Growave: Loyalty & Wishlist

Growave: Loyalty & Wishlist

Reviews (1,289)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an all‑in‑one customer engagement tool combining loyalty, reviews, wishlists, referrals, and VIP tiers. They report higher repeat purchases, conversions, and trust, with flexible loyalty rules and customizable widgets. Setup, migration, and daily use are described as smooth, with reliable performance and helpful for both online and in‑store. Support is frequently praised as fast, proactive, and willing to handle customizations and complex migrations.

December 3, 2021

We have used the Growave app for several months now and are using most of its functionality. It takes a little bit to configure, but once it is set up, Growave is an excellent customer retention tool. We are very happy with it, and the customer support (thank you, Tina!) is outstanding.

Keyport
United States
8 months using the app
Growave replied December 6, 2021

Hello Keyport team,

Aww, thank you for taking your time and leaving us such a nice review ❤!

We highly appreciate your sincere and kind feedback about the performance and setup of our features, and especially about our Customer support 🤗. Your opinion is crucial to us, and now we are incredibly pleased to know that you are happy with our app and service 👍.

We will do our best to continue to provide you with the highest level of service and product ⭐. Thanks again and looking forward to fruitful cooperation!

Edited December 29, 2021

An all in one app for reviews, Q&A, loyalty and more. Very powerful and the team is very responsive. I should say their services have improved even over the past few months.There is definitely room to improve the QA process. I also wish we could integrate with Klaviyo with other plans and not just the highest plan.

Devoteewear
Canada
5 months using the app
Growave replied December 8, 2021

Hi there team at Devoteewear,

Thank you a million for sharing your feedback on using our app, it means a lot to us! 🌞
Not only it boosts our motivation to know that our beloved clients are happy with our support, but also you help us grow and improve our platform. And for that, we are sincerely grateful!

As for the integration with Klaviyo, we listened to our customers and made everything possible to make it available on lower plans! With the release of our new pricing this year, you can use it starting from the new "Growth" plan now, so feel free to check it out! 😉

Have a great time ahead!

December 7, 2021

We use this app to help us with reviews, instagram feed, social login and wishlist. It makes so much sense to have one app cover all the bases! So far it all works well. Any issues are dealt with promptly by the support team who are excellent, fast and responsive.

Sea Level Australia
Australia
About 2 months using the app
Growave replied December 8, 2021

Greetings to team at Sea Level Australia!

We are soo grateful that you found time and left us a review! ❤️

And we're really happy to see that you guys appreciate our all-in-one approach! We always try to include not only interesting and fruitful features, but also our love and care. So thank you again for the love you give back,

Here's to spreading it more! 🦄

Edited December 8, 2021

This is the second time I review this app as the owners offered me 3 months of free trial for testing again. On the second day I arrived at the conclusion that this app is slow as hell... With the speed tester that Shopify provides, grew from 28 to 47 points just for deleting this app. The reviews widget has a lazy load with at least 2 sec. delay. The email templates and the wishlist are ugly and not very customizable. Not very recommended!

S3ART Store
Spain
5 days using the app
Growave replied December 14, 2021

Hey team at S3ART Store,

Thanks a lot for your feedback!

We're truly sorry that we didn't meet your expectations 😔. We understand and accept the fact that we have room to grow 🙏.

We use the Lazy Load strategy in the optimization of our app. It is a strategy for defining resources as non-blocking (non-critical) in order to delay the loading of those resources until they are really needed. This can shorten critical rendering steps, resulting in faster application load times.

In spring 2021, we did a lot of work to improve the speed of our app with the Shopify team. They have very strict requirements for app developers and remove apps from the App Market if the app affects the shops' speed by more than 10%. We have passed all their tests and now continue to work on speed, as we want to be the best solution for our customers. Also, we want to mention that compared to many other apps, we have 5 features in one.

We'll definitely take your feedback into account and continue to work on improving our app.

Again, we are very sorry that we disappointed you 🥺. We really want to continue our cooperation with you and the manager of the Customer Support Department is trying to contact you, but it is unsuccessful 😔. It would be great if you could check our emails 🙏.

Thanks a lot!

December 9, 2021

Very helpful . quick to respond and resolve any issue . They also help in customisation if needed . Must try

Careberry
India
21 days using the app
Growave replied December 10, 2021

Hi, Team at Careberry!

Thank you for posting your awesome review 🥰. At Growave, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our app`s service and its features were provided in a timely manner 😍. We look forward to welcoming you back soon!

Wish you a wonderful weekend ahead 🙏.

December 9, 2021

Really responsive and very prompt to offer assistance. I have managed to rectify most of the issues within a day.

Scentkew
Singapore
24 days using the app
Growave replied December 9, 2021

Hi Scentkew team,

I’m so glad to hear that you enjoyed your experience with Growave🤗. Our team is always trying to make sure users have a great time using our app and it’s great to know that we’re meeting this goal✨.

Thank you for taking the time to share your review❤️.

December 10, 2021

Great support and lots of features involved. Just what we we're looking for to grow our store. Thank you :)

Re Tech UK
United Kingdom
4 days using the app
Growave replied December 10, 2021

Happy Saturday to Re Tech UK Team 🤗💙

Thank you so much for taking the time to provide feedback! We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community 😍.

We always strive to provide the best product and support for all our customers 👏.

Looking forward to assisting you again soon! ✨

December 10, 2021

I use this app mostly for the social login, instagram features, wishlist.
I really appreaciated their technology and they have an amazing support that always help you. Definetely reccomended!

Faraone.
Italy
3 months using the app
Growave replied December 10, 2021

Hey Marcello and Faraone Team! 🥂

It’s great to hear that you had a positive experience at our Growave 😍🤞. We are very happy to hear that our hard work has paid off!

Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you 💙. Thanks again, and wishing your business prosperity ✨.

December 13, 2021

The majority of the options on this app are self-explanatory and easy to use. I did need some assistance with adjusting font size and landing page integration, and the support team is REALLY on top of things. Really fast response time and everything was adjusted exactly as I needed.

Sewcial Distance
United States
About 2 months using the app
Growave replied December 13, 2021

Hi, Team of Sewcial Distance✌

Thank you for sharing a review of your recent experience with us, we do appreciate that. Our team here at Growave is committed to providing high-quality customer service and the best app with features, and we’re thrilled to hear that we made a good impression on you💕

We will continue to provide the best service ever and hope to have years of fruitful work with you, once again thanks a lot🤞

December 14, 2021

Even when I was using the free trial the support was incredible! These guys will do all the hard stuff for you at no additional charge! I needed help with the size and location of the wishlist feature on the product page and they reformatted it to my specifications. I've reached out many times and the response is almost instant and actually resolves my problem. Most recently, I needed help with a review slider (recommended in one of their emails, which are also very helpful), and they are currently formatting it to my specific preferences! HIGHLY recommend this app for it's user-friendliness, esthetic appeal and awesome functionality, and for AMAZING tech support. 10+ stars

Kit Masx
Canada
About 2 months using the app
Growave replied December 14, 2021

Hi Kit Masx Team✨

We are thrilled to have you as part of the Growave family! Thank you for sharing your kind words with us. It means the world to us and to our ENTIRE team!🤗

Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a complete pleasure. We appreciate hearing about your experience and your thoughts about our app and our customer service😍

Take care! Your friends at Growave🌞