Growave: Loyalty & Wishlist
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Reviews (1,291)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an all‑in‑one customer engagement tool combining loyalty, reviews, wishlists, referrals, and VIP tiers. They report higher repeat purchases, conversions, and trust, with flexible loyalty rules and customizable widgets. Setup, migration, and daily use are described as smooth, with reliable performance and helpful for both online and in‑store. Support is frequently praised as fast, proactive, and willing to handle customizations and complex migrations.
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We’ve been using Growave since 2023 and have consistently found their support team to be incredibly helpful and responsive. Since upgrading to Growave 2.0, they’ve gone above and beyond to guide us through the changes, customising features to align perfectly with our rewards program, website, and branding.
Like many apps, the development team hasn’t always got customisations right the first time, but what really stands out is how quickly and effectively they resolve any issues. Their willingness to listen, adapt, and deliver solutions makes them a pleasure to work with.
The excellent combination of features has been invaluable for building customer loyalty, trust, and social proof. We highly recommend Growave.
Thank you so much for your kind words, Shannon! I’m really glad to hear that Growave 2.0 has been working well for you and that I could help make the transition smooth. I really appreciate your patience with the customizations, and it means a lot to know that the features are helping you build loyalty and trust with your customers. Your recommendation truly makes my day!
Warm regards,
Janet
The tool does everything that some of the bigger (more expensive) players are doing and they're always iterating for the better. Not only is the app an important part of our tech stack, the Growave team are simply amazing, efficient and open to suggestions to evolve. I've dealt with several people and all are a credit to the organisation. Keep it up team!
Dear team at Abigail Ahern,
Thank you so much for taking the time to share such a kind and thoughtful review. ✨
It truly means a lot to know that Growave is making a positive difference for your store and helping your business run smoothly. Hearing that the constant improvements we work on bring value is incredibly encouraging.
Your words about the team are especially heartwarming. It’s great to know that each interaction has been helpful, approachable, and friendly. 🙌
Feedback like yours encourages us to continue improving to meet your needs in the best way possible.
With warm appreciation,
Sally
Growave Customer Team
We have been using Growave for the past two years. The platform has been instrumental in implementing our loyalty program, as well as collecting and displaying verified customer reviews on our website. Growave has so many customizable features and integrates with our other marketing service providers. On top of that, the Growave support team is very responsive and helpful, always responding within 24 hours. It has been a great addition to our marketing efforts. I highly recommend it for both rewards and reviews!
Hello Jordan Samuel Skin team,
Thank you for such a generous and wonderful review. 💖
It’s amazing to hear that Growave has been part of your journey over the years and has supported your rewards and reviews in a meaningful way.
Your kind words about our features, integrations, and especially the support team mean so much. 🤗
Hearing that Growave makes a real difference for your store inspires us to keep striving to do better every day.
With heartfelt thanks,
Sally
Growave Customer Team
It offers all the key features we need, from wishlists to rewards. The support team is far beyond expectation — fast, friendly, and truly helpful.
They give feedback quickly and follow up until the issue is solved completely.
Dear INFITAC team,
Thank you so much for taking the time to share your kind feedback! 💙 We’re thrilled to hear that you’re enjoying the key features, from wishlists to rewards, and that our support team has been able to exceed your expectations. Providing fast, friendly, and truly helpful assistance is something we care deeply about, so it’s wonderful to know you’ve felt that in your experience with us.
Your satisfaction and success mean the world to us, and we look forward to continuing this journey together.
With gratitude,
Annie
Growave Team
It's an easy 5 out of 5 so far. You get way more than you pay for. This app is insanely comprehensive and does exactly what I need for the growth of my store. Customer support is top notch. I submitted a ticket because there was an un-editable link that was going to a dead landing page and Annie helped me out almost instantly. I am from/based in Hawai'i so my hours are always weird compared to the rest of the world but I woke up to the links fixed after sending an email very late last night. So stoked!! No commission/incentive or comps for this review, I'm seriously just a happy customer and can't wait to see how this wonderful app grows with my company. My favorite purchase of 2025 so far. Mahalo for the super quick assistance again, Annie, Bloom + Tim!
Aloha, Tai Swim Co team!
Wow, thank you so much for sharing such an amazing review! We’re beyond thrilled to hear that Growave has been such a great fit for your store and that our support team was able to assist you quickly.
