fantastic and we installed it because it is so much more than a loyalty app! It's super easy to use and whenever you feel suck the customer service is phenomenal. Tina and Tattu are our go to most of the time and they are brilliant... Everyone is honestly! So nice as well to recognise who it is you're talking to, really feels like they are taking good care of you. We are recommending this app far and wide. Waiting on some cool new integration too which is a bonus!

Sable Boutique
New Zealand
About 2 months using the app
Growave replied April 27, 2021

Greetings of the day team at Sable Boutique,

What a wonderful review. Thank you sooo much for it. We truly appreciate you and your kindest words. 😍🙏🏻

It is more than a pleasure to support such a sweet client like you. 😊 And yes, we always try to be as effective as possible and provide you with the most useful features. However, from day one, our intention is to make clients like you feel our care (like tons of soft hugs!), and the fact that you feel it is beyond every praise for us.

From our side, we promise to keep providing you with the support that you deserve, and stay tuned for the upcoming goodies😇!

April 22, 2021

The growave team was fast and responsive to our request to amend how the reward buttons looked liked in our website. Keep up the good work!

Craftiviti
Malaysia
About 1 month using the app
Growave replied April 27, 2021

How YOU doin', Craftiviti team?🤩

Terima Kasih for leaving a review!🙏🏻 We want you to know how much we value your words and the fact that you're enjoying your journey with us is aweesommmee!

One of the most important things for us is to help our clients adjust our widgets to the amazing style of their brands. And we're happy that you're one of them. Working with you is nothing but joy. 💞

We will try our best to keep assisting you on your way to success. Cheers to many years together!⭐🍇

April 29, 2021

For the moment I only used Wishlist and Reviews but it's work fine. Well integrated and customer service is really good thanks to Tattu. This app is regrouping 5-6 apps in one, very useful.

Metaluna Store
France
11 days using the app
Growave replied April 30, 2021

Good day Metaluna Store team,

Merci beaucoup for leaving us such an amazing review!🤗

Here at Growave we have a lot of movie fanatics, so it is a special gift for us to have a client like you. Please keep doing what you do, and we will be happy to assist you all along and provide you with the most efficient service. ❤️💎

I think this is the beginning of a beautiful partnership!

April 30, 2021

We had a great experience with this app so far, helping us integrate a Rewards scheme, Instagram Shop, Social Login and a Reviews section. It was able to help us introduce a loyalty scheme, as well as replace at least three other apps doing the same job. The Growave team were exceptionally helpful with all my requests, and were more than happy to work with us to bring the app to exactly what our business required. We will be monitoring how the app performs, but so far we are very happy with this app and will be using it for the foreseeable future on our store.

The Ring Shop
United Kingdom
16 days using the app
Growave replied May 3, 2021

The Ring Shop team,

Howdy? :)

Please accept our gratitude for your beautiful review! 😻 😻 😻

We are so happy that you decided to try all our features and let us help you in setting everything up and running. We are sure that you will be able to see our full potential and reap the benefits in the nearest future. From our side, we promise to keep contributing to your growth.

We swears, to serve the master of the Precious. We will swear on… on the Precious! 😄