Growave: Loyalty & Wishlist

Growave: Loyalty & Wishlist

Reviews (1,288)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an all‑in‑one customer engagement tool combining loyalty, reviews, wishlists, referrals, and VIP tiers. They report higher repeat purchases, conversions, and trust, with flexible loyalty rules and customizable widgets. Setup, migration, and daily use are described as smooth, with reliable performance and helpful for both online and in‑store. Support is frequently praised as fast, proactive, and willing to handle customizations and complex migrations.

November 15, 2021

The app is super helpful. Its' wishlist and review functions help our company quite a lot. They offer great UIs and strong stability. Except for their provided functions, I have to shout out to their customer service and engineer teams. In my journey of cooperation with them, they helped us with tons of things at amazing speeds. They are one of the reasons why our company can grow so fast.

Taelor.Style
United States
About 1 year using the app
Growave replied November 16, 2021

Hi, Taelor.Style Team🤗

We are incredibly grateful that you took the time out to leave us a 5-Star review. And on behalf of us all at Growave, I would like to thank you for sharing this great review about your store! We are thrilled that you enjoyed your experience with us✨

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve and improve the app as well so it helps to grow your business as much as possible💙

We look forward to serving you for many years to come!

November 15, 2021

With my sites design (Streamline), we wanted to go with the cleanest possible mobile look. Anything with a pop up widget was out of the question. This left me with Loyalty Lion, or Growave for options in terms of a loyalty points app that can be embedded in its own dedicated page or menu. The app runs completely off site, and doesn't install any code. I had many design changes that needed to be done, including the color change of almost every bit of text and background in the program. I could have done this myself, if it had been on the Shopify side. However I was able to reached out to the team and they promptly made all of the required changes, pretty much the same day. They absolutely didn't have to do any of that, based on the low price the app. For a fraction of the price of the other major loyalty point apps, you get an awesome, rewards, reviews, wishlist, and social login app, all baked into one, for a very low monthly fee (based on order volume). For the price, the quality of the app and the team backing it are unbeatable. Highly recommended, and I will be a customer for life as our store grows. Thanks so much Growave!

Resynate
United States
4 days using the app
Growave replied November 17, 2021

Dear Resynate Team 💙💙💙

Thanks for the awesome review! 😍 We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you 👍.

You really left us a balanced and fair review! I'm glad you felt the design changes were well done. It's something we've worked on and we're pleased our efforts resonated with you 🙌.

We appreciate your kind words and professional demeanor and look forward to seeing more of your work in the future 💖.

Wishing you wonderful business prosperity 🎈.

November 15, 2021

amazing app and amazing customer service. response time is so quick and they are always able to fix any issue we come across (which to note hasn't been many at all).

zoe kratzmann
Australia
About 1 month using the app
Growave replied November 17, 2021

Dear team at Zoe Kratzmann🤗,

We can’t thank you enough for the kind words about our team and our app. Your review means a lot to us and lets us know we’re on the right track🥰 !

Seeing that you had a 5-Star experience is the best thing we could hope for! We love hearing from our customers and we’re always looking for ways to improve our products. Thank you for choosing Growave❤️!

November 24, 2021

I am very happy with the customer service I got. Tina helped me completely set up the whole site and was really nice and polite the whole way through.
The setup looks great and she understood exactly what I wanted. I recommend this app to anyone who needs their services.

Kiosk Grandi
Iceland
About 21 hours using the app
Growave replied November 24, 2021

Hi team at Kiosk Grandi 💗!

It is so nice to hear from you. Tina and the whole team can't thank you enough for taking your time to leave such a heartwarming review. Please know that every word left here means the world to us. We’re so grateful for your appreciation 🙏🏻.

It's thoughtful clients like you who make us amazing, and for that, we're eternally grateful. We have and always will keep and develop our coherence cause you are our strongest motivation! We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time 💗!

Wish you a happy Growaving 📈!

Edited November 24, 2021

I use this app for wishlist, reviews, rewards, referrals, and shop instagram feature. I LOVE their support team -- they are always available to help with nearly any request. TOP NOTCH. I wish the app had a better UX. It feels a bit elementary in terms of design (especially when compared to others like LOOX). It would be nice if I was able to use my own developer to make the changes I want design wise, however the way the app works, if you make any changes to the css files, they get overwritten when the app updates. Overall 4/5 --- amazing functionality and support team, but room to improve on the overall design and customization.