It truly means a lot to us to know that our app is helping your business grow, and feedback like yours inspires our entire team to keep improving and delivering even more value.
Mahalo for your kind words and support - we’re so excited to continue this journey with you and can’t wait to see your store thrive!
With gratitude,
Annie
Growave Team
Growave allows us to add key features (like a VIP program and Wishlists) to our site easily and in a cost effective way, and we've been using Growave for 4 years now. The few times that we encountered some issues with the Rewards module, Growave Support was very responsive and continued following up until the issues were resolved. Most recently, we discovered that our site template was still implementing widgets in an old way. The moment we asked Growave Support for help, they explained the issue to us and quickly helped us fix things even over the weekend. We also appreciate the enhancements and new features that have been added over the years, and look forward to using Growave for more years to come.
Hi, the Tong Tong Friendship Store team,
Thank you so much for your wonderful feedback! We’re truly delighted to hear that Growave has been a helpful and cost-effective solution for your store over the past years. It’s great to know that our features, such as the VIP program and Wishlists, have added value to your site, and that our Support team is there for you whenever you need assistance.
We really appreciate your kind words about our responsiveness and ongoing improvements. Your trust and loyalty mean a lot to us, and we look forward to supporting your success for many more years.
Best regards,
Growave Support team
We love how quick the responses are for support.
They followup, listen, and fix when needed. - This happens occasionally when Shopify makes changes, and Growave is quick to update, and implement.
The app itself is well integrated, has many features we needed
Dear TK Clothing Inc team,
Thank you kindly for taking the time to share your experience! 🙌
We're thrilled to know that you've been happy with both the functionality of the app and the level of support provided. Our team works hard to ensure smooth performance and timely assistance, especially when adjustments are needed due to platform updates.
It’s a pleasure to support your business. If there’s ever anything more we can do to help you get even more value out of Growave, please don’t hesitate to reach out.
We’re always just a message away and happy to assist. 💙
Warm regards,
Sally
Growave Support Team
We’ve been using Growave at Termatree and are genuinely impressed with the quality of their customer support. Recently, we reached out with a request to enable a specific feature. Not only did the support team respond promptly, but they also took the time to understand our use case and went above and beyond.
Bloom, in particular, was exceptionally helpful, professional, and thoughtful in responses. It’s rare to come across a team that combines such responsiveness with genuine care for their customers' needs.
Highly recommended for any Shopify store looking for a feature-rich, well-supported loyalty and engagement platform.
Thank you again to the Growave team!
Hello termatree team,
Thank you so much for your kind words and glowing review! 🌟
We’re absolutely thrilled to hear that your experience with Growave has been such a positive one.
Our team is deeply committed to understanding the unique needs of each merchant, and it truly means the world to us when that effort is recognized. We’re so happy to know that our support and features have brought value to termatree.
Thank you for being part of the Growave family — we’re excited to keep supporting your success!
With appreciation,
Bloom from
Growave Team 💙
This app completely messed up my review display. It started showing 1-star ratings on products that had no reviews at all, making my store look unreliable. Even after uninstalling the app, the issue persisted and didn’t automatically resolve. Extremely frustrating experience — do not recommend.
Dear Pangama Jewelry team,
Thank you for sharing your experience — we truly appreciate your feedback, as it helps us continue to improve and provide better service to all our merchants.
We take full responsibility for the issue you encountered and have worked to ensure it’s fully resolved. Our team promptly identified the cause of the product ratings display error and implemented a fix. The display is now functioning as expected, with no further action needed on your end.
We greatly value our relationship with all our clients, and please rest assured that every piece of feedback is taken seriously. If you have any further questions or concerns, feel free to reach out — we’re here to help.
Warm regards,
Binazir
Head of Customer Support
Growave
Great app. I love how it's reviews, loyalty, referral, wishlist and so much more all in one. Great customer support and really easy to integrate and amend branding to suit your business
Hello RAWKANVAS NZ team,
Thank you for your 5-star review!
We are grateful for taking the time and sharing your feedback about our App and its features.
Your satisfaction is our main priority, and we are doing our best to meet your expectations!
Please do not hesitate to reach out if you have any questions. We are always here to assist you!
Best regards,
Joel
Growave Customer Support Team