ROYAL CODES
United States
8 months using the app
Growave replied November 25, 2021

Dear ROYAL CODES 🥰

First of all, thank you so much for your review. So happy to know that you are enjoying Growave so far 🙉

Also, we do appreciate the time you took to share the honest feedback of your experience with us. We always try to exceed our customers’ expectations and are always ready to go the extra mile to help them to get what they want. All teams, here at Growave, are constantly working on the improvement of our app and current features and feedbacks like yours are really important to us. However, as Alex has already informed you recently, due to the policy of the app, we are not able to fulfill all the custom requests of our merchants as of now, we immensely appreciate your understanding 😌

We would love to help you further and make your growth as faster and easier as possible.
Cheers, and wishing you a great weekend ahead ❤️

November 25, 2021

I am so happy with the customer service!! Their development team and Tina are really supportive and understandable. Higly recommend!

OhmoJewelry
United States
3 months using the app
Growave replied November 25, 2021

Greeting of the day team at OhmoJewelry 💗!

Wow, why so sweet 🥰. We are so happy to see you in our big Growave family. Tina is on cloud nine from your words, you made our day and we all hope every day will be a pleasure for you with us 😊.

We really appreciate the time you took to share your honest feedback with us. We always try to exceed our customers’ expectations and are ready to go the extra mile to help them to get what they want. Your successful experience with the Growave app is our main priority.✨

Thanks, and enjoy the Growave experience 💝.

November 26, 2021

Great customer service support! Love that they are very attentive to my questions and issues whenever I have any. Easy to use!

TAMASHII KOKORO
Singapore
Over 1 year using the app
Growave replied November 29, 2021

Hi Team TAMASHII KOKORO🌞.

Thank you for taking the time to leave a review for us. We are so glad to hear that our team was able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer.

Whole Growave works on providing you with the best available features for a successful e-commerce business and excellent support to our merchants. The whole team will be happy to hear that our hard work has paid off! When we hear from happy customers like you, we spread positivity around!🤗

Hope to assist you again soon! Your friends at Growave🤞

November 29, 2021

10 out of 5 stars :-) because of two key elements
1. Gorwave as a Product: Comprehensive and integrated product that actually works, We are using Rewards, Wishlist and Reviews. Super easy to understand and configure based on our business needs. 2. Exceptional Support & Service: "We really feel that Growave is not just an app provider but part of our own team", huge shout out to Tina as she not only listens to our requirements but works with us in a very structured way to deliver those. Super helpful and easy to communicate team! After working with you guys, I know if ever something goes wrong I have a dedicated and supportive team with me :-). Thank a lot

AngelEze
Australia
About 2 months using the app
Growave replied November 30, 2021

Hi, AngelEze 💗!

Thank you for your valuable feedback. We truly appreciate every word on our team and app 😍😍!

Your feelings and thoughts mean a lot to the whole Growave team. We always strive to improve our service.

We really appreciate the time you took to share your honest feedback with us. We always try to exceed our customers’ expectations and are ready to go the extra mile to help them to get what they want. Your successful experience with the Growave app is our main priority.✨

And again, I would like to thank you for your desire to help us to become better.
Thanks, and enjoy the Growave experience 💝.

December 3, 2021

Does everything I need and is better than the old reward app I used. I'm not easy to persuade in changing apps as it's often a lot of work so props to them for making me switch!

Clothilde Store
Belgium
5 months using the app
Growave replied December 5, 2021

Dear team at Clothilde Store,

We do appreciate the time you took to leave us this review😇

We would like to thank you for sharing with us your wonderful feedback regarding the app. We are constantly working on the improvement of our app and feedback like yours is really important to us, it helps and motivates us to provide the best features and support that our merchants deserve.

And as for your request for a free product in POS, we always go the extra mile and are ready to assist our dear and beloved merchants however, as we have previously informed you, we are not able to implement it, hope for your understanding😊

Nevertheless, we are happy to learn that you are managing to get the most out of our platform and glad to hear that your choice was in favor of our app😍

It’s always a pleasure to work with your team and we hope for many years of long-term cooperation with you❤️

Have a wonderful week ahead! Sincerely yours,
Growave Team✌

December 3, 2021

We have used the Growave app for several months now and are using most of its functionality. It takes a little bit to configure, but once it is set up, Growave is an excellent customer retention tool. We are very happy with it, and the customer support (thank you, Tina!) is outstanding.

Keyport
United States
8 months using the app
Growave replied December 6, 2021

Hello Keyport team,

Aww, thank you for taking your time and leaving us such a nice review ❤!

We highly appreciate your sincere and kind feedback about the performance and setup of our features, and especially about our Customer support 🤗. Your opinion is crucial to us, and now we are incredibly pleased to know that you are happy with our app and service 👍.

We will do our best to continue to provide you with the highest level of service and product ⭐. Thanks again and looking forward to fruitful cooperation!